Jobs

Who We Are

 

We are passionate, motivated big thinkers who are unified by our mission to change the way the world uses energy. We thrive on solving big problems for our customers and are fueled by our innovation and determination. We live our mission and never forget that our people are the most important ingredient to our ultimate success. We seek people with strong character, who are smart, driven, positive, and want to change the world with us.

Whether you’re part of our in-house Data Science team, Engineering lab, or Sales organization, you’ll be tackling new challenges every day. We need innovators like you to push the limits, find creative solutions, and motivate everyone around you.

 

Job Opportunities

JobDepartmentOffice
Account Manager
<p>enernoc’s account management role is responsible for maximizing the customer lifetime across a diverse portfolio of north america’s largest energy users, and ultimately protecting millions in margin for the company. the account manager is not only tasked with ensuring customer satisfaction and retention, but also serves as an internal voice for the customer while working cross-functionally within the company to solve tough challenges. the account manager role should be able to speak intelligently to industry terminology and market dynamics so we can continue to establish ourselves as the customer’s trusted energy advisor. successful interactions between the account management team and its customers increases engagement and often lead to expansion opportunities within enernoc’s suite of energy intelligence solutions. this role is fast-paced, collaborative, and dynamic, and ideal candidates should be ready to take on any challenge presented by the ever-changing energy marketplace. the diligent and hardworking efforts of the account management team are largely responsible for establishing enernoc as the largest and most successful demand response provider in the world, and we are looking for a candidate that is actively supportive of the company vision to change the way the world uses energy. </p> <p><strong>key responsibilities:</strong></p> <ul> <li>manage the renewal process for assigned portfolio of accounts. facilitate contract changes as required during the contract term.</li> <li>leverage predictive renewal analytics to identify high risk customers and implement “success plays” to ensure high retention rates.</li> <li>engage existing enernoc customers by phone &amp; video conference and occasionally on-site.</li> <li>collaborate with other departments to resolve customer escalations.</li> <li>effectively solve ad-hoc customer issues as needed.</li> <li>partner with enernoc sales personnel to expand customer relationships.</li> <li>stay current &amp; educate customers on enernoc products, competitive landscape, energy market trends &amp; regulatory changes.</li> <li>adopt &amp; contribute to account management best practices.</li> </ul> <p><strong>core skills &amp; talents:</strong></p> <ul> <li>passion for serving customers and solving problems.</li> <li>ability to establish credibility with key customer decision makers &amp; influencers.</li> <li>strong communicator with exceptional listening skills.</li> <li>capability to recognize &amp; maximize new business opportunities.</li> <li>comfort with negotiation.</li> <li>well organized; manage multiple accounts &amp; assignments simultaneously.</li> <li>a drive to exceed goals that is internal, constant &amp; self-imposed.</li> <li>a need to assume responsibility for work.</li> <li>an impatience to move others to action.</li> </ul> <p><strong>required qualifications/education:</strong></p> <ul> <li><a name="_toc279765864"></a> s. or b.a. in business management, finance, communications, economics, energy/environmental sciences, or equivalent.</li> <li>minimum 3 years professional experience.</li> <li>2+ years in customer facing role required (ex: account management and/or sales).</li> <li>proven results in current role.</li> <li>prior energy industry experience preferred.</li> <li>experience with salesforce and excel preferred.</li> </ul> <p><strong>expected outcomes:</strong></p> <ul> <li>high retention rate across portfolio of accounts while preserving deal margin.</li> <li>minimize customer cancellation rates before the end of their contract term.</li> <li>high net promoter scores (nps) from our top tier accounts.</li> <li>continued follow on purchases from existing customers across enernoc offerings.</li> <li>on-going contributions to the enhancement of the team’s customer retention capabilities.</li> </ul>
Account Management US - Boston, MA
Application Developer - Java
<p>the application developer will be responsible for building, integrating, and maintaining custom software applications that enable a core system or business process.</p> <p>roles and responsibilities:</p> <ol> <li>design, develop, test, and deploy new applications and/or enhancements to the existing settlements solutions. assess application effectiveness and efficiency and develop strategies for improving or further leveraging the application</li> <li>ensure that development projects meet business requirements and resolve systems issues. build and maintain knowledge of business processes and needs</li> <li>work collaboratively within the team. demonstrate initiative, engagement, and a commitment to quality and customer service</li> <li>partner with technical and business colleagues to develop solutions</li> <li>maintain awareness of new releases and new features. log support tickets when necessary with vendors for product issue resolution</li> <li>assist in data gathering and reporting for adherence to sox control</li> </ol> <p>required qualifications:</p> <ol> <li>degree in computer science or other related field</li> <li>3-5 years’ experience developing and maintaining custom software applications</li> <li>expertise in aws, java, postgresql, web services, spring framework</li> <li>demonstrated experience successfully completing projects of 0-6 months duration</li> <li>strong oral and written communications skills</li> <li>strong problem-solving and organizational skills</li> <li>initiative, resourcefulness and the ability to work in a fast-paced, flexible, team environment</li> <li>experience in an agile (scrum\kanban) development environment</li> </ol>
ITIN - Mumbai
Application Developer – Java Team Lead
<p>the application developer, team lead will be responsible for building, integrating, and maintaining custom software applications that enable a core system or business process. as a team lead, they are also responsible for making sure the local development team are following the processes and technical standards defined by the senior team leadership.</p> <p>role and responsibilities:</p> <ol> <li>design, develop and deploy new applications and/or enhancements to the existing settlements solutions. assess application effectiveness and efficiency and develop strategies for improving or further leveraging the application</li> <li>ensure that development projects meet business requirements and resolve systems issues</li> <li>build and maintain knowledge of business processes and needs</li> <li>work collaboratively within the team. demonstrate initiative, engagement, and a commitment to quality and customer service. mentor and lead junior developers</li> <li>partner with technical and business colleagues to develop solutions</li> <li>maintain awareness new releases and new features. log support tickets when necessary with vendors for product issue resolution</li> <li>assist in data gathering and reporting for adherence to sox controls</li> </ol> <p>required qualifications:</p> <ol> <li>degree in in computer science or other related field</li> <li>5-10 years experience developing and maintaining custom software applications</li> <li>expertise in aws, java, postgresql, web services, spring framework</li> <li>demonstrated experience successfully completing projects of 0-6 months duration</li> <li>strong oral and written communications skills</li> <li>strong problem-solving and organizational skills</li> <li>initiative, resourcefulness and the ability to work in a fast-paced, flexible, team environment</li> <li>experience in an agile (scrum\kanban) development environment</li> </ol>
ITIN - Mumbai
Application Support Analyst
<p>enernoc, a leading provider of demand response and energy intelligence software solutions, has an immediate need for an application support analyst to join our world-class operations team.  your primary mission as an application support analyst will be to support efficiency and productivity of our internal service teams by providing application support for our software.</p> <p>this is a highly visible role as you will become an expert in our software offerings, working closely with the product development, operations, data quality, engineering and customer support teams. strong communication and troubleshooting skills, as well as a commitment to superior customer service will allow you to succeed as you provide support to your colleagues at enernoc and external customers.</p> <p><strong>key responsibilities</strong></p> <ul> <li>solve problems for users of use of our proprietary software and related platform tools</li> <li>answer technical questions and document solutions</li> <li>build and use support tools, and ad-hoc procedures to support non-standard application needs</li> <li>collaborate with the engineering team to characterize issues, prioritize, and perform root cause analysis</li> <li>develop mitigation strategies to circumvent application failures</li> <li>deliver outstanding customer service to internal users, customers and vendors</li> <li>communicate issue state, and advocate for users to the product development teams</li> <li>lead or contribute to process improvement projects, documentation and/or tool development</li> </ul> <p><strong>required qualifications</strong></p> <ul> <li>a. or b.s. in engineering, computer science, or related technical or analytical field, or equivalent experience</li> <li>2+ years in technical support or related technical or analytical field</li> <li>excellent computer skills, including mastery of microsoft office, sql and/or other client, server or cloud-based technology</li> <li>demonstrated ability to learn new technologies</li> <li>excellent oral and written communication skills with superior clarity of thought and expression, focus on email and technical writing</li> <li>excellent analytical, problem-solving, and organizational skills</li> <li>initiative, and the ability to work in a fast paced, forward-moving, team environment</li> </ul> <p><strong>desired qualifications</strong></p> <ul> <li>prior experience in technical support or software development</li> <li>technical experience with: aws, oracle, cep, java, python, linux, flex, html5 or similar technologies</li> <li>experience with application support productivity and sldc tools such as splunk, jira, and rally</li> <li>familiarity with itil practices including change control</li> <li>experience with or knowledge of the sdlc and software development methodologies</li> <li>prior experience within and/or passion for the clean tech sector</li> <li>software/script building in any of the following: python, html/css/javascript, r, vba/excel or other</li> </ul>
Hardware OperationsUS - Boston, MA
Associate Product Manager
<p><strong>description</strong></p> <p>enernoc, inc., an enel group company and a leading provider of energy intelligence solutions, has an immediate need for a <strong>associate</strong> <strong>product manager</strong> to join our product management team.</p> <p>reporting to the director of product management, you will be responsible for developing the roadmap for and ensuring the successful creation of a world class energy intelligence software platform.  you will work hand in hand with our product strategy teams to understand product offerings and with customers and business representatives from across enernoc to define delivery models, with a specific focus on cross application integration from customer facing products through to back office data, architecture and processing.  this is a terrific opportunity to have a major impact on some of the most innovative “killer applications” of the smart grid.</p> <p><strong>key responsibilities:</strong></p> <ul> <li>develop and maintain deep knowledge of our target customers and our market space</li> <li>understand enernoc’s offerings and how they can be applied to address specific customer needs</li> <li>conduct interviews of customers, partners and prospects to gather general data and detailed feedback for specific initiatives</li> <li>identify, prioritize, create and implement enhancements and new offerings by assessing the market, listening to customers, defining requirements, building product, and rolling out new solutions</li> <li>document business requirements in the form of epics and user stories and communicate them effectively to the engineering teams</li> <li>work directly with our engineering teams and represent the voice of customer in the development process</li> <li>understand enernoc’s product strategy and roadmap across key internal functional areas, including product development, marketing, sales, operations, finance, and legal</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>experience in software product management preferred and/or relevant experience within the product development life cycle</li> <li>5 – 10 years of energy industry experience</li> <li>experience in energy management a plus</li> <li>knowledge and experience with data visualization, analysis, data mining and data collection/processing a plus</li> <li>working knowledge of api ecosystems, management and subscription model concepts a plus</li> <li>business acumen, leadership potential, and the ability to drive tough decisions</li> <li>experience with agile/scrum and other software development methods</li> <li>ability to work in a fast paced exciting environment</li> <li>bachelor’s degree or equivalent; mba with undergraduate degree in engineering, math, science, economics or related field preferred</li> <li>creativity and a sense of humor a must</li> </ul>
Product ManagementUS - Boston, MA
Associate Program Manager
<p>the program management team in energy markets is responsible for delivering on the financial outcomes expected from their programs and markets (including support for development of new commercial opportunities in those markets), for developing and maintaining strong relationships with our utility and grid operator customers, and for driving the seamless and efficient cross-functional internal coordination necessary to achieve those outcomes.  members of the program management team are the internal experts for all things related to their programs and strong representatives of enernoc’s expertise externally.  core responsibilities across these dimensions include:</p> <p><strong> external relationship management:</strong></p> <ul> <li>serving as an account manager and primary operational point of contact for utility and grid operator customers over the term of demand response contracts / capability periods</li> <li>supporting the dr market development team, as necessary, in facilitating contract expansions and extensions with new and existing utility customers while also proactively identifying and working to create opportunities for new areas of business</li> <li>project-managing  the cross-functional delivery of these contracts and commitments, including overseeing delivery and fulfillment of external reporting requirements</li> </ul> <p><strong> internal cross-functional coordination and delivery:</strong></p> <ul> <li>leading cross-functional implementation teams in deployment and delivery of new programs</li> <li>acting as the relevant market/program expert, coordinating and collaborating with  dr market development and regulatory affairs, as necessary, on market development activities, including providing pre-contract support in structuring products, contracts and utility bids, as well as in providing policy guidance and analytical support in support of enernoc’s regulatory agenda</li> <li>driving collaborative efforts across teams to achieve alignment, to ensure that existing/emerging technical requirements are always met and to manage the successful implementation of programs</li> <li>championing the continuous improvement of scalable processes, applying best practices and using innovative ideas to increase program and organizational effectiveness</li> <li>supporting executive  and finance teams with long-term planning activities; perform analysis to inform p&amp;l and financial forecasts and inform context around actual results</li> <li>overseeing settlement and financial transactions associated with program delivery, including assurance of timely customer payments and revenue and cogs recognition</li> <li>monitoring operations to ensure compliance with program rules and company policies and procedures</li> <li>identifying and driving initiatives that improve operations, mitigate risks and take advantage of emerging market opportunities</li> </ul> <p><strong> portfolio management and optimization:</strong></p> <ul> <li>driving quantitative analysis necessary to inform strategic market and program portfolio decisions</li> <li>providing oversight of asset registration and settlement processes</li> <li>as necessary, managing auction/tender processes in open market programs, including conducting detailed market analysis, developing strategy, gaining senior approval, and executing on auction plans</li> </ul>
Energy MarketsUS - Boston, MA
Business Analyst
<p><strong>description</strong></p> <p>enernoc, inc., an enel group company and a leading provider of energy intelligence solutions, has an immediate need for a <strong>business analyst</strong> to join our product management team.</p> <p>reporting to the director of product management, the business analyst is accountable for ensuring that the team delivers value to enernoc’s customer base. the business analyst turns the product manager’s roadmap into small incremental deliverables and releases, and is responsible for all artifacts and work lists to that end. the business analyst prioritizes those work lists (product backlog), and ensures that the scrum teams understands the work.</p> <p><strong>key responsibilities:</strong></p> <ul> <li>understand enernoc’s offerings and how they can be applied to address specific customer needs</li> <li>work with a team of developers, test case writers, quality assurance analysts, project managers, ux designers, and business units to develop new products</li> <li>work with product managers to translate market requirements in the form of epics, user stories and acceptance criteria and communicate them effectively to the engineering teams</li> <li>create plans to assure internal and external readiness for new product and feather releases</li> <li>work directly with our engineering teams and represent the voice of customer in the development process</li> <li>ensures that the product backlog is visible, transparent, and clear to all, and shows what the scrum team will work on next</li> <li>develops written acceptance tests and acceptance criteria, reports findings, and helps problem-solving in instances where acceptance criteria is not met</li> <li>communicate and receive feedback from key stakeholders-including sales, marketing, client services, product management, clients, and prospective clients</li> <li>monitor the design and development of the new product to ensure that it continues to meet the specification.</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>experience in software product management preferred and/or relevant experience within the product development life cycle</li> <li>1 - 3 years of software development and/or support experience preferred</li> <li>knowledge and experience with data visualization, analysis, data mining and data collection/processing a plus</li> <li>working knowledge of api ecosystems, management and subscription model concepts a plus</li> <li>business acumen, leadership potential, and the ability to drive tough decisions</li> <li>experience with agile/scrum and other software development methods</li> <li>ability to work in a fast paced exciting environment</li> <li>bachelor’s degree or equivalent; mba with undergraduate degree in engineering, math, science, economics or related field preferred</li> <li>creativity and a sense of humor a must</li> </ul>
