Jobs

Who We Are

 

We are passionate, motivated big thinkers who are unified by our mission to change the way the world uses energy. We thrive on solving big problems for our customers and are fueled by our innovation and determination. We live our mission and never forget that our people are the most important ingredient to our ultimate success. We seek people with strong character, who are smart, driven, positive, and want to change the world with us.

Whether you’re part of our in-house Data Science team, Engineering lab, or Sales organization, you’ll be tackling new challenges every day. We need innovators like you to push the limits, find creative solutions, and motivate everyone around you.

 

Job Opportunities

JobDepartmentOffice
Account Manager
<p>enernoc’s account management role is responsible for maximizing the customer lifetime across a diverse portfolio of north america’s largest energy users, and ultimately protecting millions in margin for the company. the account manager is not only tasked with ensuring customer satisfaction and retention, but also serves as an internal voice for the customer while working cross-functionally within the company to solve tough challenges. the account manager role should be able to speak intelligently to industry terminology and market dynamics so we can continue to establish ourselves as the customer’s trusted energy advisor. successful interactions between the account management team and its customers increases engagement and often lead to expansion opportunities within enernoc’s suite of energy intelligence solutions. this role is fast-paced, collaborative, and dynamic, and ideal candidates should be ready to take on any challenge presented by the ever-changing energy marketplace. the diligent and hardworking efforts of the account management team are largely responsible for establishing enernoc as the largest and most successful demand response provider in the world, and we are looking for a candidate that is actively supportive of the company vision to change the way the world uses energy. </p> <p><strong>key responsibilities:</strong></p> <ul> <li>manage the renewal process for assigned portfolio of accounts. facilitate contract changes as required during the contract term.</li> <li>leverage predictive renewal analytics to identify high risk customers and implement “success plays” to ensure high retention rates.</li> <li>engage existing enernoc customers by phone &amp; video conference and occasionally on-site.</li> <li>collaborate with other departments to resolve customer escalations.</li> <li>effectively solve ad-hoc customer issues as needed.</li> <li>partner with enernoc sales personnel to expand customer relationships.</li> <li>stay current &amp; educate customers on enernoc products, competitive landscape, energy market trends &amp; regulatory changes.</li> <li>adopt &amp; contribute to account management best practices.</li> </ul> <p><strong>core skills &amp; talents:</strong></p> <ul> <li>passion for serving customers and solving problems.</li> <li>ability to establish credibility with key customer decision makers &amp; influencers.</li> <li>strong communicator with exceptional listening skills.</li> <li>capability to recognize &amp; maximize new business opportunities.</li> <li>comfort with negotiation.</li> <li>well organized; manage multiple accounts &amp; assignments simultaneously.</li> <li>a drive to exceed goals that is internal, constant &amp; self-imposed.</li> <li>a need to assume responsibility for work.</li> <li>an impatience to move others to action.</li> </ul> <p><strong>required qualifications/education:</strong></p> <ul> <li>b.s. or b.a. in business management, finance, communications, economics, energy/environmental sciences, or equivalent.</li> <li>minimum 3 years professional experience.</li> <li>2+ years in customer facing role required (ex: account management and/or sales).</li> <li>proven results in current role.</li> <li>prior energy industry experience preferred.</li> <li>experience with salesforce and excel preferred.</li> </ul> <p><strong>expected outcomes:</strong></p> <ul> <li>high retention rate across portfolio of accounts while preserving deal margin.</li> <li>minimize customer cancellation rates before the end of their contract term.</li> <li>high net promoter scores (nps) from our top tier accounts.</li> <li>continued follow on purchases from existing customers across enernoc offerings.</li> <li>on-going contributions to the enhancement of the team’s customer retention capabilities</li> </ul>
Account Management Boston, MA
Associate Real Time Operator
<p>at enernoc dublin we have spent the last year building the world’s largest virtual power station managing 6.5gw of demand response globally in our 24/7/365 network operations centre. we are looking for a shift worker to cover our active demand response programs.</p> <p>your core job will be to execute, infrequent, high stress, business critical – time critical situations calmly and effectively. the associate rto will develop and improve operational protocol for multiple program execution. they will become an expert in executing dispatches by the grid and will develop a deep understanding of the issues surrounding grid constraints, load curtailment and emergency backup generation. this is a great opportunity for someone interested in the energy industry and clean tech.</p> <p> </p> <p>responsibilities</p> <ul> <li>execute demand response dispatches.</li> <li>monitor market conditions and prices.</li> <li>maintain pool integrity by adjusting bids, availability to reflect current situation.</li> <li>training. following training schedule, self-training and training colleagues.</li> <li>manage process documentation, shift logs and communications with customers and tso’s.</li> <li>support management in the cross functional implementations of new programs.</li> <li>analyse and report on customer and system data.</li> </ul> <p> </p> <p>requirements</p> <ul> <li>understanding that you will be doing shift work.</li> <li>strong computer skills. your dispatches could be on multiple platforms with source information in multiple systems.</li> <li>healthy and dependable – completion of a physical will be required for this role (hsa requirement to allow for out of hours working)</li> <li>ambitious and willing to learn quickly.</li> <li>highly motivated and independent individual that can fully understand their environment and make decisions independently.</li> <li>degree qualified.</li> <li>experience working in a professional environment for a minimum of 3 years. </li> </ul>
OperationsIE - Dublin
Business Development Associate
<table> <tbody> <tr> <td class="nowrapformlabel width160 top"> </td> <td class="formfieldnormal top"> <p>enernoc, a leading provider of demand response and energy efficiency solutions, has an immediate need for a business development associate to join our world class commercial and industrial sales organization in our boston, ma office. the business development associate will be responsible for developing new prospects to increase revenue according to enernoc’s annual prospecting, customer meeting, and proposal goals. this is a stellar opportunity to work with a team of incredibly bright and motivated sales professionals within a growing and exciting industry. this individual’s eagerness to bring his or her top notch sales skills to a domain that “makes a difference” will be rewarded with the ability to offer meaningful solutions to customers and strong commission potential. the enernoc team truly works together to combat the energy crisis using innovation, technology, and our passion to drive change, and the business development associate role combines business development and world class technology to directly impact the way organizations manage their energy.</p> <p><br> <strong>key responsibilities</strong></p> <p>• calling prospects to identify, qualify and close new business</p> <p>• following up on meetings with prospects identified and seeing them through the sales cycle by scheduling additional meetings</p> <p>• providing stakeholders with appropriate marketing literature</p> <p>• scheduling technical site visits</p> <p><br> <strong>required qualifications</strong></p> <p>• minimum of b.a. or b.s. undergraduate degree required</p> <p>• previous sales experience calling prospects</p> <p>• proven success presenting a value proposition</p> <p>• strong verbal and written communication skills</p> <p>• a strong technical aptitude</p> <p>• a sense of initiative and strong motivation</p> <p> </p> <p><strong>desired qualifications</strong></p> <p>• familiarity with salesforce.com, or a similar crm</p> <p>• prior experience within or passion for the clean tech sector</p> <p><br> </p> </td> </tr> </tbody> </table>
Enterprise SalesBoston, MA
Business Development Manager
<p>enernoc’s business development manager will generate procurement revenue for the company by developing new business opportunities, while simultaneously retaining &amp; renewing a portfolio of enernoc’s commercial and industrial energy procurement customers.</p> <p><br>enernoc’s business development manager is responsible for prospecting for customers, developing new relationships, and ultimately securing new procurement business. in addition, this individual will be responsible for proactively managing and expanding customer relationships to achieve aggressive new and renewal annual sales quotas. the business development manager will work in conjunction with enernoc’s procurement account managers to accomplish these tasks. the business development manager will oversee strategy development for pursuing new and renewal opportunities with individual accounts. the business development manager will also manage the relationship of existing customers at the strategic level, with support for day-to-day management of the account typically handled by the procurement account manager. the business development manager will advise customers on managing price risk through competitive energy supply purchasing and will serve as an internal voice for customers, while working cross-functionally with the procurement account manager and other stakeholders within enernoc to maintain high customer satisfaction. the business development manager will have detailed knowledge of industry concepts, market conditions &amp; retail energy supplier networks. successful interactions between the business development manager and customers can increase engagement &amp; often leads to procurement expansion opportunities or those within enernoc’s suite of energy intelligence solutions. this role is fast-paced, collaborative &amp; dynamic. ideal candidates will have in-depth knowledge of electricity and natural gas supply procurement, and will have a demonstrated track record of sales success to large commercial, institutional, and industrial customers. we are looking for sharp, hungry individuals who are committed to evangelizing the merits our award-winning procurement process under the banner of a successful and well respected organization. primary success metrics include new business development, customer retention, &amp; customer satisfaction.