FAQ - Indiana Demand Response

Fast Facts

DR Dispatch Trigger: System emergency (e.g., extreme heat wave or power plant outage)
DR Dispatch Notification: Approximately 30 minutes*
Frequency of DR Dispatches: 1-2 dispatches per year (on average); no more than 10 dispatches are called per year
DR Dispatch Duration: 1-6 hours

EnerNOC's energy intelligence software (EIS) gives you the ability to take control of the three primary energy cost drivers: 1) how you buy energy; 2) how much energy you use; and 3) when you use energy. With EnerNOC, you get the tools you need to:

  • Buy energy better: Our utility bill management (UBM) software streamlines management of your utility bills and puts key performance indicators, like how you're tracking against budget, at your fingertips. 
  • Use less energy: With access to real-time data, you no longer have to manage energy with a rear-view mirror approach after the money has already been spent. You have the visibility you need to manage it proactively and prioritize the energy management efforts that will yield the biggest return. 
  • Get paid for your flexibility: EnerNOC’s energy intelligence software gives you the tools you need to maximize your participation in local demand response programs, which provide year-round financial payments in exchange for your operational flexibility.  

EnerNOC’s cloud-based energy intelligence software is accessible from any web browser by logging in at www.enernoc.com

Say Goodbye to Your Spreadsheets

Buying energy from the competitive market can be effective but daunting. Arm yourself with the tools and data you need to secure a contract that matches your budget and risk tolerance. Once a contract is signed, you can say goodbye to managing energy bill data in spreadsheets: track budgets, update forecasts, target billing errors and more using EnerNOC’s Utility Bill Management (UBM) software. 

Uncover Hidden Waste

EnerNOC's software gives you access to valuable information about energy use at your facility or across multiple facilities. With visibility into real-time energy consumption, you can easily spot energy waste. EnerNOC’s robust analytics library includes tools that can help you identify savings, optimize operations, and streamline the time you spend reporting out to other stakeholders within the organization.

Earn Money through Demand Response

Many organizations begin tackling energy costs with demand response because it creates a valuable revenue stream that can be reinvested to deliver even greater savings. How does it work? When PJM, the region’s electric grid operator, determines that it needs more supply to meet demand, it dispatches EnerNOC's demand response network, which is made up of local organizations that have agreed to reduce energy during times of high demand. As part of EnerNOC’s network, or “virtual power plant”, organizations help ease stress on the grid and earn payments year round just for being on standby, plus additional payments based on actual reductions during a dispatch. 

EnerNOC is the world’s leading provider of demand response.  Our software platform includes robust tools to ensure your energy reduction targets are met, maximizing your payment opportunity. 

The Enablement Process

Participating in demand response with EnerNOC is a simple, 3-step process.

  1. Our team works with you to identify your reduction potential and strategy for participation. We outline these reduction measures in a detailed Energy Reduction Plan.
  2. We install a server at your facility to establish communication with our Network Operations Center (NOC), so we can monitor your energy consumption levels in real time, 24/7.
  3. Next, EnerNOC simulates a demand response dispatch to ensure that you are comfortable with the procedures outlined in your Energy Reduction Plan.

EnerNOC then officially enrolls your facility into the program. 

Sample Energy Reduction Strategies

Energy reductions can be made across a broad range of equipment, and EnerNOC will work with you to create a customized strategy for your specific operation. Common examples include:

  • Reduce non-essential lighting
  • Modify manufacturing processes
  • Adjust HVAC equipment
  • Dial back pumps
  • Change settings in industrial freezers

Our customers find that many energy intensive processes can simply be shifted by a few hours to facilitate dispatch participation. The use of backup generation is also permitted. EnerNOC handles all generator permitting and management.

With EnerNOC, you can choose to initiate reductions on your own or EnerNOC can initiate reductions remotely. 

During a Dispatch

  • Notification: When PJM anticipates the need for capacity, it dispatches the EnerNOC demand response network into action. Once a dispatch is called, EnerNOC will send you a notification via email, phone, or SMS informing you that the demand response dispatch will begin.
  • Response: At the start of the dispatch, your facility will reduce its electricity usage according to your pre-determined Energy Reduction Plan.
  • Support: Before, during, and after a dispatch, EnerNOC’s Network Operations Center (NOC) remains in communication with your facility. NOC personnel are available 24/7/365, supporting you to ensure that you achieve the highest levels of performance and payments.

EnerNOC assumes all risk of non-performance. If your facility underperforms, your payment for the month may be reduced, but you will never have to pay a penalty.

*60 minute and 120 minute lead times may be available for qualifying customers