Product ManagementUS - Boston, MA
Business Development Associate
<table> <tbody> <tr> <td class="nowrapformlabel width160 top"> </td> <td class="formfieldnormal top"> <p>enernoc, a leading provider of demand response and advisory solutions, has an immediate need for a business development associate to join our world class commercial and industrial sales organization in our boston, ma office. the business development associate will be responsible for developing new prospects to increase revenue according to enernoc’s annual prospecting, customer meeting, and proposal goals. this is a stellar opportunity to work with a team of incredibly bright and motivated sales professionals within a growing and exciting industry. this individual’s eagerness to bring his or her top notch sales skills to a domain that “makes a difference” will be rewarded with the ability to offer meaningful solutions to customers and strong commission potential. the enernoc team truly works together to combat the energy crisis using innovation, technology, and our passion to drive change, and the business development associate role combines business development and world class technology to directly impact the way organizations manage their energy.</p> <p><br> <strong>key responsibilities</strong></p> <p>• creatively prospecting for new customers who can gain significant value through a partnership with enernoc</p> <p>• driving initial engagement with prospective customers through cold-calling, social media engagement, marketing follow-up, etc in order to schedule initial meetings for field sales reps</p> <p>• following up on meetings with prospects identified and seeing them through the sales cycle by scheduling additional meetings</p> <p>• providing stakeholders with appropriate marketing literature</p> <p>• scheduling technical site visits</p> <p><br> <strong>required qualifications</strong></p> <p>• minimum of b.a. or b.s. undergraduate degree required</p> <p>• previous sales experience calling prospects</p> <p>• proven success presenting a value proposition</p> <p>• strong verbal and written communication skills</p> <p>• a strong technical aptitude</p> <p>• a sense of initiative and strong motivation</p> <p><strong>desired qualifications</strong></p> <p>• familiarity with salesforce.com, or a similar crm</p> <p>• prior experience within or passion for the clean tech sector</p> <p><br> </p> </td> </tr> </tbody> </table>
Enterprise SalesBoston, MA
Business Development Manager
<p> </p> <p>enernoc’s vision is to change the way the world uses energy.</p> <p>operating in many electricity markets around the world, we unlock the full value of energy management for utility, commercial, institutional and industrial customers by providing a full suite of energy management solutions, including demand response (a reduction of real-time demand for electricity during critical times), energy procurement and advisory services, utility bill management, and energy intelligence software.</p> <p>we have an immediate need for a business development manager to join our world-class sales organization.  the primary mission of business development managers (bdms) is to drive revenue for the company. to do so, bdms call on commercial, institutional, and industrial customers, thereby educating and selling them on our demand response solutions.  bdms own the sales process from lead generation through contract signing, requiring experience and excellence in all aspects of the sales cycle.  after a ramp up period during which you will learn about our business and process, you will play an integral role in building our presence in poland.</p> <p>your key responsibilities will include:</p> <ul> <li>prospecting for sales opportunities and converting leads into profitable business relationships</li> <li>working with our analysts to review customer energy and facility data to understand a company's best demand response capability</li> <li>preparing and presenting financial and sales proposals and presentations to current and prospective customers</li> <li>negotiating and closing contracts for demand response with customers</li> <li>advising enernoc’s marketing team on how to improve product offerings and go-to-market strategies</li> </ul> <p>as we evaluate candidates, we’re looking for:</p> <ul> <li>significant experience in developing high-quality customer relationships and closing sales of energy hardware, energy software, or energy management services in the commercial, industrial, and/or institutional sectors.</li> <li>a track record of developing strong customer relationships while meeting and exceeding sales quotas.</li> <li>preferred backgrounds include experience in solution sales, as well as the energy space, such as energy supply, procurement, energy software, electrical hardware, or billing and tariff analysis.</li> <li>a candidate bringing an established network of target market contacts to the company is a definite plus.</li> <li>in addition to polish language, english language skills are essential.</li> </ul> <p> </p> <p>the successful candidate will be a confident and professional self-starter, a good listener, comfortable interfacing with senior level leadership, driven in finding and closing business, focused on meeting the customer's needs, and able to work well within a team of sales managers in a rapidly growing business.</p> <p>if you’re excited by the opportunity, and you believe you’re well suited to the role, we welcome your application!</p> <p><strong>about enernoc:</strong></p> <p>enernoc is a leading provider of demand response and energy intelligence software and related solutions. enernoc unlocks the full value of energy management for utility and commercial, institutional, and industrial (c&amp;i) customers by delivering a comprehensive capability in demand-side management solutions.  enernoc serves tens of thousands of commercial, institutional, and industrial customers worldwide, managing multiple gigawatts (gw) of demand response portfolios across varying market types and maturities, with our  network operations center (noc) offering 24x7x365 customer support. for more information, visit <a href="http://www.enernoc.com/">www.enernoc.com</a></p>
Regional SalesPL - Warsaw
Commercial Operations Specialist - Flexibility Solutions
<p>enernoc, has an immediate need for a commercial operations specialist to join our world-class flexibility solutions sales organization. the flexibility solutions sales team at enernoc has the objective of expanding enernoc’s demand response and distributed energy resources activities with commercial and industrial customers in north america. the commercial operations specialist is responsible for collaborating with sales managers and solutions engineers to drive flexibility solutions sales strategy.</p> <p>the commercial operations senior specialist position provides a unique opportunity for a highly talented individual to drive significant value at a leading energy management firm, and offers exposure to a wide variety of people and disciplines.</p> <p><strong>key responsibilities:</strong></p> <ul> <li>teaming with sales managers and solutions engineers to develop deal strategy</li> <li>leading the development of proposals and rfp responses</li> <li>driving the development of business terms deals; participating in customer negotiations</li> <li>presenting deal economics and approval packages to senior leaders</li> <li>researching enernoc customers and prospects, performing quantitative and qualitative analysis, and compiling the information in customer presentations</li> <li>performing other duties as required</li> <li>potential to grow into a management role as the team expands</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>bachelor’s degree or equivalent; mba preferred</li> <li>5-7+ years of rigorous, analytical work experience</li> <li>proactive, energetic, and customer-centric attitude and ability to quickly forge productive and collegial relationships at all levels of the organization</li> <li>high levels of productivity and efficiency while multi-tasking across a broad set of deadline-oriented tasks, with minimal supervision</li> <li>strong quantitative aptitude; strong verbal and written communication skills</li> <li>high standards for producing quality work using a variety of skills – research, sales and marketing, and analytical skills will be used and developed</li> <li>professionalism in communicating with senior internal executives</li> <li>flexibility to respond to changing needs and opportunities</li> <li>ability to work well within a team in a rapidly-growing business</li> <li>proficiency in microsoft office products</li> <li>some travel to visit customers and prospects required</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>interest in or experience with the clean technology, energy and/or smart grid industries</li> <li>work, educational or internship experience in a consulting or business environment</li> <li>leadership experience in business, athletics, non-profit, academic or extracurricular environment</li> <li>appreciation for a culture of not taking ourselves too seriously while taking our work very seriously</li> </ul>
Sales OperationsUS - Boston, MA
Consolidations Manager
<p><strong>overview:</strong></p> <p>enernoc, a leading provider of energy intelligence software and solutions, is recruiting a consolidations manager to join the world-class finance organization. the position is based in boston on the corporate general ledger team and will report directly to the assistant controller. this role will be responsible for the management of the consolidation of multiple international subsidiaries from local systems to the corporate general ledger system. communication and strong working relationships with global finance teams will be vital in this position to ensure a timely and accurate close process. the position is expected to provide guidance to local teams for accounting and financial reporting matters to ensure the consolidated financial statements are in accordance with the appropriate accounting guidance. this role will also include managing the integration process for existing and potential new subsidiaries into the corporate accounting system.</p> <p><strong>key responsibilities:</strong></p> <ul> <li>manage well-coordinated and efficient monthly and quarterly global consolidation close processes for all enernoc subsidiaries</li> <li>responsible for accounting for the impact of foreign exchange rates and elimination of intercompany balances and investment in subsidiaries</li> <li>assist in the intercompany accounts reconciliation process and research unreconciled balances</li> <li>ensure the timely reporting of all monthly financial information</li> <li>review monthly financial reporting packages from subsidiaries to ensure consolidated financials are created and maintained in compliance with accepted policies and procedures</li> <li>identify top-side adjustments necessary to bridge local accounting to be in accordance with the requirements of the consolidated financial statements</li> <li>identify ways to improve the efficiency and effectiveness of the close and consolidation process and leads process improvement initiatives</li> <li>maintain thorough and current understanding of us gaap and ifrs. remain current with emerging accounting, reporting and disclosure standards and implement new accounting pronouncements as necessary</li> <li>account for mergers, acquisitions, and divestitures</li> <li>coordinate post-acquisition integration and financial systems implementations and upgrades</li> <li>prepares special financial reports as necessary through collecting, analyzing, and summarizing account information and trends, also projecting future financial performance and cash flow needs</li> <li>coordinate and oversee corporate and foreign statutory audits</li> </ul> <p><strong>qualifications:</strong></p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required in accounting or related field</li> <li>at least 4-5 years of related experience, mix of public accounting and industry experience preferred</li> <li>strong technical knowledge of us gaap and ifrs, specifically in areas including consolidations and purchase accounting</li> <li>ability to research and form own conclusions</li> <li>ability to work in a team environment across various departments and countries or as an individual contributor as needed</li> <li>strong operational accounting experience including the recording of transactions for statutory and management reporting</li> <li>proficient user of microsoft excel</li> <li>knowledge and experience of accounting computer applications</li> <li>exemplary oral and written communications skills</li> </ul>
FinanceUS - Boston, MA
Customer Support Manager
<p>enernoc has an immediate need for a manager of our talented and energetic customer support team. this position will sit alongside other leaders of the onboarding and support team within operations, and involves directly managing employees in both the boston and remote offices.</p> <p>enernoc is an enel group company, whose mission is devoted to changing the way the world uses energy. our support team helps our customers get the most out of their energy use through enernoc’s products, services, and market knowledge. in this role, you champion the support team’s mission to deliver easy, enjoyable, and effective customer experiences to our growing commercial and industrial customers.</p> <p>to succeed in this position, you are able to connect with a diverse set of personalities and styles and appreciate the strengths of each approach – both on the support team, and across our matrix organization. you have a high emotional iq and understand how to exert influence and advocate for the customer experience, because you understand that all teams support our customers. we are looking for someone to add integrity and quality to the core foundation of a strong customer-centric culture with your fellow leaders.</p> <p><strong>about the job:</strong></p> <ul> <li>provide leadership, support, development, and opportunities for a super-star team of 5 (and seasonal interns)</li> <li>ensure that resourcing needs are met for proper supporting coverage of operations</li> <li>ensure the team meets response and resolution service levels for our customers</li> <li>work with internal teams for escalation and resolution of customer issues, and foster a collaborative working environment</li> <li>provide input to the support, operations, and product strategy of the company as a whole, with a focus on the customer experience and needs</li> <li>work with senior leaders to develop, modify, and/or implement policies and procedures that affect the immediate support organization, which may also impact other groups</li> <li>act as an escalation point for customer issues and resolve problems</li> </ul> <p><strong>about you:</strong></p> <ul> <li>demonstrated strengths in leadership or previous management experience in similar fields (operations, support, energy, technology)</li> <li>able to work in a fast-paced environment and changing market, with the ability to learn new technology quickly</li> <li>able to manage high-stress situations calmly and effectively; you know how to leverage your team to support issues in real-time</li> <li>data-oriented brain, but you still rely on qualitative observations in order to come to balanced decisions</li> <li>able to convey anything to anyone; you have strong interpersonal, verbal, and written communication skills</li> <li>always asking “who else needs to know” and keeping stakeholders informed and engaged</li> </ul> <p><strong>above and beyond:</strong></p> <ul> <li>prior experience in customer service or support</li> <li>familiarity with the clean tech sector, software as a service organizations, or technology organizations</li> <li>experience working with systems, including crms such as salesforce.com, or ticket managing software</li> </ul> <p> </p>
Network Operations US - Boston, MA
Cybersecurity/Mfg. SW Engineering Technology Specialist
<p> works with the security and risk lead engineer to develop risk analyses and response action plans to address actionable deficiencies. acts as an internal consultant in designing and implementing security solutions.<br>o performs tests of it solutions<br> insures product platform and network operating center systems comply with all legal and regulatory requirements from a nerc-cip perspective.<br> works with security and risk engineer to develop, justify, and implement appropriate and comprehensive internal protections for den ip; including identity and access management, infrastructure and network security, and physical security that are aligned with corporate, legal, and regulatory compliance.<br> develop, implement, and maintain integrated authentication/single sign on protocol and tools for workstations and standard productivity and communication applications, i.e., outlook, slack, google suite, jira, etc.<br>o includes employee on-boarding and off-boarding for liberty lake and remote sites<br> implement and maintain a tiered identity management and access structure and protocols for compartmentalizing access privileges for employees and customers<br> leads den as cyber it expert in corporate audit process and leads action to address comments and issues that are produced<br> performs site and cloud vulnerability analyses and scanning for infrastructure and network penetration<br>o includes intrusion detection and breach mitigation<br> develops and maintain general knowledge of den distributed development environment, energy storage system products, and customer base. includes current us front of the meter market, future front of the meter markets, and rest of world markets.<br> provide software manufacturing engineering support on site controller/store controller cpu and memory administration, imaging, revision control; and accompanying field upgrades coordination &amp; support. includes qualifying new cpus and memory as obsolescence, iot initiatives, or den/enernoc business initiatives drive need.</p> <p style="margin: 0px;"> sets up configuration files and performs other sw manufacturing introduction engineering duties required to field a new product including testing, configuration, and commissioning of manufactured products.<br> install sw and fw on new products as part of new product introduction process. convert r&amp;d processes to manufacturing processes that are repeatable and transferrable<br>o can include documenting processes for release to production and transfer to procurement and outside suppliers<br> maintains and applies working knowledge of appropriate regulatory and corporate policies:<br>o nerc-cip, nist, ferc, doe, others</p> <p style="margin: 0px;"> </p> <p style="margin: 0px;">qualifications:</p> <p style="margin: 0px;"> </p> <p style="margin: 0px;"> bachelors or associates degree in mis, cs or related field, and/or minimum of 5 years of equivalent professional experience<br> experience in information technology project management, including formulation, modification, and determination of overall project objectives, to implement/oversee programs and projects in the areas of it security risk assessment and risk management<br> experience in determining the risk posture of a product/project and mitigation efforts needed to reduce and manage risk<br> experience in deploying and operating it/security tools at an enterprise level across distributed sites<br> experience in documenting technical requirements and network configurations<br> thorough knowledge of and demonstrated experience in enterprise level installation and configuration management tools.  excellent troubleshooting, problem solving, and analytical skills demonstrated on complex issues  ability to effectively communicate (oral &amp; written) with technical and non-technical stakeholders across all levels of the organization  ability to illustrate ideas clearly and succinctly; both in writing and with diagrams<br> ability to collaborate effectively with electrical, mechanical, software engineers, and technicians, as well as other technical resources across the organization<br> position will be on-site in liberty lake with situational work-from-home flexibility<br> may require occasional travel to remote den/enernoc/enel sites, customer sites, or training workshops</p>