</p> <p>key responsibilities:</p> <ul> <li>prospecting and converting leads into profitable business relationships</li> <li>partnering with other members of the enernoc sales team to support and expand our relationship with existing customers</li> <li>building client base through cold calling and prospecting</li> <li>scheduling and attending on-site and web-based client meetings to communicate enernoc value proposition </li> <li>distilling complex energy information into basic business terms that enable decision making</li> <li>closing with customer execution of term supply agreements for natural gas &amp; electricity</li> <li>monitoring market and regulatory conditions for further buying opportunities</li> <li>communicating additional product offerings to current and prospective customers</li> <li>working with our procurement account management team to deliver world-class customer service</li> <li>using enernoc’s internal customer relations data base to document all sales &amp; retention activities</li> <li>tailoring daily activities to meet quarterly and annual goals</li> <li>collaborating with colleagues to “cross-sell” products to existing enernoc customers</li> <li>adhering to enernoc’s company code of conduct</li> </ul> <p><br>required qualifications:</p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>at least 5 years of outside sales experience</li> <li>at least 3 years of b2b experience selling natural gas / electric supply or consulting services</li> <li>experience in closing sales of energy solutions, energy hardware, energy software, or energy management services in the commercial, institutional, and/or industrial markets</li> <li>ability to develop strong customer relationships</li> <li>a proven track record of meeting and exceeding sales quotas</li> <li>ability to illustrate our value proposition to economic buyers at various levels of the prospect’s organization, as well as interacting with facilities managers and engineers</li> </ul>
Regional SalesHouston, TX
Business Development Manager
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has an immediate need for a business development manager to join our world class sales organization. we are looking for a sharp, motivated individual who is committed to driving change under the banner of a successful and well respected international company.</p> <p><br>the business development manager will join our regional sales team as a subject matter expert who will evangelize enernoc's demand response solutions and drive revenue for the company. working out of his/her home office and spending most of their time out in the field, the business development manager will enjoy autonomy as well as the support of a bright, dedicated, and team-oriented sales team.</p> <p><br>this role requires a confident and professional self-starter who is comfortable interfacing with senior level leadership, aggressive in finding and closing business, focused on meeting the customer’s needs, and able to work well within a team of sales managers in a rapidly growing business. proven success navigating complex sales and generating proposals to meet a customer’s unique energy management needs is critical.</p> <p><br>key responsibilities</p> <ul> <li>prospecting and converting leads into profitable business relationships</li> <li>analyzing energy and facility data to qualify prospective customers for lucrative demand side management programs </li> <li>working with enernoc’s portfolio of offerings to develop solutions that answer the customer’s business needs</li> <li>preparing and presenting financial and sales proposals and presentations offering energy strategies to current and prospective customers</li> <li>negotiating and closing contracts for energy management related services with commercial and industrial customers</li> </ul> <p>required qualifications</p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>at least 5 years of outside sales experience</li> <li>at least 3 years of b2b sales experience</li> <li>experience with closing sales of energy solutions, energy hardware, energy software, or energy management services in the commercial, institutional, and or industrial markets.</li> <li>ability to develop strong customer relationships</li> <li>a proven track record of meeting and exceeding sales quotas</li> <li>an inherent hunter mentality and lead generation expertise as well as the ability to quickly identify and qualify sales opportunities to build and maintain a pipeline for new business</li> <li>ability to illustrate roi to c level decision makers, as well as interacting with facilities managers and engineers</li> </ul> <p>desired qualifications</p> <ul> <li>an established network of target market contacts</li> <li>previous experience selling into large commercial or industrial businesses</li> <li>experience within the energy space, such as energy supply, procurement, energy software, electrical hardware, or billing and tariff analysis is preferred</li> </ul>
Regional SalesUS - Chicago, IL
Business Development Manager
<p><strong>business development manager – demand response and energy solutions</strong> </p> <p>are you looking for a chance to work in a fast-paced environment providing customers with innovative solutions? with enernoc, your unique talents and experience will help us deliver an unmatched experience to the customers we serve.  in return you’ll enjoy an inclusive and flexible working environment in a diverse team of exceptional people, while you’re growing your career here in australia. </p> <p>we have an immediate need for a business development manager to join our melbourne office.</p> <ul> <li>build the business with our new market entry</li> <li>reporting to the regional sales manager australia &amp; new zealand</li> <li>competitive package includes a base salary and a commission structure</li> <li>great team culture </li> </ul> <p>you’ll be meeting commercial, institutional, and industrial customers, educating and selling them on our demand response, energy procurement advisory services, and energy efficiency solutions. </p> <p>owning the sales process from lead generation through contract signing, requiring experience and excellence in all aspects of the sales cycle - you will be core to building our demand response portfolio in the national electricity market primarily. </p> <p>your key responsibilities will include: </p> <ul> <li>prospecting for sales opportunities and converting leads into profitable business relationships</li> <li>analysing customer energy and facility data to understand a company's energy management needs</li> <li>working with enernoc’s portfolio of products, to develop solutions that solve the customer's business problems</li> <li>preparing and presenting financial and sales proposals and presentations to current and prospective customers</li> <li>negotiating and closing contracts for demand response and other energy management services with customers</li> <li>advising enernoc’s marketing team on how to improve product offerings and go-to-market strategies </li> </ul> <p>as we evaluate candidates, we’re looking for: </p> <ul> <li>proven sales experience of technical solutions or services in the commercial, institutional, and/or industrial markets.</li> <li>a track record of developing strong customer relationships while meeting and exceeding sales quotas.</li> <li>a candidate bringing an established network of target market contacts to the company is a definite plus.</li> <li>preferred backgrounds include experience in the electricity industry, energy or engineering consultancy or process engineering.</li> <li>candidates with an engineering degree are preferred. sharp financial analysis skills are a requirement for this solution-oriented sale. </li> </ul> <p>the successful candidate will be a confident and professional self-starter, a good listener, comfortable interfacing with senior level leadership, aggressive in finding and closing business, focused on meeting the customer's needs, and able to work well within a project team environment in a rapidly growing business. </p> <p>if you’re excited by the opportunity, and you believe you’re well suited to the role, we welcome your application!</p> <p><strong>about enernoc:</strong></p> <p>enernoc’s vision is to change the way the world uses energy. </p> <p>nasdaq listed and operating in many electricity markets around the world, we unlock the full value of energy management for utility, commercial, institutional and industrial customers by providing demand response (a reduction of real-time demand for electricity during critical times), as well as energy procurement advisory (from technology based auction platforms through to risk management solutions) and energy efficiency services. for more information, visit www.enernoc.com.</p> <p><strong> </strong></p>
AU - Melbourne, VIC
Business Development Manager
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has an immediate need for a business development manager to join our world class commercial and industrial sales organization. the business development manager will join our california regional sales team as a subject matter expert who will evangelize enernoc's demandsmart product and drive revenue for the company. as enernoc continues to expand our suite of innovative energy service offerings, this individual will also have opportunities to cross-sell new products to an existing customer network. working out of his/her home office and spending most of their time out in the field, the business development manager will enjoy autonomy as well as the support of a bright, dedicated, and team-oriented sales team that has been driving revenue by leaps and bounds since inception. this role requires a confident and professional self starter, a good listener, someone who is comfortable interfacing with senior level leadership, aggressive in finding and closing business, focused on meeting the customer’s needs, and able to work well within a team of sales managers in a rapidly growing business. proven success navigating complex sales will be the key to consulting with our demand response customers and generating proposals to meet their unique energy management needs. we are looking for a sharp, hungry individual who is committed to driving environmental change under the banner of a successful and well respected organization.</p> <p><br> key responsibilities</p> <ul> <li>prospecting and converting leads into profitable business relationships</li> <li>analyzing customer energy and facility data to understand a company’s energy management needs</li> <li>working with enernoc’s portfolio of offerings to develop solutions that answer the customer’s business needs</li> <li>preparing and presenting financial and sales proposals and presentations offering energy procurement, management solutions, and energy strategies to current and prospective customers</li> <li>negotiating and closing contracts for energy management related services with direct customers</li> <li>advising enernoc’s marketing team on ways to continuously improve product offerings and go to market strategies</li> </ul> <p><br> required qualifications</p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>at least 5 years of outside sales experience</li> <li>at least 3 years of b2b sales experience</li> <li>experience with closing sales of energy solutions, energy hardware, energy software, or energy management services in the commercial, institutional, and or industrial markets</li> <li>ability to develop strong customer relationships</li> <li>a proven track record of meeting and exceeding sales quotas</li> <li>an inherent hunter mentality and lead generation expertise as well as the ability to quickly identify and qualify sales opportunities to build and maintain a pipeline for new business</li> <li>ability to illustrate roi to c level decision makers, as well as interacting with facilities managers and engineers</li> </ul> <p><br> desired qualifications</p> <ul> <li>experience in field sales for an energy supplier, an energy technology provider, an engineering consulting firm, or an unregulated division or subsidiary of a utility</li> <li>an established network of target market contacts</li> <li>previous experience selling into large commercial or industrial end users</li> <li>experience within the energy space, such as energy supply, procurement, energy software, electrical hardware, energy storage, solar, or billing and tariff analysis is preferred</li> </ul>
