Rebranding to Enel X

In August 2017, the Enel Group, one of the world’s largest energy companies serving more than 72 million customers in 34 countries, was excited to announce that it had completed the acquisition of EnerNOC, the global leader in demand-side flexibility services and technology-enabled advisory solutions.

A few months later, Enel announced the launch of Enel X, a division of Enel focused solely on developing new, value-added services for today’s generation of more empowered energy consumers. Enel X accomplishes this ambitious goal by delivering innovative products and solutions for businesses, residential customers, governments, and the transportation sector.

Come October 2018, EnerNOC will officially rebrand to Enel X

To help, we have pulled together answers to some frequently asked questions on what formally rebranding to Enel X means for EnerNOC customers, partners, and the energy industry at large.

Frequently Asked Questions:
What does this rebranding mean?

This is about more than just a name change. Rebranding to Enel X means that our customers and partners around the world now have access to a richer suite of products, services, and global expertise.

Enel, parent company of Enel X, is one of the world’s largest providers of renewable energy and was one of the first companies to deploy smart meters for its residential and commercial customers. Our commitment to creating a sustainable future through innovative technologies, services, and business practices is unrivaled. In three out of the last four years, Enel was listed on Fortune Magazine’s “50 Companies that are Changing the World.”

In short, rebranding to Enel X puts EnerNOC employees in an even better position to deliver more value to our customers and partners and play a pivotal role in shaping the new smart energy economy.

Tactically speaking, what should I know?

EnerNOC’s name will change to reflect the Enel X brand, and EnerNOC will begin to officially operate under that new name in October. After that date, you’ll notice that our employees will have email addresses ( email addresses will continue to work for a transition period).

IMPORTANT: Please be sure to add the domain to your email’s “safe senders” list to ensure you continue to receive uninterrupted communications from us. This is especially critical if you are a recipient of demand response dispatch notifications.

Other than that, our goal is to minimize any disruption and continue to operate business as usual.

Are any of my key contacts changing because of this transition?

No. While email addresses will change, staffing is unaffected by this brand transition.

Are there any changes to the products/services I receive from EnerNOC today?

The brand transition is not affecting any current products or services. Your commercial relationship with us will continue uninterrupted. That being said, rebranding to Enel X enables us to offer a range of exciting new products and services. If you’re interested in learning more, please reach out to your account manager or sales representative.

Can you tell me more about the Enel X product suite?

Enel X focuses on serving three main customer segments:

In addition, we are driving the transformation to an electric vehicle future.

To learn more about the Enel X product suite, visit

Are all of these products offered in all geographies?

Not yet, but we are working on it. The Enel X team is currently working to evaluate which products and services make the most sense in each market. In North America, for example, the team is primarily focused on four core areas: demand response and flexibility services, distributed generation and microgrids, energy efficiency and optimization solutions, and advisory services supporting energy supply and management.

That being said, we welcome conversations with our customers and partners to discuss specific product and service capabilities, as we are actively looking to understand how our global solutions can address our customers’ needs. Operating as part of a global brand like Enel X provides access to global resources and expertise to solve some of the most complex challenges in the energy industry. Understanding your priorities and challenges will only help us better understand how our solutions can help our customers globally.

Will I need to update my contract with EnerNOC as a result of this transition?

No, your existing contract with EnerNOC is still valid, and we can provide you with a certificate of name change upon request in late September. If your organization has special contracting requirements, please reach out to our support team.


I am already contracted with an energy supplier, will my agreement with Enel X pose a conflict?

Any agreement with Enel X will not pose a conflict with your current supplier. Please contact us to learn more about Enel X’s conflict of interest policy.

What else can you tell me about the Enel Group?

The Enel Group, parent company of Enel X, is a leading multinational power company with more than 60,000 employees worldwide. Enel’s global reach extends from Europe to North America, Latin America, Africa, Asia and Australia. We connect 72 million people to more reliable and increasingly sustainable power, supplying the largest customer base of any European energy company.

Enel is the most technologically diversified company operating in the global renewables sector managing almost 42 GW from water, wind, geothermal, solar and biomass plants.

You can read more about the Enel Group at and more about Enel X at

When can I expect to hear more?

We are committed to communicating on an ongoing basis in a timely manner as we move toward the transition.

I have more questions. Who is the best person to speak to?

Please reach out to your account manager, sales representative, or contact us with any additional questions.