US- Remote
Demand Response Operations Intern
<p>enernoc has an immediate need for a demand response operations intern working in the global demand response operations department. the goal of global dr operations is to efficiently deliver on our global demand response and demand management program commitments.</p> <p>the ideal candidate will have a strong desire to become well versed in demand response markets, enernoc's propriety software systems, and operational protocols. the operations intern will support the demand response operations team in implementing new demand response programs, improving internal market operations processes, educating and engaging customers, and building tools that automate and streamline demand response processes.</p> <p>we will provide you with the opportunity to learn about the intricacies of dr market operations, take on serious projects with real business impacts, flex your analytical &amp; process improvement muscles, work with the best team in the industry, and develop lifelong professional connections.</p> <p>this full time (40 hours/week) co-op will run from january through july. </p> <p><strong>about the job:</strong></p> <p><em>support enoc customer success in demand response &amp; demand management programs</em></p> <ul> <li>support maintenance and improvement of systems/platforms, workflows, and tools, including identification &amp; resolution of issues impacting program execution</li> <li>improve &amp; support various tools that aid in predicting dispatch probability &amp; performance</li> <li>draft and execute operational communications to customers</li> <li>educate &amp; communicate results to c&amp;i customers before, during, and after demand response dispatches</li> </ul> <p><em>analyze demand response &amp; demand management risks &amp; results</em></p> <ul> <li>run demand response program health reports to identify and communicate operational risk; manage exception-handling processes for product configurations</li> <li>support post-dispatch performance analysis</li> </ul> <p><em>process improvement and tool development</em></p> <ul> <li>drive operational efficiency by creating new tools &amp; optimizing existing processes</li> <li>leverage systems understanding to drive improvements to customer, hardware, and software performance  </li> </ul> <p><strong>about you:</strong></p> <ul> <li>inquisitive self-starter and team player with the ability to work in a fast paced, fluid environment</li> <li>fast learner with a strong drive to figure things out, who thrives solving complex problems, especially where the path forward isn’t prescribed</li> <li>excellent analytical skills and ability to manipulate vast data sets</li> <li>ability to independently manage projects with colleagues in operations, engineering, and product</li> <li>outstanding written and verbal communication skills</li> <li>proficiency with ms office programs</li> <li>competency with sforce connect or similar technology</li> </ul> <p><strong>above &amp; beyond:</strong></p> <ul> <li>experience in energy management, power generation, and related technologies</li> <li>experience in a customer-facing or field operations role</li> </ul>
Network Operations US - Boston, MA
Digital Communications Manager (Enel X)
<p><strong><u>overview</u></strong><strong>:</strong></p> <p>the communications department manages all internal and external communications activities for the company in the us and canada, including branding, events, digital communications, internal communications and media and public relations.</p> <p>we are seeking a highly creative and experienced digital communications manager to join the team and who will be primarily responsible for the planning, development and execution of all digital communications – including social media channels, website, photography and videography – their strategy, content and all related activities for the newly created division of the enel group, enel x in north america.</p> <p>the successful candidate will help increase the company’s awareness in the us and canada, exploring and implementing a variety of creative and effective digital methods to grow the company’s online presence and engagement across all digital external communications channels, and in close coordination with the group’s headquarters.</p> <p>this position will report directly to the head of communications for north america and will work closely with all departments and subject matter experts.</p> <p>the ideal candidate will possess polished and creative digital communication skills, a passion for energy, and enjoy working in a fast-paced, growing multinational company. the candidate should be able to translate a story into visuals and be able to translate raw content and data into compelling digital stories.</p> <p>moderate travel may be required.</p> <p> </p> <p><strong><u>responsibilities</u></strong><strong>:</strong></p> <ul> <li>create and increase company’s awareness across all external digital platforms, including the company’s website and social media channels for enel x</li> <li>plan, develop and manage digital communication channels and their content, in close coordination with the global digital communications team</li> <li>ensure current and consistent messaging across all digital platforms and leverage the content generated within the brand, media and internal communications teams at both global and local levels, providing incremental visibility and awareness of all communications initiatives via the appropriate digital channels</li> </ul> <ul> <li>stay up-to-date on new online technologies, best practices, and industry trends to identify innovative strategies and solutions, test and evaluate new tools and ideas.</li> <li>manage digital communications budget for enel x in north america</li> </ul> <p><strong>corporate website:</strong></p> <ul> <li>drive and manage the strategy for north american content on enel x website, in close coordination with the global digital communications team</li> </ul> <ul> <li>plan, draft and manage the editorial calendar for the website</li> <li>create stories and new content for the website, keeping information accurate, timely, and relevant</li> <li>continue to improve and update the website, to ensure it meets its users’ needs and optimize the users’ experience</li> <li>provide status reports on website’s analytics and suggestions for improvement</li> </ul> <p><strong>social media</strong>:</p> <ul> <li>drive and manage the strategy for all enel x social media accounts for north america</li> </ul> <ul> <li>manage company’s presence and day-to-day activities across all corporate social media channels, and seek to expand channels and digital ecosystem as appropriate</li> <li>mange concept, design, and drafting of the editorial calendar, including posts, images, infographics, videos and other content as needed</li> </ul> <ul> <li>suggest country level content for global visibility when appropriate and closely coordinate with global digital communications team</li> </ul> <ul> <li>track, measure, and report the performance of all social media channels and adjust to optimize programs and campaigns</li> </ul> <ul> <li>manage social monitoring and listening platform and provide real-time intelligence and insight on stakeholders sentiment, enabling appropriate response, as required</li> <li>disseminate and ensure implementation of social media guidelines in north america</li> <li>coordinate with media relations team on crisis communication and crisis management process</li> </ul> <ul> <li>direct external agencies and designers to assist in projects as required</li> </ul> <p><strong>digital content:</strong></p> <ul> <li>create new digital content and maintain database of corporate videos and photos for multiple uses, both for internal and external communications</li> </ul> <ul> <li>mange photographers and videographers and all photo/video shoots, script development and approvals, to create compelling photo/video content for north america</li> </ul> <p> </p> <p><strong><u>qualifications</u></strong>:</p> <ul> <li>minimum of 5-7 years of related digital communications experience</li> <li>bachelor’s degree in communications or related field of study; master degree a plus</li> <li>demonstrated experience with primary social platforms, new/emerging tools and digital strategies</li> <li>strong creative skills</li> <li>excellent written and verbal communication skills; ability to write copy, proofread and edit</li> <li>good capabilities with planning, creating and editing photo/video content, in collaboration with photo/video companies</li> <li>strong technical knowledge of web, social and digital communications tools</li> <li>strong computer literacy</li> <li>good understanding of branding, and brand management concepts</li> <li>initiates or maintains work schedule and priorities; must be able to manage workflow and handle multiple projects simultaneously, while meeting deadlines and attention to details</li> <li>ability to work effectively with all levels of management and resolve problems in a timely manner</li> <li>strong interpersonal skills with the ability to effectively work with multi-disciplinary project teams and within a multinational company</li> <li>knowledge of the energy field helpful</li> </ul> <p> </p>
CommunicationsUS - Boston, MA
Human Resources Business Partner
<p>enernoc, inc., an enel group company and a leading provider of energy flexibility and advisory solutions has an immediate need for a human resources business partner. the hrbp works closely with senior leadership and their teams to define and execute hr strategies that enable accomplishment of business objectives. responsible for defining and executing strategic hr solutions and partnering with other hr team members and teams such as compensation/benefits/hris, talent acquisition and other hrbps to develop a strategic integrated hr plan. develop talent strategy plans, considering the business challenges/opportunities and customer needs.</p> <p>lead management in organizational assessment and diagnosis to revise talent management strategies into actions that will deliver business results. provide demonstrated change management leadership. capable of operating in a global environment working with hr counterparts across the globe to develop and drive company-wide programs and initiatives.</p> <p><strong>summary</strong></p> <p>as a human resources business partner you will serve as the hr business consultant to leaders/teams on organizational/business issues including change management, talent management, culture, team functioning, and leadership.  you will be expected to partner directly with senior leaders to solve people related business issues on an ongoing basis.  you must develop the trust and leadership to be seen as a fellow business leader with all client organizations.</p> <ul> <li>the hrbp partners with the hr team to drive the development and implementation of integrated solutions that enable performance and ensure operational excellence.</li> <li>a key responsibility is consulting with business leaders to attract, retain and motivate talent, particularly leaders, in an extremely competitive recruiting environment.</li> <li>the ideal candidate possesses the strategic planning, organizational development, employee relations, and consulting skills to serve as a trusted advisor to major business segment leaders.</li> <li>excellent analytical, judgment and influencing skills ensure your ability to broker effective solutions your client organization.</li> <li>proven expert knowledge in human resources functions; initiates and leads human resources strategy discussions and generates plans for implementation in accordance with enernoc objectives.</li> <li>partners with client organizations on human resources implications of proposed tactical plans and suggests contingency plans/trade-offs for mitigating risks.</li> <li>applies knowledge of enernoc’s business strategies to proactively anticipate business needs based on industry trends.</li> <li>provides strategic leadership and general direction to managers and staff.</li> <li>able to manage high energy, fast paced client organizations by meeting demands continually. able to quickly respond to difficult situations or inquiries with professionalism.</li> <li>aligns the business and hr strategy with emphasis on identifying and developing the key talent management levers which will enable business success.</li> <li>responsible for managing company-wide hr related programs for assigned client group, e.g., salary review, workforce planning, succession planning, and talent management – and proactively leverages these programs for the best interests of the business.</li> <li>resolves employee relations issues in an effective and timely manner.</li> <li>communicates continually and openly with counterparts in and outside of hr (e.g., other hr teammates, finance, it, legal, etc.) on progress and updates within the product and technology services organizations.</li> <li>understands core development processes; experience in organizational development.</li> <li>hr functional knowledge in compensation and benefits.</li> </ul> <p><strong>education and experience</strong></p> <ul> <li>bachelor’s degree in related field</li> <li>6+ years professional experience in human resources</li> <li>2+ years experience as hr generalist or hr business partner</li> </ul>
Human ResourcesBoston
Internal Controls Specialist
<p> </p> <p>enernoc, a leading provider of energy intelligence software, is seeking an internal control specialist to drive the company’s compliance with key software industry standards and execute key compliance functions including control design and testing. this individual will work closely with business process owners and system owners across the organization. the successful candidate will have the opportunity to develop a deep understanding of the company's operations and systems which support its compliance reporting processes. this position offers significant development potential and company-wide exposure.</p> <p><strong>responsibilities:</strong></p> <ul> <li>project manage soc-2 control execution and testing</li> <li>serve as primary point-of-contact for enernoc’s external auditor; manage on-site walkthroughs and control testing</li> <li>test and document financial and it system records for integrity and accuracy</li> <li>develop and maintain finance and it control documentation, e.g. risk/control matrices, narratives, and process flows.</li> <li>track and manage prioritization of control remediation activities</li> <li>work with business partners to address control gaps and deficiencies.</li> <li>develop and generate compliance reports and dashboards</li> <li>review new industry reporting standards and work with business partners to create appropriate controls</li> <li>map new and existing internal controls to applicable industry-recognized standards</li> <li>administer controls and remediation plans within enernoc’s internal compliance software</li> <li>drive control owners’ engagement with compliance software tool</li> <li>assist in preparing and delivering risk assessments</li> </ul> <p><strong>desired skills:</strong></p> <ul> <li>experience defining, operating (or overseeing operation of), and testing of control procedures</li> <li>experience working with business partners to prioritize and manage controls to manage risks</li> <li>working knowledge of service organization controls (soc) and/or aicpa trust services principles for security, availability, privacy, confidentiality, and processing integrity</li> <li>strong communication and presentation skills and proven experience managing meetings</li> <li>ability to assess “cause and effect” relationships and interdependencies across functions and processes</li> <li>skilled in reviewing and re-engineering procedures to ensure proper control design</li> <li>strong technical aptitude / interest in systems design</li> </ul> <p><strong>requirements:</strong></p> <ul> <li>bachelor’s degree in related field</li> <li>1-3 years relevant experience in control design, and/or internal audit</li> <li>big 4 audit experience a plus</li> </ul>
LegalUS - Boston, MA
Lead Acquisition & Analytics Manager
<p><strong>manager, lead acquisition &amp; analytics</strong></p> <p>enernoc, an enel group a leading provider energy management and efficiency solutions, has an immediate need for a manager, lead acquisition &amp; analytics. in this role, you will be responsible for building a team of strategic sales and marketing operations contributors, understanding regional and product-specific sales goals, sourcing and refreshing a steady stream of high quality leads, building and refining processes to ensure leads accelerate through the sales funnel, and surfacing insights to the sales and marketing organization to drive further productivity.</p> <p>key responsibilities:</p> <ul> <li>work with sales and marketing leadership to understand regional and product-specific sales targets and customer buyer personas</li> <li>research enernoc customers and prospects, performing quantitative and qualitative analysis of their energy data for the purposes of sales qualification and lead scoring</li> <li>source leads to support the development of direct outreach and content marketing campaigns</li> <li>understand the sales funnel and build a prospect database to ensure the marketing and sales team have a broad enough addressable universe to ensure sales targets are consistently exceeded</li> <li>conduct deep analytics to better understand a prospect’s velocity through the sales funnel, providing regular insights to marketing and sales leaders to drive improved performance</li> <li>refine and implement a firmographic scoring model to help the sales organization the highest priority leads</li> <li>ensure prospect database hygiene and regularly propose new processes for improvement</li> </ul> <p>desired qualifications:</p> <ul> <li>5+ years of experience in developing a high performing lead acquisition and data management function</li> <li>exceptional business acumen and the ability to manage directly and through influence in order to achieve positive business outcomes</li> <li>exceptional analytical skills and ability to deliver clear, action-oriented recommendations</li> <li>experience in marketing or selling to b2b targets</li> <li>experience with marketing automation platforms, including eloqua, google analytics or similar web analytics tool, and crm systems, including salesforce.com a plus</li> <li>proven track record in a fast paced environment and organizational skills to manage multiple projects with</li> </ul>
OperationsUS - Boston, MA
Manager of Regulatory Affairs