Enterprise SalesCalifornia
Business Development Manager - Energy Procurement
<p>enernoc’s business development manager will generate procurement revenue for the company by developing new business opportunities, while simultaneously retaining &amp; renewing a portfolio of enernoc’s commercial and industrial energy procurement customers.</p> <p><br>enernoc’s business development manager is responsible for prospecting for customers, developing new relationships, and ultimately securing new procurement business. in addition, this individual will be responsible for proactively managing and expanding customer relationships to achieve aggressive new and renewal annual sales quotas. the business development manager will work in conjunction with enernoc’s procurement account managers to accomplish these tasks. the business development manager will oversee strategy development for pursuing new and renewal opportunities with individual accounts. the business development manager will also manage the relationship of existing customers at the strategic level, with support for day-to-day management of the account typically handled by the procurement account manager. the business development manager will advise customers on managing price risk through competitive energy supply purchasing and will serve as an internal voice for customers, while working cross-functionally with the procurement account manager and other stakeholders within enernoc to maintain high customer satisfaction. the business development manager will have detailed knowledge of industry concepts, market conditions &amp; retail energy supplier networks. successful interactions between the business development manager and customers can increase engagement &amp; often leads to procurement expansion opportunities or those within enernoc’s suite of energy intelligence solutions. this role is fast-paced, collaborative &amp; dynamic. ideal candidates will have in-depth knowledge of electricity and natural gas supply procurement, and will have a demonstrated track record of sales success to large commercial, institutional, and industrial customers. we are looking for sharp, hungry individuals who are committed to evangelizing the merits our award-winning procurement process under the banner of a successful and well respected organization. primary success metrics include new business development, customer retention, &amp; customer satisfaction.</p> <p>key responsibilities:</p> <ul> <li>prospecting and converting leads into profitable business relationships</li> <li>partnering with other members of the enernoc sales team to support and expand our relationship with existing customers</li> <li>building client base through cold calling and prospecting</li> <li>scheduling and attending on-site and web-based client meetings to communicate enernoc value proposition </li> <li>distilling complex energy information into basic business terms that enable decision making</li> <li>closing with customer execution of term supply agreements for natural gas &amp; electricity</li> <li>monitoring market and regulatory conditions for further buying opportunities</li> <li>communicating additional product offerings to current and prospective customers</li> <li>working with our procurement account management team to deliver world-class customer service</li> <li>using enernoc’s internal customer relations data base to document all sales &amp; retention activities</li> <li>tailoring daily activities to meet quarterly and annual goals</li> <li>collaborating with colleagues to “cross-sell” products to existing enernoc customers</li> <li>adhering to enernoc’s company code of conduct</li> </ul> <p><br>required qualifications:</p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>at least 5 years of outside sales experience</li> <li>at least 3 years of b2b experience selling natural gas / electric supply or consulting services</li> <li>experience in closing sales of energy solutions, energy hardware, energy software, or energy management services in the commercial, institutional, and/or industrial markets</li> <li>ability to develop strong customer relationships</li> <li>a proven track record of meeting and exceeding sales quotas</li> <li>ability to illustrate our value proposition to economic buyers at various levels of the prospect’s organization, as well as interacting with facilities managers and engineers</li> </ul>
Regional SalesUS - Chicago, IL
Business Development Manager - Energy Procurement
<p>enernoc’s business development manager will generate procurement revenue for the company by developing new business opportunities, while simultaneously retaining &amp; renewing a portfolio of enernoc’s commercial and industrial energy procurement customers.</p> <p><br>enernoc’s business development manager is responsible for prospecting for customers, developing new relationships, and ultimately securing new procurement business. in addition, this individual will be responsible for proactively managing and expanding customer relationships to achieve aggressive new and renewal annual sales quotas. the business development manager will work in conjunction with enernoc’s procurement account managers to accomplish these tasks. the business development manager will oversee strategy development for pursuing new and renewal opportunities with individual accounts. the business development manager will also manage the relationship of existing customers at the strategic level, with support for day-to-day management of the account typically handled by the procurement account manager. the business development manager will advise customers on managing price risk through competitive energy supply purchasing and will serve as an internal voice for customers, while working cross-functionally with the procurement account manager and other stakeholders within enernoc to maintain high customer satisfaction. the business development manager will have detailed knowledge of industry concepts, market conditions &amp; retail energy supplier networks. successful interactions between the business development manager and customers can increase engagement &amp; often leads to procurement expansion opportunities or those within enernoc’s suite of energy intelligence solutions. this role is fast-paced, collaborative &amp; dynamic. ideal candidates will have in-depth knowledge of electricity and natural gas supply procurement, and will have a demonstrated track record of sales success to large commercial, institutional, and industrial customers. we are looking for sharp, hungry individuals who are committed to evangelizing the merits our award-winning procurement process under the banner of a successful and well respected organization. primary success metrics include new business development, customer retention, &amp; customer satisfaction.</p> <p>key responsibilities:</p> <ul> <li>prospecting and converting leads into profitable business relationships</li> <li>partnering with other members of the enernoc sales team to support and expand our relationship with existing customers</li> <li>building client base through cold calling and prospecting</li> <li>scheduling and attending on-site and web-based client meetings to communicate enernoc value proposition </li> <li>distilling complex energy information into basic business terms that enable decision making</li> <li>closing with customer execution of term supply agreements for natural gas &amp; electricity</li> <li>monitoring market and regulatory conditions for further buying opportunities</li> <li>communicating additional product offerings to current and prospective customers</li> <li>working with our procurement account management team to deliver world-class customer service</li> <li>using enernoc’s internal customer relations data base to document all sales &amp; retention activities</li> <li>tailoring daily activities to meet quarterly and annual goals</li> <li>collaborating with colleagues to “cross-sell” products to existing enernoc customers</li> <li>adhering to enernoc’s company code of conduct</li> </ul> <p><br>required qualifications:</p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>at least 5 years of outside sales experience</li> <li>at least 3 years of b2b experience selling natural gas / electric supply or consulting services</li> <li>experience in closing sales of energy solutions, energy hardware, energy software, or energy management services in the commercial, institutional, and/or industrial markets</li> <li>ability to develop strong customer relationships</li> <li>a proven track record of meeting and exceeding sales quotas</li> <li>ability to illustrate our value proposition to economic buyers at various levels of the prospect’s organization, as well as interacting with facilities managers and engineers</li> </ul>
Regional SalesBaltimore, MD
Customer Support Intern