<p style="text-align: left;">for the regulatory affairs expert with effective influencing abilities, or those with market experience and regulatory affairs aspirations, this is an opportunity to be on the cutting edge of exciting policy development within the energy industry in some of the most prominent electric markets. this role will be instrumental in enernoc’s continued success in the marketplace. you will truly put your stamp on a well-regarded company that is making great strides throughout the world in the energy industry. in this highly visible role, you will influence rto/iso and state regulatory processes toward policies favorable<br>to clean energy solutions. enernoc has an entrepreneurial spirit and if you are a well-rounded individual who enjoys jumping in and doing whatever needs to be done, then this "create, think and problem solve role" just may be for you!</p> <p style="text-align: left;"><strong>key responsibilities:</strong></p> <ul> <li>coverage of pjm wholesale markets on behalf of demand response and distributed energy resource businesses interests of enernoc including coverage of and advocacy in wholesale market matters via the pjm stakeholder process, ferc and other related and appropriate venues</li> <li>coverage of state regulatory matters impacting enoc demand response and procurement businesses at the retail level and at the wholesale level</li> <li>advocacy for state programs aligned with our business model as well as lobbying for state support of our wholesale energy market interests</li> <li>employee will be responsible for internal coordination of regulatory matters with relevant business units, including ensuring awareness of important matters, developing and advocating positions on behalf of our business interests, and providing other needed support for regulatory matters impacting our book of business</li> <li>leverage ability to write, edit, research, review filings and briefings will be necessary as you will deliver effective messages to key legislative and regulatory staff.</li> <li>leverage both written and verbal presentation skills to represent enernoc and its positions on market matters in both informal venues and formal docketed proceedings.</li> <li>actively work inside rto/iso stakeholder processes and other appropriate regulatory and legislative and regulatory arenas to advocate for rule development for the enernoc markets and its commercial end-users</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>excellent communication and presentation skills</li> <li>ability to travel</li> <li>market and or regulatory experience preferred</li> <li>location – local to pjm facilities </li> <li>bachelor’s degree in a related field, advanced degree preferred</li> </ul>
Regulatory AffairsRemote
Manager, Project Finance
<p>enernoc, inc., an enel group company and a leading provider of energy flexibility and advisory solutions is recruiting a manager of project finance.  the position is available in enernoc’s boston office, reporting to the vp of corporate finance.  as a key business partner to our product and functional leaders, you will drive the financial modeling of various investment opportunities, prepare formal proposals to our internal investment committee, and track ongoing project progress.  in addition, you will assess and develop third-party financing relationships, leveraging your experience in project finance, tax equity investing, and contract structuring.  your demonstrated ability to cultivate relationships with business leaders and effectively distill complex data into clear, actionable information will be essential to informing critical capital investment, capital structure, and strategy decisions.</p> <p><strong>core responsibilities:</strong></p> <ul> <li>maintain pipeline of investment opportunities across multiple product lines and countries including but not limited to: <ul> <li>battery storage and solar pv projects</li> <li>new regional market entry</li> <li>software platform enhancements</li> <li>large it hardware/infrastructure investments</li> <li>m&amp;a and strategic partnerships</li> </ul> </li> <li>support business leaders in financial modeling and structuring of new business initiatives</li> <li>partner with business leaders to frame investment proposals for internal investment committee</li> <li>track and report ongoing progress of approved capital investments</li> <li>build and maintain relationships with potential financing partners to originate and drive formal arrangements around capital needs</li> <li>inform financial forecast for all capital investments</li> <li>special projects as required</li> </ul> <p><strong>required qualifications/skills/education:</strong></p> <ul> <li>bachelors/masters, preferably with a degree in finance, economics, statistics, or other analytic field</li> <li>5+ years of professional experience in finance, corporate development or project finance, preferably in energy industry (solar or storage financing background is a plus)</li> <li>solid understanding of accounting concepts</li> <li>high level of proficiency with financial modeling and microsoft excel</li> <li>superb oral and written communications skills; ability to distill complex concepts into clear, concise communications – specifically through microsoft power point</li> <li>ability to collaborate effectively with multiple stakeholders at upper management and line levels</li> <li>outstanding analytical and problem solving skills</li> <li>initiative, resourcefulness and the ability to work with changing priorities</li> <li>willingness to travel up to 10% of the time</li> </ul>
FinanceUS - Boston, MA
Product Implementation Associate
<p>the product implementation associate’s primary mission is to support our operations team by driving an efficient delivery process for our products and ensuring customers receive maximum value from our programs and applications.  the product implementation associate is expected to collaborate with project managers and other internal departments in order to provide and maintain a first-rate customer experience.</p> <p>ideal candidates have expertise in customer resource management software, microsoft office, and programming skills in order to successfully drive improvements and instill best practices.  they have excellent communication skills and thrive in a fast paced environment balancing multiple objectives.  always focusing on internal and external customer satisfaction, the product implementation associate pursues holistic, long-term solutions that benefit the entire deployment process.  successful candidates have a relentless focus on innovation, quality and process improvement, and continuously search for better ways to serve our customers, making lasting contributions to a dynamic and rapidly growing company that is changing the way the world uses energy.  </p> <p><strong><em>the product implementation associate has the following primary areas of responsibility:</em></strong></p> <p><strong>project administration.</strong> receive orders from finance and initiate project workflow.</p> <ul> <li>confirm scope of contract and communicate with internal stakeholders.</li> <li>collect required documentation from customers such as utility bills and authorization forms.</li> <li>create project structure in our tracking software for project team.</li> <li>set clear expectations with internal customers regarding configuration process timeline and workflow, and develop and maintain key performance indicators and metrics.</li> </ul> <p><strong>remote team coordination. </strong>provide support and coordinate work being done in u.s. and brazil.</p> <ul> <li>train local and remote team members on systems, tools, best practices, and processes.</li> <li>serve as a point of contact for remote teams and internal departments.</li> <li>prioritize work and communicate plans clearly and effectively.</li> <li>manage escalations from remote teams and internal stakeholders.</li> </ul> <p><strong>tool and process development</strong>. continuously improve the tools and processes that support the implementation team and its mission to onboard customers with speed and quality.</p> <ul> <li>identify opportunities to gain efficiency and collaborate with team to drive improvements.</li> <li>maintain standard tracking reports and dashboards for all primary implementation deliverables.</li> <li>build collaborative cross-functional relationships and strategically leverage data tools and improve operational productivity across teams.</li> </ul> <p><strong>exceptions and general reporting. </strong>manage inbound support inquiries and communicate status updates internally.</p> <ul> <li>establish project tracking methods to identify and resolve exceptions.</li> <li>provide regular reports on key performance indicators to internal stakeholders.</li> <li>proactively communicate exceptions and required solutions to relevant parties along with estimated time to resolution.</li> </ul> <p>the product implementation associate will become an expert in enernoc’s core operational processes and will develop a deep understanding of the activities and issues involved with supporting site enablement, product quality, and the customer experience.</p> <p><strong>required qualifications/skills/education:</strong></p> <ul> <li>ba/bs with analytical, quantitative, business, or technical focus</li> <li>prior experience in an operational team environment</li> <li>experience working with crm software or relational databases</li> <li>skilled with one or more process improvement methodologies</li> <li>excellent oral and written communications skills</li> <li>excellent problem-solving and organizational skills</li> <li>excellent qualitative and quantitative problem solving capability</li> <li>creative thinking skills and the ability to take the initiative</li> <li>desire to learn new technologies</li> <li>ability to develop efficiency gains through process improvement and automation</li> <li>self-motivation and the ability to work in a fast paced, forward moving environment</li> </ul> <p><strong>about enernoc:</strong></p> <p>enernoc is a leading provider of cloud-based energy intelligence software (eis) and services to thousands of enterprise customers and utilities globally. enernoc's eis solutions for enterprise customers improve energy productivity by optimizing how they buy, how much they use, and when they use energy. eis for enterprise includes supply management, utility bill management, facility optimization, visibility and reporting, project management, demand response, and demand management. enernoc's eis solutions for utilities help maximize the value of demand-side resources, including fully outsourced and utility-managed demand response and energy efficiency programs that drive customer engagement. enernoc supports customer success with its world-class professional services team and a network operations center (noc) staffed 24x7x365. for more information, visit www.enernoc.com.</p>
Project ManagementUS - Boston, MA
Program Operations Analyst
<p><strong>program operations analyst</strong><strong>                                                                                         </strong></p> <p>enernoc, a leading provider of demand response and energy intelligence software, has an immediate need for a program operations analyst to join our world-class energy markets organization. as a program operations analyst you will be responsible for the management and execution of the operational processes required to effectively deliver on our demand response commitments with utilities and isos (independent system operators) worldwide. you will become an expert in the team’s core functions as well as develop a broader understanding of the company’s demand response business. analysts are expected to critically evaluate existing operations and processes, accurately report on findings, and make improvements through tool and process development and cross-team collaboration. analysts are expected to lead cross-functional projects and effectively communicate, organize, and delegate to the group. analysts should also act as a mentor to more junior members of the team.</p> <p>the ideal candidate must be able to autonomously perform the duties of a program operations associate as well as have the ability to: identify and implement process improvements, manage small teams or working groups, make decisions commensurate with their position, and effectively manage upward issues and escalations.</p> <p><strong>key responsibilities:</strong></p> <ul> <li>effectively execute on the core competencies of the program operations team <ul> <li>enroll assets into utility and iso demand response programs</li> <li>settle interval usage data in various demand response programs</li> <li>assist with monthly and quarter close financial activities</li> <li>support additional operational functions to facilitate successful program delivery</li> </ul> </li> <li>possess a technical understanding of the tools and platforms used by the team</li> <li>provide upward reporting and visibility into the execution and progress of various operational activities</li> <li>produce thoughtful and accurate analysis of data with clear and concise reporting as a means of influencing business decisions throughout the organization</li> <li>develop strong cross-departmental relationships and leverage them to ensure transparent and effective delivery on our demand response commitments</li> <li>identify and implement process and tool improvements to gain efficiency, reduce costs, and improve the company’s bottom line</li> <li>lead small to medium sized cross-functional groups to support operational work and/or execute on a project plan</li> <li>facilitate training and delegation of responsibilities to temporary employees (e.g. college interns, recent grads) and provide mentorship to more junior members of the team</li> <li>all other tasks and responsibilities as requested by management</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>ba/bs degree with a technical, analytical, or financial focus</li> <li>excellent computer skills, including mastery of microsoft office</li> <li>excellent problem solving, data analysis, and communication skills</li> <li>excellent time management and organizational skills with an ability to balance conflicting priorities effectively</li> <li>operational mindset and experience managing small groups towards a unified goal</li> <li>ability to take an abstract problem and develop a specific plan to tackle it</li> <li>track record of escalating issues appropriately and in a timely manner</li> <li>ability to work in a fast paced, forward moving environment and successfully manage high stress situations</li> <li>attention to detail and an inquisitive nature</li> <li>self-starter with the ability to identify important tasks and take the initiative to drive them to resolution with little oversight</li> <li>displays leadership and capability to train and manage temporary employees</li> <li>demonstrates adaptability and the desire to continually learn and challenge oneself</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>2 – 3 years of experience working in an operationally oriented team environment</li> <li>demonstrated interest or experience in energy management, data analytics, power generation, or related technologies</li> <li>experience in: <ul> <li>business operations</li> <li>com</li> <li>process improvement and controls</li> <li>project management</li> <li>mentoring teammates and colleagues</li> </ul> </li> <li>knowledge of statistics, computer science and programming, or other analytical discipline and relevant tools (r, matlab, pyton, etc)</li> <li>strong customer relations and communication skills</li> </ul> <p><strong>about enernoc:</strong></p> <p>enernoc is a leading provider of cloud-based energy intelligence software (eis) and services to thousands of enterprise customers and utilities globally. enernoc's eis solutions for enterprise customers improve energy productivity by optimizing how they buy, how much they use, and when they use energy. eis for enterprise includes supply management, utility bill management, facility optimization, visibility and reporting, project management, demand response, and demand management. enernoc's eis solutions for utilities help maximize the value of demand-side resources, including fully outsourced and utility-managed demand response and energy efficiency programs that drive customer engagement. enernoc supports customer success with its world-class professional services team and a network operations center (noc) staffed 24x7x365. for more information, visit <a href="http://www.enernoc.com/">www.enernoc.com</a></p>
Energy MarketsUS - Boston, MA
Program Operations Associate
<p><strong>program operations associate</strong></p> <p>enernoc, a leading provider of demand response and energy intelligence software, has an immediate need for a program operations associate to join our world-class energy markets organization. as an program operations associate you will be responsible for the execution of the operational processes required to effectively deliver on our demand response commitments with utilities and isos (independent system operators) worldwide. standard processes include: enrolling assets into demand response programs, settling our provider’s interval energy data with the utility or iso, conducting the monthly and quarterly close activities with our internal accounting department, and providing internal customer support for our sales, operations, and finance teams. by efficiently and effectively executing on these responsibilities you will support the company in delivering a top notch demand response product to our commercial, industrial, and utility customers.</p> <p>the ideal candidate should possess excellent attention to detail, customer service skills, problem solving capabilities, and an eagerness to learn!</p> <p><strong>key responsibilities:</strong></p> <ul> <li>enroll assets into utility and iso demand response programs: <ul> <li>collect customer specific usage, bill, and performance data, through direct interaction with customers and/or customer facing teams</li> <li>apply portfolio specific nomination strategies on an asset-by-asset level</li> <li>evaluate risk and adjust provider commitments based on internal and external feedback and requests</li> <li>submit enrollment materials to utility/isos for final confirmation</li> </ul> </li> <li>settle interval usage data in various demand response programs <ul> <li>analyze data to identify and mitigate data quality issues</li> <li>leverage performance tools and knowledge of program rules to calculate performance for demand response events</li> <li>organize and submit all relevant data for end use providers adhering to program deadlines</li> </ul> </li> <li>assist with monthly and quarter close financial activities <ul> <li>calculate revenue, penalty, and provider payment values resulting from demand response participation in the preceding month, or quarter</li> <li>update and verify the accuracy of our provider payment and utility invoice records to ensure correct transactions</li> </ul> </li> <li>support additional operational functions to facilitate successful program delivery <ul> <li>ensure that we adhere to utility and iso compliance requirements by managing recurring program specific reporting and/or transactions</li> <li>apply acquired expertise to support internal teams to facilitate operational transactions</li> <li>perform and present in-depth analysis to help enable accurate business decisions and/or process improvements</li> </ul> </li> <li>develop a technical understanding of our tools and platforms <ul> <li>gain an understanding of enernoc’s systems</li> <li>utilize available tools to fulfill responsibilities</li> <li>identify opportunities to improve operational activity through tool and process development</li> </ul> </li> <li>all other tasks and responsibilities as requested by management</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>ba/bs degree with a technical, analytical, or financial focus</li> <li>excellent written and spoken (english) communication skills</li> <li>excellent computer skills, including mastery of microsoft office</li> <li>excellent quantitative and logic-based problem-solving skills</li> <li>excellent time management and organizational skills with an ability to balance conflicting priorities effectively</li> <li>ability to manage high-throughput transactional activity calmly and effectively</li> <li>ability to work independently and in a team-driven environment</li> <li>ability to work in a fast paced, forward moving environment and successfully manage high stress situations</li> <li>attention to detail and an inquisitive nature</li> <li>demonstrates adaptability and the desire to continually learn and challenge oneself</li> <li>self-starter with the ability to identify important tasks and take the initiative to drive them to resolution with little oversight</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>1 – 2 years of experience working in an operationally oriented team environment</li> <li>demonstrated interest or experience in energy management, data analytics, power generation, or related technologies</li> <li>experience in: <ul> <li>business operations</li> <li>com</li> <li>process improvement and controls</li> <li>project management</li> <li>mentoring teammates and colleagues</li> </ul> </li> <li>knowledge of statistics, computer science and programming, or other analytical discipline and relevant tools (r, matlab, pyton, etc)</li> <li>strong customer relations and communication skills</li> </ul> <p><strong>about enernoc:</strong></p> <p>enernoc is a leading provider of cloud-based energy intelligence software (eis) and services to thousands of enterprise customers and utilities globally. enernoc's eis solutions for enterprise customers improve energy productivity by optimizing how they buy, how much they use, and when they use energy. eis for enterprise includes supply management, utility bill management, facility optimization, visibility and reporting, project management, demand response, and demand management. enernoc's eis solutions for utilities help maximize the value of demand-side resources, including fully outsourced and utility-managed demand response and energy efficiency programs that drive customer engagement. enernoc supports customer success with its world-class professional services team and a network operations center (noc) staffed 24x7x365. for more information, visit <a href="http://www.enernoc.com/">www.enernoc.com</a></p>
Energy MarketsUS - Boston, MA
RFP Creation Associate
<p>enernoc, an enel group a leading provider energy management and efficiency solutions, has an immediate need for a rfp creation associate within enernoc’s energy procurement business unit. in this role, you will be responsible for contributing to sales operations, largely supporting the advisory services team. in addition, understanding and supporting sales goals, vetting, pursuing and project managing strategic proposals and deals, building and refining processes to ensure wins of high value deals and surfacing insights to the sales and marketing organization to drive further productivity.</p> <p>key responsibilities:</p> <ul> <li>support sales growth, with a focus on larger, strategic deals through request for proposal (rfp) support. this includes project management of the overall response, coordination with internal stakeholders to ensure all requirements are met, and organization and writing of new content when necessary.</li> <li>develop tools, processes and supporting documents to strengthen the existing process and produce high-quality, winning proposals and rfps.</li> <li>convey in proposal a deep understanding of products and pricing for primary products and services, as well as capabilities of internal teams. an ability to wear a sales engineer hat as well as a project manager hat is very important.</li> <li>proactively engage in opportunities where rfps may be coming, and become knowledgeable of customer best practices. this includes evaluating individual wins/losses and using data to holistically analyze improvements/opportunities.</li> <li>participate in other key sales operations support work including triaging of sales support requests, providing specialized contracting or operational support to the advisory team, and supporting project-based work as the need arises.</li> </ul> <p>desired qualifications:</p> <ul> <li>previous experience with the rfp process for commercial and industrial customers.</li> <li>very strong organizational and project management skills</li> <li>very strong interpersonal skills.</li> <li>strong word and excel skills, particularly with formatting and a detail-oriented eye.</li> <li>ability to work under tight deadlines with invested colleagues from across functions and big deals on the line. a tough but positive attitude.</li> <li>desire to be customer facing.</li> <li>ability to work independently and be self-directed enough to identify and develop a path to achieving success.</li> <li>high level of engagement and enthusiasm for the energy industry.</li> </ul>
Sales OperationsUS - Boston, MA
Salesforce Systems Analyst
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has an immediate need for a systems analyst to join our world-class it organization. as a systems analyst, you will combine your excellent customer service, analytical and technical skills to deliver continuous improvements to enernoc’s salesforce.com instance, as well as to other third-party applications. you will partner with key stakeholders across the company to define requirements and to design, test and deliver the required changes. the systems analyst must display strong customer service skills working with internal employees in response to help desk tickets.<br> <br> key responsibilities:</p> <ul> <li>work with end-user employees to troubleshoot problems in salesforce and salesforce partner products</li> <li>provide great customer service for users across the organization in response to support requests</li> <li>research, design and develop salesforce applications and enhancements to improve our business processes</li> <li>participate in system and user acceptance testing efforts</li> <li>execute change management processes</li> <li>provide individual or group training for internal employees</li> </ul> <p>required qualifications:</p> <ul> <li>ba/bs in computer science, mis or a related technical field</li> <li>1-3 years of professional experience, education or training developing business applications</li> <li>proficiency in relational database concepts and sql</li> <li>familiarity with itil practices including change control</li> <li>excellent analytical and problem solving skills</li> <li>excellent oral and written communications skills</li> <li>initiative, resourcefulness and the ability to work in a fast-paced and flexible team environment</li> </ul> <p>desired qualifications:</p> <ul> <li>1-3 years of professional experience as a salesforce.com administrator</li> <li>salesforce.com certifications</li> <li>strong customer service ethic</li> <li>ability to prioritize and quickly resolve issues</li> <li>ability to manage and prioritize multiple projects simultaneously</li> <li>prior experience within and/or passion for the clean tech industry</li> </ul>
Boston
Sales Operations Manager
<p><strong>sales ops manager (flexibility solutions)</strong></p> <p>the sales operations manager will support the sales team with analysis, reporting, sales process and crm lifecycle management, workflow integration, development of key sales tools and the overall implementation of firm guidelines, tools, and processes.</p> <ul> <li>manage team of sales operations associates providing day to day support to sales teams</li> <li>own roadmap for crm projects and enhancements focused on drive sales efficiency and supporting launch of new products. oversee development of business requirements, prioritization, and testing with crm team</li> <li>responsible for overall sales process management within salesforce.com</li> <li>develop efficient proposal preparation and process management with a focus on quality and efficiency. </li> <li>manage the coordination of sales tools – including salesforce.com administration, metrics, reporting, centralizing this task in order to effectively arm the sales team with information to make informed decisions</li> <li>support sales management with reporting including forecasting and budgeting</li> <li>development of overall process and procedures for management of sales operations to enable scale</li> </ul> <p>requirements:</p> <ul> <li>ba/bs degree, business or technical degree, mba preferred.</li> <li>8+ years of experience in support of high performance, high volume sales organizations – renewables based industry preferred. a proven record of tangible business results across prior sales operations roles</li> <li>self-motivated, independent problem solver and creative thinker with exceptional follow through and the highest levels of integrity and trust across all customer, partner and colleague interactions</li> <li>previous people management experience required</li> <li>proven skills across the entire sales operations domain </li> </ul>
Sales OperationsUS - Boston, MA
Senior Account Executive - East
<p>primary responsibility will be ownership of the entire sales cycle from opportunity identification to sales close with a core focus on c&amp;i clients interested in deploying energy storage projects on a stand-alone basis, or integrated with distributed generation (dg) and other distributed energy resources (ders) on the customer side of the meter. the position has complete ownership of sales revenue, margin targets and other sales performance metrics. balances the need to close business and deliver the quarterly revenue forecast, while nurturing new client relationships, and building strategic relationships with channel partners, the local utility and other influencers in a dynamic market.</p> <p><strong>essential functions:</strong></p> <ul> <li>qualify and close sales from an extensive sales funnel with continuous quarterly improvement across all sales performance metrics.</li> <li>work closely with the regional sales manager as well as colleagues in business development, finance, and marketing to refine and help architect the sales process, sales cycle and go-to-market strategy in the eastern region.</li> <li>create trusted and high integrity relationships with current clients, prospects, partners and key influencers across the defined territory. anticipated focus on ny territory with support for secondary markets as appropriate.</li> <li>work closely with application engineering and other colleagues to create and then present compelling proposals to clients and close business rapidly and effectively in the eastern region.</li> <li>manage the transition of contracted projects from sales to operations ensuring the highest levels of customer experience and satisfaction.</li> <li>contribute to the overall sales and marketing strategy based on experience in target markets and client engagements in the eastern region.</li> <li>position demand energy networks as the trusted and strategic partner of choice based on superior technology, business case modeling and services.</li> <li>manage demand energy’s impeccable relationship with the utilities, regulators (cpuc), and ahj’s in region, engaging with representatives across many functions and grade levels, covering executive management, business strategy, distribution engineering, policy, storage incentives policy, rate design, etc.</li> <li>demonstrate or quickly develop a thorough understanding of how distributed energy storage can qualitatively and quantitatively benefit both the customers and utilities as both a stand-alone solution and in conjunction with distributed generation/renewables.</li> </ul> <p><strong> knowledge, skills, and abilities:</strong></p> <ul> <li>extensive knowledge of the broader energy ecosystem, utility rate structures and various influencers and stakeholders in the core market of ny (experience in addt’l states a plus)</li> <li>proven business development instincts</li> <li>strong commercial acumen, with outstanding business judgement and proven ability to negotiate effectively</li> <li>ability to organize, prioritize and effectively multi-task daily and meet deadlines</li> <li>outstanding interpersonal and presentation skills</li> <li>assertive, confident and clear communicator both orally and written</li> <li>strong organizational and analytical skills</li> <li>skilled at cultivating and building new relationships</li> <li>maturity to interface with executive level clients on a daily basis</li> <li>advanced proficiency with ms word, excel, outlook, and powerpoint</li> </ul> <p><strong>requirements:</strong></p> <ul> <li>ba/bs degree, engineering discipline preferred</li> <li>4-6 years minimum work experience in c&amp;i energy storage (preferred), renewable energy, energy efficiency or energy/sustainability solutions sales.</li> </ul>
Regional SalesUS - New York, NY
Senior Account Executive - East
<p>primary responsibility will be ownership of the entire sales cycle from opportunity identification to sales close with a core focus on c&amp;i clients interested in deploying energy storage projects on a stand-alone basis, or integrated with distributed generation (dg) and other distributed energy resources (ders) on the customer side of the meter. the position has complete ownership of sales revenue, margin targets and other sales performance metrics. balances the need to close business and deliver the quarterly revenue forecast, while nurturing new client relationships, and building strategic relationships with channel partners, the local utility and other influencers in a dynamic market.</p> <p><strong>essential functions:</strong></p> <ul> <li>qualify and close sales from an extensive sales funnel with continuous quarterly improvement across all sales performance metrics.</li> <li>work closely with the regional sales manager as well as colleagues in business development, finance, and marketing to refine and help architect the sales process, sales cycle and go-to-market strategy in the eastern region.</li> <li>create trusted and high integrity relationships with current clients, prospects, partners and key influencers across the defined territory. anticipated focus on ma territory with support for secondary markets as appropriate.</li> <li>work closely with application engineering and other colleagues to create and then present compelling proposals to clients and close business rapidly and effectively in the eastern region.</li> <li>manage the transition of contracted projects from sales to operations ensuring the highest levels of customer experience and satisfaction.</li> <li>contribute to the overall sales and marketing strategy based on experience in target markets and client engagements in the eastern region.</li> <li>position demand energy networks as the trusted and strategic partner of choice based on superior technology, business case modeling and services.</li> <li>manage demand energy’s impeccable relationship with the utilities, regulators (cpuc), and ahj’s in region, engaging with representatives across many functions and grade levels, covering executive management, business strategy, distribution engineering, policy, storage incentives policy, rate design, etc.</li> <li>demonstrate or quickly develop a thorough understanding of how distributed energy storage can qualitatively and quantitatively benefit both the customers and utilities as both a stand-alone solution and in conjunction with distributed generation/renewables.</li> </ul> <p><strong> knowledge, skills, and abilities:</strong></p> <ul> <li>extensive knowledge of the broader energy ecosystem, utility rate structures and various influencers and stakeholders in the core market of ma (experience in addt’l states a plus)</li> <li>proven business development instincts</li> <li>strong commercial acumen, with outstanding business judgement and proven ability to negotiate effectively</li> <li>ability to organize, prioritize and effectively multi-task daily and meet deadlines</li> <li>outstanding interpersonal and presentation skills</li> <li>assertive, confident and clear communicator both orally and written</li> <li>strong organizational and analytical skills</li> <li>skilled at cultivating and building new relationships</li> <li>maturity to interface with executive level clients on a daily basis</li> <li>advanced proficiency with ms word, excel, outlook, and powerpoint</li> </ul> <p><strong>requirements:</strong></p> <ul> <li>ba/bs degree, engineering discipline preferred</li> <li>4-6 years minimum work experience in c&amp;i energy storage (preferred), renewable energy, energy efficiency or energy/sustainability solutions sales.</li> </ul>
Regional SalesUS - Boston, MA
Senior Account Executive - Hawaii (Storage)
<p><strong>overview:</strong></p> <p>primary responsibility will be ownership of the entire sales cycle from opportunity identification to sales close with a core focus on c&amp;i clients interested in deploying energy storage projects on a stand-alone basis, or integrated with distributed generation (dg) and other distributed energy resources (ders) on the customer side of the meter. the position has complete ownership of sales revenue, margin targets and other sales performance metrics. balances the need to close business and deliver the quarterly revenue forecast, while nurturing new client relationships, and building strategic relationships with channel partners, the local utility and other influencers in a dynamic market.</p> <p><strong>essential functions:</strong></p> <ul> <li>qualify and close sales from an extensive sales funnel with continuous quarterly improvement across all sales performance metrics.</li> <li>work closely with the regional sales manager as well as colleagues in business development, finance, and marketing to refine and help architect the sales process, sales cycle and go-to-market strategy in hawaii.</li> <li>create trusted and high integrity relationships with current clients, prospects, partners and key influencers across the defined territory. anticipated focus on hawaiian territory with support for secondary markets as appropriate.</li> <li>work closely with application engineering and other colleagues to create and then present compelling proposals to clients and close business rapidly and effectively in the western region.</li> <li>manage the transition of contracted projects from sales to operations ensuring the highest levels of customer experience and satisfaction.</li> <li>contribute to the overall sales and marketing strategy based on experience in target markets and client engagements in the western region.</li> <li>position demand energy networks as the trusted and strategic partner of choice based on superior technology, business case modeling and services.</li> <li>manage demand energy’s impeccable relationship with the utilities, regulators (cpuc), and ahj’s in region, engaging with representatives across many functions and grade levels, covering executive management, business strategy, distribution engineering, policy, storage incentives policy, rate design, etc.</li> <li>demonstrate or quickly develop a thorough understanding of how distributed energy storage can qualitatively and quantitatively benefit both the customers and utilities as both a stand-alone solution and in conjunction with distributed generation/renewables.</li> </ul> <p><strong> knowledge, skills and abilities:</strong></p> <ul> <li>extensive knowledge of the broader energy ecosystem, utility rate structures and various influencers and stakeholders in the core market of hi (experience in addt’l states a plus)</li> <li>proven business development instincts</li> <li>strong commercial acumen, with outstanding business judgement and proven ability to negotiate effectively</li> <li>ability to organize, prioritize and effectively multi-task daily and meet deadlines</li> <li>outstanding interpersonal and presentation skills</li> <li>assertive, confident and clear communicator both orally and written</li> <li>strong organizational and analytical skills</li> <li>skilled at cultivating and building new relationships</li> <li>maturity to interface with executive level clients on a daily basis</li> <li>advanced proficiency with ms word, excel, outlook, and powerpoint</li> </ul> <p><strong>requirements:</strong></p> <ul> <li>ba/bs degree, engineering discipline preferred</li> <li>4-6 years minimum work experience in c&amp;i energy storage (preferred), renewable energy, energy efficiency or energy/sustainability solutions sales.</li> <li>a proven record of sales results, meeting or exceeding all quarterly and annual sales goals and financial metrics</li> <li>self-motivated, independent problem solver and creative thinker with exceptional follow through and the highest levels of integrity and trust across all customer interactions.</li> <li>experience, relationships and proven results in the direct sale of energy storage, renewable energy, energy efficiency, sustainability, and/or other energy products, solutions or services to c level executives in the commercial/industrial market in the western region is required</li> <li>a solid understanding of renewable energy and other project centric development processes, project qualification and 3<sup>rd</sup> party financing structures is a must</li> <li>extensive travel required in the western region</li> </ul>