<p>enernoc has an immediate need for a customer support intern to join our talented and energetic global support team. in this role, you are a key player in achieving the team’s mission to deliver easy, enjoyable, and effective customer experiences to our growing commercial and industrial customers. you are the internal voice of the customer, and will solve challenging customer issues in a dynamic, collaborative team environment.</p> <p>the ideal candidate has demonstrated interpersonal and communication skills, and is eager to learn about the energy and software industries. successful candidates are technically savvy and apply creative problem-solving to a variety of challenges. this role offers the opportunity to become learn about enernoc’s demand response programs and core operational processes, and develop business acumen.</p> <p><strong>about the job:<br></strong><br>• respond to and escalate inbound customer requests through standard phone and email channels<br>• navigate internal resources, systems, and policies to assist customers with software and demand response questions and issues<br>• provide customers with supporting information about demand response, energy reduction procedures, and payment information in real time<br>• establish productive, professional working relationships with internal departments<br>• identify and detect opportunities problem areas that impact the overall customer experience, and propose recommendations to fix them</p> <p><strong>about you:<br></strong><br>• eager to learn, including new technology and demand response/energy management<br>• strong verbal and written communication skills<br>• problem-solving and time-management skills<br>• able to work in a fast paced environment, both independently and as part of a team<br>• able to manage high-stress situations calmly and effectively</p> <p><strong>above and beyond:<br></strong><br>• currently pursuing a b.a. or b.s. undergraduate degree or equivalent experience<br>• prior experience in customer service<br>• prior experience within and/or passion for the clean tech sector<br>• experience with salesforce.com or crm systems</p>
Network Operations Boston, MA
Data Operations Associate
<p>enernoc, a leading provider of energy intelligence software (eis), has a need for a data operations associate to join our world-class global support organization. the mission of the data operations team is to provide support and expertise to strategically improve enernoc’s data health. the team is responsible for validating and monitoring customer’s data for all enernoc’s product offerings. for demand response, enernoc is compensated by utilities and in turn compensates our customers based on whether they curtail their energy use during a dispatch in line with their target curtailment. additional software offerings, such as persistent monitoring and alerting, help customers save money through insights into avoidable usage and peak demand charges. enernoc uses interval meter data to quantify performance and savings; it is a critical input to our software solutions.</p> <p>as a data operations associate, you will demonstrate curiosity, creativity, and initiative to help ensure enernoc has accurate data to onboard new customers, settle financial commitments, maintain data health, and provide insight for our software customers. you will become an expert in enernoc’s core support and operational processes and will develop a deep understanding of the issues surrounding accurate metering solutions, our underlying data model, and the tools and systems that collect and process this information. your core responsibilities will require you to find issues in these data and systems, escalate and mitigate them, and then work with the relevant teams to resolve underlying problems. in short, you must be able to both analyze data and communicate your findings to your colleagues.</p> <p><strong>responsibilities:</strong></p> <p>1. analyze and report business-critical data</p> <ul> <li>identify and correct data quality issues within our energy, customer, and financial platforms (enernoc application and crm tools) as instructed</li> <li>perform and present in-depth analysis of data quality issues and trends to peers for review</li> </ul> <p>2. apply problem solving skills to your findings</p> <ul> <li>work with team members to identify opportunities to mitigate risk and structurally address root causes of problems</li> <li>triage and escalate complex data quality issues to senior team members</li> </ul> <p>3. understand enernoc’s data model</p> <ul> <li>examples: financial obligations, load meters, data streams, generators, and their typical profiles</li> <li>learn how data is consumed by different teams at enernoc and collaborate to analyze the standards they must meet to ensure enernoc’s data are fit for their commercial purposes</li> </ul> <p>4. develop a technical understanding of tools and platforms</p> <ul> <li>assist your team with developing tools, processes, and reports that enable scalable and repeatable delivery of your analyses</li> </ul> <p>5. all other tasks and responsibilities as requested by management</p> <p><br>as an ideal data operations associate, you manage your work independently to address all requirements of the job while appropriately escalating to senior members of the team when the issues becomes complex or out of scope. you take an initiative to recommend improvements to existing processes and tools. you refine your practice of core team functions (analysis &amp; reporting, problem solving, data handling, and technical skills). in addition, you begin developing fundamental process and project management skills, as well as mentoring junior members of the team.</p> <p><strong>required qualifications/skills/education:</strong></p> <p>ba/bs, with a degree in a quantitative/analytical field (physics, chemistry, mathematics, computer science, operations research, engineering, statistics) or another field with demonstrated ability to work with and derive insights from large amounts of data<br>demonstrated ability to work independently and in a team-driven context<br>self motivation and the ability to work in a fast paced, forward moving environment<br>excellent computer skills, including mastery of microsoft office<br>demonstrated skills in statistics and data analysis, including a working knowledge of statistical tools (r, matlab, python, etc)<br>strong desire to learn new technologies<br>ability to introduce new concepts into an existing process<br>attention to detail and an inquisitive nature<br>excellent oral and written communications skills<br>excellent problem-solving and organizational skills<br>excellent time management skills and ability to balance conflicting priorities<br>ability to manage high stress situations calmly and effectively</p> <p><br><strong>desired qualifications/skills/education:</strong></p> <p>1-2 years of experience in energy management, data analytics, power generation or related technologies<br>prior experience with process improvement and controls<br>prior experience with project management<br>prior experience mentoring teammates and colleagues</p>
OperationsUS - Boston, MA
Enterprise Business Development Associate
<p> </p> <p>enernoc is seeking an ambitious and talented enterprise business development associate for our growing team. this role is responsible for introducing our enterprise account base, top 1000 accounts, to our software product suite. you will use a consultative approach to sell energy management software platform that integrates and simplifies the energy line item.</p> <p><strong>responsibilities:</strong></p> <ul> <li>maximize sales into an assigned territory, working with outside enterprise colleagues and sales management when appropriate</li> <li>prospect, articulate the product value proposition, and prepare appropriate documentation for early sales cycle meetings</li> <li>follow up on inquiries generated through web and marketing programs.</li> <li>when appropriate, work closely with enernoc’s partners in assigned territory in an effort to leverage selling efforts into the area</li> <li>keep daily record of calls and email communication in salesforce</li> <li>expand knowledge of industry as well as the competitive posture of the company</li> <li>prepare weekly/quarterly activity and pipeline development reports as requested</li> <li>expand customer base by identifying and selling into companies that are not current enernoc customers</li> </ul> <p><strong>qualifications:</strong></p> <ul> <li>able to provide high degree of enterprise selling acumen and account cultivation</li> <li>experience selling b2b and calling/communicating high in the organization</li> <li>strong interpersonal skills and ability to excel in a team oriented atmosphere</li> <li>strong written/verbal communications skills</li> <li>expertise with the use of sales information and databases (salesforce required;  preferred)</li> <li>minimum two years sales experience in a related enterprise software or energy services industry</li> <li>college graduate with ba or bs</li> </ul> <p><strong>cultural attributes:</strong></p> <ul> <li><strong>communicator</strong> : you possess strong communication skills and enjoy working with customers.</li> <li><strong>team-oriented:</strong><strong> </strong>you are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.</li> <li><strong>driven:</strong><strong> </strong>you are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.</li> <li><strong>entrepreneurial:</strong><strong> </strong>you thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.</li> <li><strong>passionate:</strong><strong> </strong>you must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.</li> <li><strong>self-motivated:</strong><strong> </strong>you can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.</li> <li><strong>constant improvement:</strong><strong> </strong>you seek to learn the new technologies in our industry. you spend the time to self-educate and leverage the vast resources at enernoc and its partners. you are positively, engaged in supporting the changes at enernoc.</li> </ul>
Inside SalesUS - Boston, MA
Finance Intern
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has a need for a part-time finance intern to join our world-class finance organization. as the finance intern you will report to the assistant controller. the ideal candidate will be available to work throughout the summer (may - august).</p> <p><strong>about the job:</strong></p> <ul> <li>play a key supporting role for month-end close process in a deadline oriented environment</li> <li>assist in identifying &amp; implementing accounting policy &amp; procedure refinements</li> <li>analyzing and explaining period vs. period and actual vs. budget variances </li> <li>produce work papers and schedules in a logical format that are easy to review and tie out</li> <li>assist in the timely preparation of journal entries &amp; supporting schedules</li> <li>monthly, quarterly and annual closing of the financial books within strict deadlines</li> <li>assisting in the timely preparation of auditing schedules and related support</li> <li>assisting in the preparation of aspects of the annual budget and quarterly forecasts</li> <li>assisting in the preparation of aspects of monthly, quarterly, and year-end financial statements.</li> <li>compiling and interpreting financial operational finance data to aid in strategic decision making</li> <li>assisting in special projects, including gaap/tax research </li> <li>performing other accounting duties as required</li> </ul> <p><br><strong>about you:</strong></p> <ul> <li>bs business administration with a concentration in finance &amp;/or accountancy (3rd or 4th year) or mba/mst/msa candidate</li> <li>must be available during fall and spring semesters</li> <li>detail oriented with a high level of accuracy &amp; consistency in both preparing and reviewing work.</li> <li>team player with effective written and verbal communication skills</li> <li>positive, professional demeanor; self-motivated </li> </ul> <p><strong>above and beyond:</strong></p> <ul> <li>prior experience in a corporate finance setting a plus</li> <li>passion for the energy industry and energy conservation</li> <li>strong self-motivation with the ability to work in a fast-paced, forward-moving environment</li> <li>strong customer relations skills</li> </ul>