Regional SalesHawaii
Senior Account Executive - Northern California
<p><strong>overview:</strong></p> <p>primary responsibility will be ownership of the entire sales cycle from opportunity identification to sales close with a core focus on c&amp;i clients interested in deploying energy storage projects on a stand-alone basis, or integrated with distributed generation (dg) and other distributed energy resources (ders) on the customer side of the meter. the position has complete ownership of sales revenue, margin targets and other sales performance metrics. balances the need to close business and deliver the quarterly revenue forecast, while nurturing new client relationships, and building strategic relationships with channel partners, the local utility and other influencers in a dynamic market.</p> <p><strong>essential functions:</strong></p> <ul> <li>qualify and close sales from an extensive sales funnel with continuous quarterly improvement across all sales performance metrics.</li> <li>work closely with the regional sales manager as well as colleagues in business development, finance, and marketing to refine and help architect the sales process, sales cycle and go-to-market strategy in the western region.</li> <li>create trusted and high integrity relationships with current clients, prospects, partners and key influencers across the defined territory. anticipated focus on northern california territory with support for secondary markets as appropriate.</li> <li>work closely with application engineering and other colleagues to create and then present compelling proposals to clients and close business rapidly and effectively in the western region.</li> <li>manage the transition of contracted projects from sales to operations ensuring the highest levels of customer experience and satisfaction.</li> <li>contribute to the overall sales and marketing strategy based on experience in target markets and client engagements in the western region.</li> <li>position demand energy networks as the trusted and strategic partner of choice based on superior technology, business case modeling and services.</li> <li>manage demand energy’s impeccable relationship with the utilities, regulators (cpuc), and ahj’s in region, engaging with representatives across many functions and grade levels, covering executive management, business strategy, distribution engineering, policy, storage incentives policy, rate design, etc.</li> <li>demonstrate or quickly develop a thorough understanding of how distributed energy storage can qualitatively and quantitatively benefit both the customers and utilities as both a stand-alone solution and in conjunction with distributed generation/renewables.</li> </ul> <p><strong> knowledge, skills and abilities:</strong></p> <ul> <li>extensive knowledge of the broader energy ecosystem, utility rate structures and various influencers and stakeholders in the core market of ca (experience in addt’l states a plus)</li> <li>proven business development instincts</li> <li>strong commercial acumen, with outstanding business judgement and proven ability to negotiate effectively</li> <li>ability to organize, prioritize and effectively multi-task daily and meet deadlines</li> <li>outstanding interpersonal and presentation skills</li> <li>assertive, confident and clear communicator both orally and written</li> <li>strong organizational and analytical skills</li> <li>skilled at cultivating and building new relationships</li> <li>maturity to interface with executive level clients on a daily basis</li> <li>advanced proficiency with ms word, excel, outlook, and powerpoint</li> </ul> <p><strong>requirements:</strong></p> <ul> <li>ba/bs degree, engineering discipline preferred</li> <li>4-6 years minimum work experience in c&amp;i energy storage (preferred), renewable energy, energy efficiency or energy/sustainability solutions sales.</li> <li>a proven record of sales results, meeting or exceeding all quarterly and annual sales goals and financial metrics</li> <li>self-motivated, independent problem solver and creative thinker with exceptional follow through and the highest levels of integrity and trust across all customer interactions.</li> <li>experience, relationships and proven results in the direct sale of energy storage, renewable energy, energy efficiency, sustainability, and/or other energy products, solutions or services to c level executives in the commercial/industrial market in the western region is required</li> <li>a solid understanding of renewable energy and other project centric development processes, project qualification and 3<sup>rd</sup> party financing structures is a must</li> <li>extensive travel required in the western region</li> </ul>
Regional SalesNorthern California
Senior Account Executive - West
<p>primary responsibility will be ownership of the entire sales cycle from opportunity identification to sales close with a core focus on c&amp;i clients interested in deploying energy storage projects on a stand-alone basis, or integrated with distributed generation (dg) and other distributed energy resources (ders) on the customer side of the meter. the position has complete ownership of sales revenue, margin targets and other sales performance metrics. balances the need to close business and deliver the quarterly revenue forecast, while nurturing new client relationships, and building strategic relationships with channel partners, the local utility and other influencers in a dynamic market.</p> <p><strong>essential functions:</strong></p> <ul> <li>qualify and close sales from an extensive sales funnel with continuous quarterly improvement across all sales performance metrics.</li> <li>work closely with the regional sales manager as well as colleagues in business development, finance, and marketing to refine and help architect the sales process, sales cycle and go-to-market strategy in the western region.</li> <li>create trusted and high integrity relationships with current clients, prospects, partners and key influencers across the defined territory. anticipated focus on northern california territory with support for secondary markets as appropriate.</li> <li>work closely with application engineering and other colleagues to create and then present compelling proposals to clients and close business rapidly and effectively in the western region.</li> <li>manage the transition of contracted projects from sales to operations ensuring the highest levels of customer experience and satisfaction.</li> <li>contribute to the overall sales and marketing strategy based on experience in target markets and client engagements in the western region.</li> <li>position demand energy networks as the trusted and strategic partner of choice based on superior technology, business case modeling and services.</li> <li>manage demand energy’s impeccable relationship with the utilities, regulators (cpuc), and ahj’s in region, engaging with representatives across many functions and grade levels, covering executive management, business strategy, distribution engineering, policy, storage incentives policy, rate design, etc.</li> <li>demonstrate or quickly develop a thorough understanding of how distributed energy storage can qualitatively and quantitatively benefit both the customers and utilities as both a stand-alone solution and in conjunction with distributed generation/renewables.</li> </ul> <p><strong> knowledge, skills, and abilities:</strong></p> <ul> <li>extensive knowledge of the broader energy ecosystem, utility rate structures and various influencers and stakeholders in the core market of ca (experience in addt’l states a plus)</li> <li>proven business development instincts</li> <li>strong commercial acumen, with outstanding business judgement and proven ability to negotiate effectively</li> <li>ability to organize, prioritize and effectively multi-task daily and meet deadlines</li> <li>outstanding interpersonal and presentation skills</li> <li>assertive, confident and clear communicator both orally and written</li> <li>strong organizational and analytical skills</li> <li>skilled at cultivating and building new relationships</li> <li>maturity to interface with executive level clients on a daily basis</li> <li>advanced proficiency with ms word, excel, outlook, and powerpoint</li> </ul> <p><strong>requirements:</strong></p> <ul> <li>ba/bs degree, engineering discipline preferred</li> <li>4-6 years minimum work experience in c&amp;i energy storage (preferred), renewable energy, energy efficiency or energy/sustainability solutions sales.</li> </ul>
Regional SalesSouthern California
Senior Business Systems Analyst
<p>enernoc, a leading provider of energy intelligence software (eis) is looking for a senior business systems analyst to join our world-class it business applications organization. the senior business systems analyst will be responsible for coordinating delivery and support of end-to-end solutions for enernoc’s erp system, netsuite. having completed our initial rollout of netsuite in 2016, we are planning significant enhancements and global rollout in 2018, making this a great opportunity to join. as part of this team, you will play an integral role in enabling improved processes through the use of new systems and technologies. </p> <p>the senior business systems analyst will work with departments across the company, including employees located in international locations, to gather requirements, establish timelines for solution delivery, drive process design and manage hands-on project execution. daily activities will include managing solution delivery, designing process maps, configuring applications, supervising testing and coordinating the deployment of the solutions. the senior business systems analyst must have strong project management skills and the ability to build and deliver medium to large-scale solutions. collaboration and excellent communication skills are important characteristics of our team, so we look for people with a positive attitude and a focus on team success.</p> <p><strong>responsibilities:</strong></p> <ul> <li>plan, estimate, and execute the delivery of end-to-end financial applications (erp) solutions, including changes in setup and configuration, customizations, reports or any other application-related projects.</li> <li>lead process discussions to drive efficient global practices while understanding application impact.</li> <li>build and maintain knowledge of business processes and needs.</li> <li>partner with key stakeholders to identify and document business requirements and coordinate the delivery of medium to large projects.</li> <li>research, understand and document system interdependencies and manage the delivery of system changes to adapt to changing business needs.</li> <li>manage third-party contributors including software vendors, implementation partners, and consultants.</li> <li>design user acceptance testing plans and coordinate testing execution with end users.</li> <li>troubleshoot and resolve basic support issues as needed and advanced support issues when escalated.</li> </ul> <p><strong>qualifications:</strong></p> <ul> <li>ba/bs in mis, accounting, economics, computer science or similar technical field.</li> <li>minimum 5 years of experience in erp-related functional modules (e.g. netsuite, peoplesoft, oracle, etc.).</li> <li>minimum 3 years of experience with microsoft sql server (including sql programming, ssis and ssrs).</li> <li>minimum 1 years of programming experience (c#, java, etc).</li> <li>demonstrated accounting knowledge.</li> <li>demonstrated proficiency in configuration and functional setup for erp systems.</li> <li>strong initiative, engagement and a commitment to quality and customer service.</li> <li>demonstrated domain knowledge of enterprise-wide erp-related business and technical processes (enterprise functions include sales, finance, hr, operations, and supply chain).</li> <li>ability to generate business unit and enterprise wide reports using reporting technologies (e.g. tableau, crystal reports).</li> <li>proficient at eliciting erp functional and integration requirements.</li> <li>familiarity with itil practices including change control.</li> <li>ability to manage and prioritize multiple projects simultaneously.</li> <li>appropriately manage customer expectations regarding scope, schedule, and budgetary parameters.</li> <li>excellent verbal and written communication skills.</li> <li>excellent analytical and problem solving skills.</li> <li>ability to adapt quickly to new technologies and changing business requirements.</li> </ul> <p> </p>
Boston
Senior Digital Marketing Specialist
<p><strong>summary:</strong></p> <p>as a member of the marketing operations team, you will play a mission-critical, hands-on role in developing email and landing page assets for digital marketing campaigns that align with market/product strategy and corporate branding. in collaboration with in-house designers, you’ll create templates that incorporate best practices and streamline campaign execution. you’ll also be responsible for testing, tracking, and analysis of campaign performance to ensure continuous improvement in prospect/customer engagement.</p> <p> </p> <p><strong>responsibilities:</strong></p> <ul> <li>create email and landing page assets and templates to support inbound and outbound marketing campaigns, combining html and css coding with use of wysiwg tools to delivery necessary functionality, ensure accurate tracking, and streamline development.</li> <li>work with marketing team and business stakeholders to ensure that target assets align with campaign objectives, communications guidelines, and corporate branding.</li> <li>monitor key email and landing page performance metrics, and develop methodology for testing/optimization based on subject line, copy, and creative. share results with marketing team, and leverage findings to improve future campaign performance.</li> <li>edit and optimize website content to support online campaigns and improve lead generation. work with marketing colleagues to maximize the impact of search engine optimization and calls-to-action in driving lead conversion.</li> <li>research and implement digital marketing best practices, staying abreast of relevant trends and new technologies. ensure compliance with evolving domestic and international spam legislation, privacy/opt-in requirements, email clients, and user-maintained subscription preferences.</li> <li>establish qa procedures and rigorously test assets prior to deployment, with particular attention to dynamic content, link tracking, and layout across relevant platforms (e.g. mobile).</li> <li>prioritize input and requests from multiple internal stakeholders.</li> </ul> <p> </p> <p><strong>requirements/qualifications:</strong></p> <ul> <li>bs/ba in marketing or related field; minimum 3 years of relevant marketing work experience in content development or campaign execution.</li> <li>intermediate html and css skills. experience coding, testing, and deploying campaigns using eloqua, exacttarget, hubspot or similar tools.</li> <li>constant attention to good user experience, with a critical eye toward email/web-based writing and design.</li> <li>solid understanding of email and landing page performance metrics, with demonstrated rigor for testing and continuous improvement.</li> <li>excellent operational consistency and attention to detail; ability to initiate and lead projects and manage multiple priorities within a fast-paced organization</li> <li>ability to work independently yet be an effective member of the marketing team.</li> </ul>
Market OperationsUS - Boston, MA
Senior Financial Analyst
<p>enernoc, inc., an enel group company and a leading provider of energy intelligence solutions, is recruiting a senior financial analyst. the position is available in enernoc’s boston office.  as part of the corporate financial planning &amp; analysis (fp&amp;a) group, you will help drive enernoc’s planning, budgeting, management reporting, and financial analysis functions.  this is a great opportunity to capitalize on your financial modeling and effective communication skills to drive growth and influence decisions.</p> <p>as senior financial analyst, reporting to the director of corporate fp&amp;a, your primarily objectives will be to support our energy as a service business, maintain global operating expense forecasts, and contribute to capital investment analysis. your demonstrated ability to cultivate relationships with business leaders and effectively distill complex data into clear, actionable information will be essential to informing critical resource and capital investment, strategy decisions, and process enhancement initiatives.</p> <p><strong>core responsibilities:</strong></p> <ul> <li>collaborate with business specialists to forecast and report on revenues and costs for our global energy as a service business and on operating expenses for our shared general and administrative services</li> <li>support the monthly, quarterly, and annual financial and operational reporting processes and work to improve usefulness of data and efficiency of distribution</li> <li>partner with accounting team and procurement manager to train budget managers and purchasers in procurement best practices in accordance with our system and budgets</li> <li>contribute to analysis and evaluation of capital intensive projects and prepare proposals to investment committee</li> <li>drive the annual budgeting and long range financial planning processes for the functional budgets and products under your purview</li> <li>maintain updated forecast of personnel and personnel expenses across the organization, partnering with hr on efficient reporting and coordination</li> <li>support ad-hoc analysis projects, development projects and on-going maintenance of financial forecasting and planning system</li> </ul> <p><strong>required qualifications/skills/education:</strong></p> <ul> <li>ba/bs, preferably with a degree in finance, economics, statistics, computer science, or other analytic field</li> <li>4+ years of professional experience in an analytical role</li> <li>high level of proficiency with microsoft excel and financial modeling</li> <li>outstanding analytical and problem solving skills</li> <li>initiative, resourcefulness and the ability to work with changing priorities</li> <li>self-motivated so as to keep up with a fast-paced environment</li> <li>superb oral and written communications skills; ability to distill complex concepts into clear, concise communications – specifically through microsoft power point</li> <li>strong understanding of accounting</li> </ul>
FinanceUS - Boston, MA
Senior Manager Field Marketing
<p>enernoc has an immediate need for a senior manager of flexibility solutions field marketing to join our world-class marketing organization. the senior field marketing manager drives market penetration and sales growth across our demand response and der/storage business footprint by designing go-to-market strategies, assessing competitive landscapes and market positions, and working closely with enernoc sales leaders on other strategic priorities. the ideal candidate will possess creativity and excellent research, writing, and analytical skills.</p> <p><strong>key responsibilities:</strong></p> <ul> <li>managing a small flexibility solutions field &amp; customer marketing team; coaching and leading the team to achieve annual goals, consistent with high employee engagement</li> <li>setting a clear strategic planning process to align sales, marketing and communications; conducting team meetings and performance reviews for all team members; recruiting and building the team for world class results</li> <li>designing regionally-tailored strategic marketing initiatives to inform lead acquisition strategies and promote profitable growth; identifying core strategic imperatives, to inform the design, development and execution of campaigns using various marketing mechanisms (webinars, emails, events, etc..) to achieve regional sales and marketing goals</li> <li>evangelizing new ideas and approaches within the broader organization, particularly to the executive suite and across the go-to-market teams</li> <li>developing insightful analyses into market trends and identifying opportunities for enernoc</li> <li>building strong relationships within the marketing organization, as well as across regional sales and operations teams; identifying and capitalizing on growth opportunities by working closely with the rsms/rds to accelerate adoption of enernoc products and services</li> <li>developing customer and prospect knowledge through analyses of market, competitive, and industry developments</li> <li>acting as a knowledgeable and vocal enernoc champion for customer needs</li> <li>identifying and improving process weaknesses and creating tools to enhance team productivity</li> <li>tracking marketing progress against goals, identifying issues, and recommending and executing on solutions for improvement</li> <li>performing other duties as required</li> </ul> <p> <strong>required qualifications:</strong></p> <ul> <li>minimum of b.a. or b.s. degree required; mba desired</li> <li>a minimum of 7 years work experience in b2b marketing, management consulting, or a similar role</li> <li>demonstrated success in team-building and coaching</li> </ul> <p> <strong>desired qualifications:</strong></p> <ul> <li>creativity and desire to find and create attractive business opportunities</li> <li>confidence, initiative, and good listening skills</li> <li>ability to rely on experience and judgment to plan and accomplish goals</li> <li>high standards for producing quality work</li> <li>comfort in interfacing with senior level leadership and communicating and defending positions across company functional groups</li> <li>facility in using salesforce.com and microsoft excel to conduct analyses and track progress</li> <li>flexibility in being able to respond to changing needs and opportunities</li> <li>ability to establish credibility with customers, market influencers, upper management, and salespeople</li> <li>ability to work well on a team in a rapidly growing business</li> <li>comfort in performing and prioritizing a variety of tasks – research, sales and marketing, and analytical skills will be used and developed</li> <li>a proactive and energetic attitude</li> <li>ability to understand and explain sophisticated concepts and technologies clearly and concisely</li> <li>desire to create change in the world while having fun doing it</li> </ul>
MarketingUS - Boston, MA
Senior Revenue Accountant - Demand Response
<p>enernoc, a leading provider of energy intelligence software (eis), has an immediate need for a revenue accountant to join our world-class finance organization.  the senior revenue accountant will serve as one of the resident finance team experts on our demand response product. as a boston-based revenue accountant, your first mission will be to develop an understanding of enernoc’s internal finance and accounting systems and various revenue streams. this role is vital to ensuring that monthly financial closes are completed timely in order to provide accurate financial information to key decision makers throughout the business. communication and cross-departmental cohesion are vital in this position, and you will enjoy the ability to work with a variety of teams to discuss the inputs and outputs of your work. candidates with a highly detailed and investigative mindset who enjoy transaction-intensive data analysis will thrive in this role, and find their efforts rewarded with the excitement that comes from both making a difference and having an immediate impact on our business.<br>  <br> <strong>key responsibilities:</strong></p> <ul> <li>assisting in the monthly financial close as it relates to revenue &amp; cors for our demand response product in a deadline oriented environment</li> <li>ensuring the timely preparation of journal entries, supporting schedules, and reconciliations for revenue &amp; cors</li> <li>driving the monthly invoicing and collection process for our utility customers</li> <li>contributing to forecasting process and actual to forecast variance analysis for revenue, cors, and gross margin</li> <li>coordinating directly with external auditors during the quarterly and annual audit</li> <li>implementing revenue recognition guidance as it applies to our contracts, performing accounting research as necessary. focus on reviewing any non-standard agreements</li> <li>coordinating with the energy markets team to ensure the accuracy of financial data in salesforce (customer relationship management tool) and oracle utilities (utility data and billing software) </li> <li>identifying, recommending, and implementing improved accounting and reporting processes, as it relates to revenue &amp; cors. focus on documenting and applying consistent policies and assisting with the implementation of new financial systems</li> <li>capturing best practices and lessons learned following each quarterly close cycle to feed continuous improvements in process, tools, communication and training</li> <li>compiling and interpreting financial data related to demand response operations to assist management in making strategic decisions</li> <li>performing other duties as required</li> </ul> <p><br> <strong>required qualifications:</strong></p> <p> </p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required in accounting or related field</li> <li>2-4 years of experience in accounting, finance, or related field</li> <li>experience with us gaap revenue recognition guidance</li> <li>understanding of financial accounting systems</li> <li>highly organized and detail oriented</li> <li>exemplary oral and written communication skills</li> <li>proficient user of microsoft excel</li> <li>excellent time management and prioritization skills</li> <li>self-motivation and the ability to work in a fast paced, forward moving environment</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>“big four” or accounting experience at a larger sized firm</li> <li>experience in both the public and private sectors</li> <li>experience with ifrs</li> <li>cpa a plus, but not required</li> </ul>
FinanceUS - Boston, MA
Senior Sales Operations and Proposals Specialist
<p>enernoc, an enel group a leading provider energy management and efficiency solutions, has an immediate need for a sr. sales operations and proposals specialist within enernoc’s energy procurement business unit. in this role, you will be responsible for contributing to sales operations, largely supporting the advisory services team. in addition, understanding and supporting sales goals, vetting, pursuing and project managing strategic proposals and deals, building and refining processes to ensure wins of high value deals and surfacing insights to the sales and marketing organization to drive further productivity.</p> <p>key responsibilities:</p> <ul> <li>support sales growth, with a focus on larger, strategic deals through request for proposal (rfp) support. this includes project management of the overall response, coordination with internal stakeholders to ensure all requirements are met, and organization and writing of new content when necessary.</li> <li>develop tools, processes and supporting documents to strengthen the existing process and produce high-quality, winning proposals and rfps.</li> <li>convey in proposal a deep understanding of products and pricing for primary products and services, as well as capabilities of internal teams. an ability to wear a sales engineer hat as well as a project manager hat is very important.</li> <li>proactively engage in opportunities where rfps may be coming, and become knowledgeable of customer best practices. this includes evaluating individual wins/losses and using data to holistically analyze improvements/opportunities.</li> <li>participate in other key sales operations support work including triaging of sales support requests, providing specialized contracting or operational support to the advisory team, and supporting project-based work as the need arises.</li> </ul> <p>desired qualifications:</p> <ul> <li>previous experience with the rfp process for commercial and industrial customers.</li> <li>very strong organizational and project management skills</li> <li>very strong interpersonal skills.</li> <li>strong word and excel skills, particularly with formatting and a detail-oriented eye.</li> <li>ability to work under tight deadlines with invested colleagues from across functions and big deals on the line. a tough but positive attitude.</li> <li>desire to be customer facing.</li> <li>ability to work independently and be self-directed enough to identify and develop a path to achieving success.</li> <li>high level of engagement and enthusiasm for the energy industry.</li> </ul>
Sales OperationsUS - Boston, MA
Senior Sales Operations Associate
<p>enernoc’s vision is to change the way the world uses energy.</p> <p>operating in many markets around the world, we unlock the full value of energy management for industrial, commercial, institutional as well as grid operators and utilities by providing demand response (a reduction of real-time demand for electricity during critical times) and energy intelligence software and services.</p> <p>we have an immediate need for a senior sales operations associate to join our world-class sales organization.  the primary mission of the sales operations team is to provide direct support to the sales reps and sales leaders who drive revenue for the company. to do so, sales ops associates will assist our outside sales business development managers with proposal and contract generation, lead systems projects to facilitate sales productivity, and work with sales leaders to track sales goals to plan.  after a ramp up period during which you will learn about our business and process, you will play an integral role in building our presence in poland and supporting our teams in the uk and ireland.</p> <p>your key responsibilities will include:</p> <ul> <li>serving as sales ops lead on system and process improvement projects with significant involvement in requirements gathering, design, testing &amp; launch of enhancements</li> <li>using quantitative and qualitative analysis to turn raw data into actionable insights, recommendations, dashboards, and reports for the larger sales and operations teams.</li> <li>assisting the outside sales business development managers (bdm) with proposal and contract generation</li> <li>acting as a liaison between sales and legal regarding contracting issues</li> <li>coordinating the flow of data and documentation among internal teams</li> <li>compiling leading and lagging indicator forecasts and delivering consolidated reports to regional directors (rd), regional sales managers (rsm), and sales operations</li> <li>utilizing enernoc’s crm system to track sales activity and building/managing reports and dashboards to analyze and forecast sales performance and support decision-making (ms excel, salesforce.com).</li> </ul> <p>as we evaluate candidates, we’re looking for:</p> <ul> <li>minimum of 5 years’ experience in sales operations, consulting, finance, corporate strategy. analytical experience is a must.</li> <li>a proactive, energetic, and customer-centric attitude and ability to quickly forge productive and collegial relationships at all levels of the organization</li> <li>highly productive and efficient and ability to multi-task across a broad set of deadline-oriented tasks and with minimal supervision</li> <li>strong quantitative aptitude, attention to detail, and verbal and written communication skills</li> <li>proficiency in productivity tools, specifically ms office</li> <li>prior experience with crm (e.g. salesforce), and ability to build reports and dashboards.</li> <li>ability to manage confidential business and personnel information with a high degree of discretion</li> <li>english language proficiency required; additional polish fluency highly preferred.</li> </ul> <p>the successful candidate will be a confident and professional self-starter, a good listener, and able to work well within a team of sales managers in a rapidly growing business.</p> <p>if you’re excited by the opportunity, and you believe you’re well suited to the role, we welcome your application!</p> <p> </p> <p><strong>about enernoc, an enel group company:</strong></p> <p>enernoc is a leading provider of demand response and energy intelligence software and related solutions. enernoc unlocks the full value of energy management for utility and commercial, institutional, and industrial (c&amp;i) customers by delivering a comprehensive capability in demand-side management solutions.  enernoc serves tens of thousands of commercial, institutional, and industrial customers worldwide, managing multiple gigawatts (gw) of demand response portfolios across varying market types and maturities, with our   network operations center (noc) offering 24x7x365 customer support. for more information, visit <a href="http://www.enernoc.com/">www.enernoc.com</a></p>
Marketing & Sales ManagementIE - Dublin
Strategic Procurement Specialist
<table width="100%"> <tbody> <tr> <td> <p><strong>description</strong></p> </td> </tr> <tr> <td> <p>enernoc, an enel group company, the global leader in energy flexibility and advisory solutions is looking for a strategic procurement specialist. this is a boston based role and is an exciting opportunity for a candidate that enjoys working with global teams and consistently provides a high level of internal customer service.  reporting to the head of procurement - north america, you should be passionate about participating in initiatives that will have significant and lasting impact on our global organization.  you should have superior critical thinking and analytical skills, be action oriented, and have the ability to participate in strategic projects while maintaining day-to-day tactical responsibilities.</p> <p> </p> <p><strong>key responsibilities:</strong></p> <p>• create detailed total cost of ownership (tco) models<br> • manage vendor relationships across diverse commodity areas including, but not limited to: internal use software, batteries for large-scale energy storage solutions, it hardware<br> • assist in the development of process documentation, policies, procedures and templates</p> <p>• synthesize disparate data sets of information into actionable plans</p> <p>• assist internal customers with rfi, rfp, rfq development, distribution, evaluation</p> <p>• interface with internal subject matter experts (sme’s) from accounting to operations to collaborate on solutions to business challenges</p> <p>• assist with the negotiation of contract terms and conditions between internal customers, our legal department, and suppliers</p> <p>• assist with the creation, testing, deployment and operation of a contract management database with our legal department team members</p> <p>• drive cost reduction/value creation opportunities across the organization</p> <p>• provide general tactical support for the procurement department and complete miscellaneous projects as necessary</p> <p>• assist in the development and monitoring of our on-going procurement support plan</p> <p><strong>required qualifications:</strong></p> <p>• bachelor degree in: business management, finance, supply chain, logistics, philosophy or mathematics</p> <p>• 6-8 years of related procurement experience</p> <p>• experience procuring diverse commodities/services on a regional/global basis<br> • functional knowledge of standard business practices in the procurement space<br> • ability to prioritize and complete tasks in a matrix, dynamic and sometimes evolving environment<br> • must possess excellent written and verbal communication skills</p> <p>• fluency in writing and speaking english.  italian or spanish language skills helpful, but not required<br> • intermediate to advanced experience with the microsoft office suite of programs (or software substantially similar)<br> • able to ensure project deliverables are met, despite changing deadlines or priorities<br> • able to work in a local or global virtual team setting</p> <p> </p> </td> </tr> </tbody> </table>
US - Boston, MA
Utility Operations Associate
<p>enernoc has an immediate need for a utility operations associate whose primary responsibility is to work with utility partners to order meter upgrades, and energy data, to support enernoc’s software and services. </p> <p><strong>key responsibilities:</strong></p> <p><em>provide exceptional service to our utility partners, commercial clients, and internal customers:</em></p> <ul> <li>work with utility contacts by email and phone to order meter upgrades and energy data</li> <li>work with internal stakeholders to prioritize and complete utility orders</li> <li>communicate timelines and statuses for open orders to internal stakeholders (aka “customers”)</li> <li>work with commercial customers as needed to collect billing information and forms as needed to fulfill orders</li> <li>develop and maintain strong relationships with internal stakeholders and utility contacts</li> <li>execute all work in accordance with our service level agreements</li> <li>work closely with the team members and managers to help prioritize and deliver continuous process improvements</li> </ul> <p><strong>required qualifications</strong>:</p> <ul> <li>positive, solutions-orientated attitude</li> <li>excellent customer service skills, including responsiveness in follow-up to communications with internal and external stakeholders</li> <li>great attention to detail and ability to follow through on assigned tasks</li> <li>outstanding written and verbal communication skills</li> <li>ability to manage high-throughput transactional activity calmly and effectively</li> <li>ability to meet time-sensitive deadlines and work in a fast paced environment</li> <li>proficiency with microsoft office, particularly excel</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>1-5 years of experience in customer service or working with utilities</li> <li>ba/bs degree</li> <li>experience driving process improvement and developing performances metrics</li> <li>knowledge of statistics, programming, or other analytical discipline</li> <li>interest in the energy space and working with utilities</li> <li>self-starter with ability to identify important tasks and develop processes for completion</li> </ul>
Hardware OperationsUS - Boston, MA