FinanceUS - Boston, MA
Human Resources Intern
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has a need for a human resources intern to join our world-class organization during the summer of 2017.  the human resources intern will play an integral role in the day-to-day operations of the company's human resources department.</p> <p><strong>key responsibilities:</strong> </p> <ul> <li>assisting the recruitment team with candidate communication and interview coordination</li> <li>coordinating and tracking mandatory background and reference checks for new hires</li> <li>processing invoices, including requests for candidate reimbursement</li> <li>providing onboarding support for new hires as necessary</li> <li>drafting new hire, promotion and transfer offer letters</li> <li>managing confidential hr personnel files and i-9 forms</li> <li>assisting with new hire orientation</li> <li>entering and tracking hr data as necessary</li> <li>performing general administrative responsibilities in support of the hr team</li> <li>planning activities for the summer internship program</li> <li>assisting the hr business partner team with ad hoc projects and tasks</li> <li>performing other duties as required</li> </ul> <p> <strong>the ideal candidate will:</strong></p> <ul> <li>be pursuing their bachelor's degree or have recently completed it</li> <li>have a strong command of microsoft office applications, including outlook and excel</li> <li>balance a sense of urgency with innate resourcefulness when solving problems</li> <li>be a great team player in addition to working well independently</li> <li>have a positive, proactive, can-do attitude</li> <li>be highly organized and demonstrate strong attention to detail</li> <li>keep a strong internal and external customer focus</li> <li>be flexible and strategic in handling a broad set of priority issues</li> <li>demonstrate excellent time management and follow-through</li> <li>get excited to partner with and learn from a committed team that is passionate about making our energy industry more efficient, effective, and environmentally sustainable</li> </ul>
Human ResourcesUS - Boston, MA
IT Applications Intern
<p>enernoc, a leading provider of demand response and energy efficiency software and solutions, is looking for an <strong>it applications co-op</strong> to join our world-class it applications organization. this is a 6-month internship from july - december 2017. the intern’s chief responsibilities will be the ongoing support, maintenance, and enhancement of enernoc’s financial applications including netsuite, deltek and concur, as well as business process improvement and documentation.</p> <p> </p> <p><strong>key responsibilities:</strong></p> <ul> <li>serve as 1<sup>st</sup> tier support for application usage questions from office and remote employees</li> <li>create views, dashboards, and reports in any of the business applications</li> <li>ensure high degree of data quality in supported systems</li> <li>configure and document processes in any of the business applications</li> <li>conduct qa testing as needed</li> <li>lead end-user training when required.</li> </ul> <p> </p> <p><strong>required qualifications:</strong></p> <ul> <li>minimum 2 years of college completed in science, engineering, statistics, mathematics, or other related fields</li> <li>experience with microsoft office, including advanced excel (formulas, pivot tables, etc.)</li> <li>experience with programming language (c#, sql and/or java)</li> <li>understanding of database design</li> <li>ability to apply creativity and objectivity to design and implement solutions to real business problems</li> <li>strong self-motivation with the ability to work in a fast paced, forward moving environment</li> <li>outstanding written and verbal communication skills. must utilize these skills to communicate effectively across all groups in the organization</li> <li>strong customer service orientation.</li> <li>ability to work with business users and systems personnel in a team environment</li> <li>willingness and aptitude to learn new technologies</li> </ul> <p> </p> <p><strong>desired qualifications:</strong></p> <ul> <li>prior experience within and/or passion for the clean tech sector</li> <li>experience with business applications (crm, erp and/or sharepoint)</li> <li>basic accounting knowledge</li> <li>experience with designing or improving business processes</li> <li>familiarity with itil practices including change control</li> </ul>
ITUS - Boston, MA
Manager of Regulatory Affairs
<p>for the regulatory affairs expert with effective influencing abilities, this is an opportunity to be on the cutting edge of exciting policy development within the energy industry. this role will be instrumental in enernoc’s continued success in the marketplace. you will truly put your stamp on a well-regarded company that is making great strides throughout the world in the energy industry. in this highly visible role, you will influence rto/iso and state regulatory processes toward policies favorable to sound market solutions with a focus on demand response and other clean energy solutions. enernoc has an entrepreneurial spirit combined with establish market experience and if you are a well-rounded individual who enjoys jumping in and doing whatever needs to be done, then this 'create, think and problem solve role' just may be for you!</p> <p><strong>key responsibilities:</strong></p> <ul> <li>coverage of pjm wholesale markets on behalf of demand response business interests of enernoc including coverage of and advocacy in wholesale market matters via the pjm stakeholder process, ferc and other related and appropriate venues</li> <li>coverage of state regulatory matters impacting enoc demand response and procurement businesses at the retail level and at the wholesale level</li> <li>advocacy for state programs aligned with our business model as well as lobbying for state support of our wholesale energy market interests</li> <li>employee will be responsible for internal coordination of regulatory matters with relevant business units, including ensuring awareness of important matters, developing and advocating positions on behalf of our business interests, and providing other needed support for regulatory matters impacting our book of business</li> <li>leverage ability to write, edit, research, review filings and briefings will be necessary as you will deliver effective messages to key legislative and regulatory staff.</li> <li>leverage both written and verbal presentation skills to represent enernoc and its positions on market matters in both informal venues and formal docketed proceedings.</li> <li>actively work inside rto/iso stakeholder processes and other appropriate regulatory and legislative and regulatory arenas to advocate for rule development for the enernoc markets and its commercial end-users</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>excellent communication and presentation skills</li> <li>ability to travel</li> <li>market and or regulatory experience preferred</li> <li>location – local to pjm facilities or in boston office dependent on candidate’s qualifications</li> <li>bachelor’s degree in a related field, advanced degree preferred</li> </ul>
Regulatory AffairsBaltimore, MD
Marketing Intern
<p><strong>demand response marketing intern </strong></p> <p>enernoc, a leading provider of demand response and energy intelligence software, has an immediate need for a marketing intern to join our demand response (dr) marketing team. the dr marketing intern will work closely with the marketing managers for north america and emea. this individual will be primarily responsible for updating and generating marketing content, supporting demand generation campaigns, and drafting customer communications. this position is structured as a paid summer internship for a recent college graduate with the potential to go full time in the fall.</p> <p><strong>about the job:</strong></p> <ul> <li>content creation: develop or update customer case studies, faqs, blog articles, and product brochures.</li> <li>support marketing campaigns: identify target audiences, draft campaign content, work with marketing operations and design to execute campaigns.</li> <li>customer communications: work cross functionally to draft key customer communications in support of our program execution.</li> <li>voice of the customer research: support voc interview prep, documentation, and analysis.</li> <li>undertake research and analysis of competitor and industry developments to drive insightful analysis into market trends to inform opportunities to improve market performance</li> <li>perform other sales support and marketing duties as required</li> </ul> <p><strong>about you:</strong></p> <ul> <li>recent graduate of a four-year degree program</li> <li>strong verbal and written communication skills</li> <li>detail-oriented and full of urgency</li> <li>team-oriented – genuinely interested in supporting our team’s success, every single day</li> <li>professionalism in communicating with senior internal and external executives</li> <li>previous experience with salesforce a plus</li> <li>highly motivated, flexible and adaptable nature</li> </ul>
MarketingBoston, MA
Product Manager
<p>enernoc, a leading provider of technology-based energy management solutions, has an immediate need for a product manager to join our product management team.</p> <p>in this role, you will drive enernoc’s future of demand response (fdr) and distributed energy resource (der) initiatives within the global demand response product offering. you will be responsible for creating and maintaining the product roadmap to create new value for enernoc’s customer base.</p> <p><strong>your responsibilities for this role</strong></p> <ul> <li>contribute to the vision and strategy, and own the delivery for enernoc’s demand response (dr) product offerings.</li> <li>be enernoc’s demand response market and customer expert by initiating customer research, conducting market analysis, and understanding the ecosystem landscape.</li> <li>provide input on business cases to drive investment decisions and determine the metrics to measure and track success.</li> <li>define requirements, prioritize feature sequence, and work hand-in-hand with engineering through the development process.</li> <li>coordinate closely with marketing, sales, operations, and account management to successfully launch new features and products to market.</li> </ul> <p><strong>what you need to succeed </strong></p> <ul> <li>5-7 years product management or equivalent experience.</li> <li>excellent communication skills including the ability to translate between technical and business teams, and build strong relationships with diverse stakeholders.</li> <li>be a collaborate teammate who navigates through ambiguity, thinks globally, takes ownership of issues to drive them to resolution, and excels in a fast-paced environment.</li> <li>upbeat attitude and a sense of humor.</li> </ul> <p><strong>nice to have</strong></p> <ul> <li>experience in the energy or utility industry</li> <li>familiarity with demand response, distributed energy resources, and energy markets</li> <li>experience bringing b2b, service product offerings to market using agile methodology</li> </ul>