How We Work

From community service days to scooters used to zip around the office, we have a passion for collaboration, challenges, and having fun.

 

Make an immediate impact

Be a part of a team building technology that’s unlike anything else on the market. We’re leveraging the largest energy database on earth to build industry-defining software and we're always looking for new talent.

Grow with us

At EnerNOC, we believe that learning never ends. We also give you the power to control your own career. From informal “lunch and learns” to formal team trainings, professional development is baked into how we work.

Collaborate globally

With a team of 1,000+ spanning five continents, you’ll connect with team members in our offices around the world on a regular basis. If you’re looking to work abroad, we have both short and long-term assignments in places like Australia, Ireland, Korea, and England.

Experience great perks

Take a break from your ergonomically designed workspace with a standing desk to play foosball, ping pong, or even head out on the water with one of our paddle boards or kayaks. Grab a free snack or cup of coffee any time of the day to reenergize.

“EnerNOC is full of incredibly bright, driven employees who are passionate about their work. Our mission to change the way the world uses energy, backed by our disruptive technology and passionate employees, makes EnerNOC a great place to work. The combination of work-life balance, excellent benefits, a team-oriented environment, and a mission-driven culture drives EnerNOC to the top of my list of best places I've worked at.”

SOURCING SPECIALIST

“I care where I work and who I work with because this is where I spend most of my time. I choose to work at EnerNOC because of the people, culture and company. There are many places to work in Boston and a lot of them have cool offices, free food, etc., but not all of them believe in trying to make the world a better place. Do good, feel good. Now that's a motto!”

SOFTWARE ENGINEER

“The company has a harmonic mix of both tenured and young people, all are extremely smart, good, and motivated. People are genuinely interested in the space, learning, and growing as much as they can. A very teamwork and collaboration focused environment which produces the best results and smartest employees.”

PRODUCT MANAGER

“As an intern here at EnerNOC, I feel like a valued member of the team and that my opinion matters. It’s great to work for a company where everyone is passionate about what they do and there is a truly collaborative environment.”

INTERN