Product ManagementUS - Boston, MA, IR - Dublin
Program Operations Intern - DR Enrollment
<p style="text-align: justify;">enernoc, a leading provider of demand response and energy intelligence software, is looking for interns to join our world-class operations team. this full time paid internship will run from july through december.</p> <p style="text-align: justify;">the ideal candidate will have working knowledge of demand response and/or financial operations. they will support business transactions, process improvements, reporting, analytics, and train team members on tools and processes. this individual must possess excellent attention to detail, an ability to consistently execute business critical operations, strong problem solving capabilities, and the ability to thrive in a flexible, fast-paced, team environment under time-critical situations.</p> <p style="text-align: justify;"><br><strong>about the job:</strong></p> <ul style="text-align: justify;"> <li>support the enrollment and settlement activity with our utility partners and various grid operators</li> <li>assist in the creation of processes and tools to increase productivity, efficiency, and/or quality</li> <li>develop, implement, and/or sustain cross-team process improvement work, primarily with finance, operations, it, and sales</li> <li>fulfill ad hoc analysis requests to support the energy markets team</li> <li>coordinate with the dispatch operations team as needed to facilitate successful event execution</li> </ul> <p style="text-align: justify;"><strong>about you</strong>:</p> <ul style="text-align: justify;"> <li>excellent computer skills, including windows and microsoft excel</li> <li>ability to manage high-throughput transactional activity effectively, while also developing efficiency gains through process improvement and automation</li> <li>highly motivated and able to work in a fast paced environment, with a strong desire to learn</li> <li>self-starter with ability to identify important tasks and develop processes for completion</li> <li>excellent qualitative and quantitative problem solving capability</li> <li>outstanding written and verbal communication skills</li> </ul> <p style="text-align: justify;"><strong>above and beyond:</strong></p> <ul style="text-align: justify;"> <li>demonstrated interest in energy sector</li> <li>proven customer service skills</li> <li>familiarity with programming (r, vba, etc.)</li> <li>experience in energy management, financial operations, or lean environments</li> <li>experience with salesforce.com, crm systems, or object-oriented databases</li> </ul> <p style="text-align: justify;"><br>*if you cannot commit to a full time internship, but are currently a student who can get class credit for an unpaid internship (likely with a project focus) and are interested, please indicate that in an objective statement at the top of your resume.</p> <p style="text-align: justify;"> </p>
Energy MarketsUS - Boston, MA
Project Manager
<p><strong>project manager – enablement team</strong></p> <p>project managers on the enablement team are responsible for all aspects of the customer enablement process and act as a single point of contact for inquiries and escalations.  ideal candidates will have a track record of successfully managing multiple parallel short-term projects while communicating project status and managing expectations both inside and outside of the organization.  always focusing on internal and external customer satisfaction, the project manager pursues holistic, long-term solutions that benefit the customer and all other stakeholders.  successful candidates have a relentless focus on innovation, quality and process improvement, and continuously search for better ways to serve our customers, making lasting contributions to a dynamic and rapidly growing company that is changing the way the world uses energy.</p> <p><strong><em>the project manager’s key responsibilities include:</em></strong></p> <p><strong>customer onboarding.  </strong>the project manager will work jointly with the customer to coordinate a successful onboarding experience. typical activities include:</p> <ul> <li>set appropriate expectations related to project deliverables for our customers.</li> <li>form and manage a project team, consisting of enernoc, the customer and our partners.</li> <li>ensure timely and quality execution of all project deliverables.</li> <li>serve as primary point of contact for customer and internal teams on technical enablement activities for key projects.</li> <li>set clear expectations with internal stakeholders regarding configuration process timeline and workflow, and develop and maintain key performance indicators and metrics.</li> <li>manage change order and other project modifications.</li> <li>conduct risk management reviews.</li> <li>identify and resolve project-related issues and escalations.</li> <li>effectively and consistently communicate progress throughout each project.</li> <li>influence internal processes with a focus on innovation and improved results.</li> <li>maintain a full understanding of contractual and regulatory issues relating to the utility, regional grid operator, our customers, and other parties.</li> <li>represent a team who strives for operational excellence and world-class customer service.</li> </ul> <p><strong>project system management.</strong> oversee the proper booking and closure of deployment projects and associated financial controls.</p> <ul> <li>oversee proper data collection and initiation of all new eis and demand response projects.</li> <li>manage process for creating project framework in our project management crm database.</li> <li>provide reports and key performance indicators to ensure timeliness, quality, and compliance.</li> </ul> <p><strong>tool and process development</strong>. drive the team to continuously improve the tools and processes that support eis projects and efficient customer on-boarding efforts.</p> <ul> <li>build collaborative cross-functional relationships and strategically leverage tools and improve operational efficiencies across teams.</li> <li>develop and maintain kpis against project initiation and core configurations.</li> <li>ensure the team maintains standard tracking reports and dashboards for all primary deliverables.</li> </ul> <p><strong>other responsibilities.  </strong></p> <ul> <li>provide clear tracking methods to identify and resolve process exceptions.</li> <li>successfully manage incoming technical support inquiries and requests from internal customers.</li> <li>represent team on cross-departmental process improvement projects and facilitate any necessary communications and training with the core team.</li> </ul> <p>the project manager will be an expert in enernoc’s core operational processes and will develop a deep understanding of the activities and issues involved with supporting site enablement, data quality, and the customer experience.</p> <p><strong>required qualifications/skills/education:</strong></p> <ul> <li>ba/bs with analytical, quantitative, business, or technical focus</li> <li>5-7 years experience in an operational team environment</li> <li>understanding of basic energy management principles</li> <li>familiarity with computer networking and programming fundamentals</li> <li>experience with integrating data feeds from multiple sources</li> <li>skilled with one or more process improvement methodologies</li> <li>excellent oral and written communications skills</li> <li>excellent problem-solving and organizational skills</li> <li>excellent qualitative and quantitative problem solving capability</li> <li>creative thinking skills and the ability to take the initiative</li> <li>desire to learn new technologies</li> <li>ability to develop efficiency gains through process improvement and automation</li> <li>self-motivation and the ability to work in a fast paced, forward moving environment</li> </ul> <p><strong>about enernoc:</strong></p> <p>enernoc is a leading provider of cloud-based energy intelligence software (eis) and services to thousands of enterprise customers and utilities globally. enernoc's eis solutions for enterprise customers improve energy productivity by optimizing how they buy, how much they use, and when they use energy. eis for enterprise includes supply management, utility bill management, facility optimization, visibility and reporting, project management, demand response, and demand management. enernoc's eis solutions for utilities help maximize the value of demand-side resources, including fully outsourced and utility-managed demand response and energy efficiency programs that drive customer engagement. enernoc supports customer success with its world-class professional services team and a network operations center (noc) staffed 24x7x365. for more information, visit www.enernoc.com.</p>
Project ManagementUS - Boston, MA
QA Automation Engineer
<p>enernoc, a leading provider of energy intelligence software (eis) solutions, is in need of a qa automation engineer to join our world-class organization. the role will focus on delivering automated test solutions for rest service validation, ui testing, golden data set verification, load &amp; soak (where appropriate) to enhance our existing automation frameworks.</p> <p><strong>about the job:</strong></p> <ul> <li>design &amp; develop/implement test automation solutions</li> <li>work with development teams to interface solutions with existing code bases </li> <li>communicate/report on code/dev quality metrics as appropriate</li> <li>research &amp; progress opportunities to improve the quality of our outputs</li> <li>ensure our customers are using a quality product that does what they need it to</li> </ul> <p><strong>about you:</strong></p> <ul> <li>bs in computer science or comparable area</li> <li>fluency in javascript, java, scala, .net or similar</li> <li>experience with testing tools &amp; framework (e.g. selenium, protractor, intellitest, swagger-test, scalatest)</li> <li>experience in restful api environments</li> <li>production experience with aws, jenkins, terraform</li> <li>knowledge of the aws service stack (e.g. lambda, kinesis, dynamodb, api gateway)</li> <li>ability to learn new technologies &amp; paradigms as required</li> </ul> <p><strong>above and beyond:</strong></p> <ul> <li>experience working with a variety of development patterns, technologies, platform stacks</li> <li>a track record of continuous skills enhancement and technical development</li> <li>prior work with large volume transactional data services (and large data sets)</li> <li>knowledge and experience of electrical metering theory and technology</li> <li>relational, nosql, graph database exposure</li> </ul>
Software EngineeringIE - Dublin
Security Analyst - Incident Response
<p>the sr. information security analyst provides security and technical guidance to identify and assist in establishing practices and system configurations that ensure the confidentiality, integrity and availability of information systems assets. provide guidance to clients and other first responders for the proper handling of information security incidents, coordinate efforts of and provide timely updates to multiple business units during response as well as provide recommendations to the units as required. monitors and audits information systems activities and systems to confirm information security policy compliance and provides management with security policy compliance assessments and system monitoring reports. experience in security aspects of multiple platforms, operating systems, software, communications, and network protocols.</p> <p><strong>key responsibilities         </strong></p> <ul> <li>manage personal project work</li> <li>triage and lead escalated security events and incident</li> <li>work independently or among team members to ensure incident procedures address the objectives of the security incident response program, and review required documentation for adherence to the department standards and process</li> <li>effectively respond to case work relating to computer security vulnerabilities, phishing, malware, and forensic investigations</li> <li>ability to anticipate and respond to changing priorities, and operate effectively in a dynamic demand-based environment, requiring extreme flexibility and responsiveness</li> <li>lead and manage security incidents to ensure timely mitigation and remediation efforts are completed</li> <li>investigate network anomalies and other cyber security events to determine the cause and extent of exposure and overall risk to the environment</li> <li>preserve, harvest, and process electronic data according to company policies and regulatory requirements</li> <li>participate in forensic investigations as required, to include the collection, preservation of electronic evidence, analysis, and creation of a final report</li> <li>preserve and forensically analyze data from electronic data sources, including laptop and desktop computers, servers, and mobile devices</li> <li>produce high quality oral and written work, presenting complex technical matters clearly and concisely with audiences ranging from peers to sr. management</li> <li>development and upkeep of standard operating procedures with the insight to know when new ones need to be developed</li> <li>be familiar with current and proposed laws, regulations, industry standards, and ethical requirements related to information security and privacy</li> <li>assist intrusion remediation and strategy development and implementation.</li> <li>recommend effective process changes to enhance defense and response procedures.</li> <li>coordinate with clients to resolve high or critical severity level incidents.</li> <li>evaluate, test and select security tools, evaluation products and control products.</li> <li>assist with annual sox and soc assessment and related remediation efforts.</li> </ul> <p><strong>job requirements </strong></p> <p><strong>qualifications </strong></p> <ul> <li>bachelor’s degree in information systems preferred or a related technical field, or strong equivalent work experience in a technical environment.</li> <li>a minimum of 4 -6 years of experience in the field of information security.strong working knowledge of information systems security standards and practices. experience with one or more of the following: security monitoring, database security, policy and procedure, active directory, cryptography/pki, application security assessments, risk assessments, security awareness, or related information security subject area.</li> <li>possession of security certification(s): cissp (highly preferred), sscp, security+, gsec, mcse, cisa, or cism.</li> <li>must be available on call 24x7x365 and able to quickly respond to problems affecting system security, occasionally requiring work outside normal business hours (i.e. evenings, weekends, or early mornings).</li> </ul> <p><strong>core competencies </strong></p> <ul> <li>customer/quality focus</li> <li>passionate about information security</li> <li>teamwork/collaboration</li> <li>self-starter and ability to work independently</li> <li>exceptional communication skills both written and verbal</li> </ul> <p><strong>ada physical/mental/workplace requirements </strong></p> <ul> <li>occasional lifting up to 25 lbs.</li> <li>sitting, working at desk/personal computer for extended periods of time</li> <li>primary work environment is professional corporate office</li> <li>ability to travel both domestically and internationally</li> </ul> <p> </p>
ITUS - Boston, MA
Senior Big Data Engineer
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has an immediate need for a senior big data software engineer to join our world-class engineering organization.  we are building enernoc's next generation data services and analytics platform, and we need exceptional people to help us do it!  a big data engineer on the data platform team is ideally a strong generalist with experience using nosql solutions.  if you love solving scalability puzzles, working with large data sets and have the drive necessary to optimize performance of high-visibility smart grid systems, then this is the position for you!</p> <p><strong>key responsibilities:</strong></p> <ul> <li>work with the platform team to identify, evaluate and implement nosql storage solutions</li> <li>design strategies for storing structured and unstructured data</li> <li>write code in a variety of languages</li> <li>assist in architecting and deliver software components</li> <li>author and maintain technical specifications<br> </li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>bachelor's or master's degree in computer science, software engineering or related field;</li> <li>3+ experience implementing solutions built on nosql database technologies systems (hbase, hadoop, dynamodb , mongodb, etc…)</li> <li>5+ years professional experience designing and developing java applications;</li> <li>3+ years of experience developing and working on big data platforms leveraging services like dynamo, redshift, lambda , kinesis and emr</li> <li>experience working with large data sets</li> <li>big data concepts such as map reduce,</li> <li>deep understanding of one (or more) of the following languages: scala, python and java</li> <li>experience implementing and using restful apis</li> <li>experience with source control, build systems, and testing tools.</li> <li>excellent communication and collaboration skills</li> <li>ability to work from our boston office</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>experience with a big data database management system (e.g. cassandra, hbase)</li> <li>experience running and administering applications on amazon web services </li> <li>experience working with amazon web services (aws) and cloud management tools;</li> <li>prior experience building etl systems</li> <li>experience with spark and r</li> <li>experience working in an agile environment (scrum, kanban, etc.)</li> </ul>
EngineeringBoston, MA
Senior Energy Analyst
<h1> </h1> <p>the senior energy analyst, with minimal guidance, will support the energy procurement and advising business. enernoc offers two discrete procurement services: the energy procurement team helps customers navigate complex, competitive energy supply markets to buy energy at the best available price and secure contracts that match a customer’s risk tolerance. the advisory services go a step further, working with the customer to design a holistic procurement and supply management strategy and actively track and evaluate the performance of that strategy over time. </p> <p>the senior energy analyst will support the energy procurement group as well as numerous teams and stakeholders.  this individual will provide analyses that address energy procurement related deliverables and potentially work across all three cost drivers for customers. types of energy analyzed for customers include electric, natural gas, other fuels, and distributed generation systems. energy analysts may also be recruited to provide customer analysis as part of the sales process. </p> <p>key responsibilities may include:</p> <ul> <li>principally responsible for all analytics of enernoc’s enterprise, subaccount and load serving entity customers</li> <li>reporting customer analytics: customer energy budgets, variance to budget, savings from default service, var analysis, load profiles, mark to market reporting, tariff analysis, pricing indices, procurement summary analytics and ad hoc requests</li> <li>be the regional expert on assigned energy markets</li> <li>accountable for leading and contributing to structured close-out and data management process for procurement software</li> <li>maintain the integrity of enernoc’s procurement software</li> <li>assist in the bid analysis for customer rfp’s</li> <li>create, enhance and maintain deliverable models (excel and software based)</li> <li>attend customer meetings with a procurement manager or energy advisor as needed</li> <li>write and report energy market content for internal and external market commentary</li> <li>lead members of the team in process/tool improvement projects</li> <li>presale work as requested</li> <li>assist the product team in analyzing new supply markets, concepts, and commodities as requested</li> <li>train other members of the procurement organization and enernoc as needed</li> <li>act as a mentor for junior analysts</li> <li>attend skills training to meet skills requirements and maintain certifications</li> <li>learn other enernoc products as needed, including software services and energy services</li> <li>performing other duties as required</li> </ul> <p>talents:</p> <ul> <li>intellection: introspective and appreciate intellectual discussions</li> <li>competence: a need for expertise or mastery</li> <li>problem solving: an ability to think things through with incomplete data</li> <li>analytical: ability to think about all the factors that might affect a situation</li> </ul> <p>required qualifications/skills/education:</p> <ul> <li>ba/bs degree</li> <li>specific market knowledge of pjm</li> <li>specific market knowledge of the mid-atlantic natural gas system</li> <li>detailed knowledge of electric cost components and rto pricing in the pjm market</li> <li>excellent computer skills and a strong knowledge of microsoft excel</li> <li>technical writing experience</li> <li>background in finance, accounting, mathematics or energy and derivatives markets</li> <li>strong spreadsheet skills, experience with database queries and cost modeling</li> <li>budgeting, forecasting and price structuring</li> <li>working knowledge of natural gas markets, interstate pipelines and ldcs</li> <li>ability to read tariffs and recreate electric and natural gas utility costs</li> <li>5-10 years of professional experience in a corporate setting preferably in the natural gas or power industry</li> <li>excellent attention to detail</li> </ul> <p>preferred qualifications/skills/education:</p> <ul> <li>specific market knowledge of miso</li> <li>accounting, finance and budgeting experience</li> </ul> <ul> <li>previous power or gas price structuring, risk management or analysis experience</li> </ul> <ul> <li>it and programming skills that will improve existing spreadsheet based models</li> <li>vba or visual basic experience a plus</li> <li>natural gas or electric scheduling experience</li> </ul> <p>expected outcomes:</p> <ul> <li>internal customer satisfaction score is achieved</li> <li>project work is delivered on time, on budget and at a high level of quality</li> <li>professional development goals are met</li> </ul> <p> </p> <p> </p> <p> </p>
Energy IntelligenceUS - Baltimore, MD
Software Developer
<p>enernoc, a leading provider of energy intelligence software (eis) solutions, is in need of a full stack software developer to join our world-class organization. the role will focus on developing applications &amp; services for worldwide consumption using technologies including c#/.net, sql server, and aws services but also working with a host of current and legacy technologies across our global portfolio</p> <p><strong>about the job: </strong></p> <ul> <li>design, develop &amp; deliver applications to meet business needs in a rad environment</li> <li>own solutions from conception to production deployment and use</li> <li>communicate progress to business &amp; technical stakeholders throughout solution lifecycles</li> <li>write well documented and tested code to agreed architectural standards</li> <li>perform load, soak, qa testing to deliver quality solutions (and keep them that way)</li> <li>contribute ideas for new features and identify areas for improvement proactively</li> <li>join larger development teams to drive or support initiatives as required</li> </ul> <p><strong>about you: </strong></p> <ul> <li>bs in computer science or comparable area</li> <li>fluency in c# or similar</li> <li>experience building restful apis</li> <li>experience developing customer facing web applications</li> <li>production experience with relational databases</li> <li>production experience with aws servers &amp; services</li> <li>ability to learn new technologies &amp; paradigms as required</li> </ul> <p><strong>above and beyond: </strong></p> <ul> <li>experience working with a variety of development patterns, technologies, platform stacks</li> <li>a track record of continuous skills enhancement and technical development</li> <li>prior work with large volume transactional data services (and large data sets)</li> <li>knowledge and experience of electrical metering theory and technology</li> <li>nosql database &amp; functional programming exposure</li> </ul>
Software EngineeringIR - Dublin
Software Engineer in Test
<p>do you consider yourself a software craftsperson who is passionate about creating intuitive, polished, and high-quality software that people use every day? if so, read on…</p> <p><br>at enernoc, we don't just build software; we're changing the way people use energy. we innovate through hack-a-thons and company-wide initiatives to build software that provides insight into one of the most complex areas of today – energy.<br>enernoc has an immediate opening for a software engineer in test, focusing on developing automated tests for our software. you will use your knowledge of testing and testability to influence software design, promote proper engineering practices, testability, and other advanced quality concepts within our product suite.</p> <p><br>key responsibilities:</p> <ul> <li>assist with the team’s test effort from planning and organization to execution and delivery. develop effective test strategies.</li> <li>write moderately complex code to test systems.</li> <li>work with team members to keep testing at the forefront of our sdlc.</li> <li>demonstrate intuition and knowledge about how to find unanticipated behaviors through exploratory testing, apply this knowledge with measurable result to improve the product's quality, and translate these newly discovered behaviors into automated tests.</li> <li>drive further adoption of unit/integration/system testing using cucumber and selenium, metrics to monitor code coverage, bug prevention strategies, and other quality measures.</li> <li>as an active member of our agile teams, partner with software developers, product managers, and other test engineers to identify the components of the system to be automated.</li> <li>participate in ongoing process improvement efforts</li> <li>mentor other team members</li> </ul> <p><br>required qualifications:</p> <ul> <li>bs/ba in computer science, software engineering, information technology, or a related field, or equivalent years of experience in quality assurance.</li> <li>5+ years of experience in software testing and quality assurance.</li> <li>excellent java coding skills.</li> <li>working knowledge of sql.</li> <li>demonstrated ability to create a successful application automation test suites that are sustainable and extensive.</li> <li>excellent analytical and problem-solving skills; commitment to delivering great software and releasing it quickly, efficiently and with increasing quality.</li> <li>ability to work independently, as well as within a team.</li> <li>good written and oral communication skills.</li> <li>2+ years using test automation frameworks ie: cucumber, fitnesse, testng, and selenium</li> <li>3+ years experience writing tests in java and/or junit development</li> <li>2+ years experience with source code management like cvs, git or subversion</li> <li>2+ years in an agile environment</li> <li>1+ years experience with scripting /programming languages;</li> </ul> <p>desired qualifications:</p> <ul> <li>1+ year scripting skills in javascript</li> <li>working knowledge of jenkins</li> </ul>
EngineeringBoston, MA / Rochester, NY
Software Engineer (UI)
<p><strong>position description:</strong></p> <p>do you consider yourself a software craftsperson who is passionate about creating intuitive and polished tools that people use every day? if so, read on…</p> <p>at enernoc, we don't just build software; we're changing the way people use energy. we innovate through hack-a-thons and company-wide initiatives to build software that provides insight into one of the most complex areas of today – energy.</p> <p>enernoc has an immediate opening for a senior software engineer, focusing on developing web applications with an emphasis on user interfaces (ui) using html/js/css. you will work closely with our other developers, qa, and product management on full-stack development opportunities. this position requires a broad knowledge of computer science and software engineering as well as diverse development principles.</p> <p><br><strong>essential duties:</strong></p> <ul> <li>develops user-centric client applications and supporting restful backend services.</li> <li>participates in developing, testing, and deploying clean code in a devops environment.</li> <li>authors and maintains technical specifications.</li> <li>performs other duties as required.</li> </ul> <p><strong>required qualifications/skills/education:</strong></p> <ul> <li>5+ years of experience developing web applications.</li> <li>2+ years of experience with javascript mvc (single-page-application) frameworks such as angularjs (preferred), ember.js, or backbone.js.</li> <li>1+ years of experience in mobile development; including responsive web design, native development, and/or cross-platform technologies such as nativescript and/or react native.</li> <li>experience developing saas-based web applications using an agile/scrum methodology.</li> <li>experience with development tools such as sass, less, grunt, gulp, webpack, and/or git.</li> <li>b.s. computer science, software engineering, or related technical field.</li> <li>excellent written and verbal communication skills.</li> </ul> <p><strong>desired qualifications/skills/education:</strong></p> <ul> <li>experience with protractor, selenium, java, node.js, and/or angular 2. </li> <li>experience with cloud deployment (aws), apache http server, jenkins, and/or behavior-driven development (bdd).</li> <li>experience with webstorm, eclipse, and/or sublime.</li> <li>experience developing in osx environment.</li> </ul>
EngineeringRochester, NY
Systems and Analytics Associate
<p><strong>systems &amp; analytics associate</strong></p> <p><strong>boston, ma</strong></p> <p>enernoc, a leading provider of demand response (dr) and energy intelligence software (eis), has an immediate need for a systems &amp; analytics associate to work in its boston office. the systems and analytics group contributes to enernoc’s mission by building and maintaining systems that support dr performance evaluation, financial reporting, portfolio and risk management, and other strategic quantitative analysis. in this role, your main responsibility with be to develop and maintain our r-based analytical systems used to assess performance and payments after dr events.</p> <p>as a systems &amp; analytics associate, you will become an expert working with the systems and data driving dr at thousands of customer sites across the globe. you will have the opportunity to analyze and explore trends related to dr, and increasingly, battery storage offerings. you will also become knowledgeable with program rules across enernoc’s 50+ dr programs. on the technical side, you will quickly become an expert with r, shiny and salesforce’s api, in addition to having sql and python exposure.</p> <p><strong>responsibilities:</strong></p> <ul> <li>develop r-based tools supporting enernoc’s delivery of dr services across the globe</li> <li>develop shiny-based user interfaces to streamline processes and allow internal-user data exploration</li> <li>holistically analyze our systems and identify process/tool improvements that enable scalable and repeatable results</li> <li>scope, develop and present to stakeholders on ad-hoc analytical projects</li> <li>work with program owners to integrate new programs and market changes into our systems</li> <li>work with team members to troubleshoot issues and structurally address root causes</li> <li>improve and maintain documentation of shared code</li> <li>collaborate with others on cross-functional initiatives</li> <li>all other tasks and responsibilities as requested by management</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>ba/bs, with a degree in a quantitative/analytical field (physics, chemistry, mathematics, computer science, operations research, engineering, statistics, economics) or another field with demonstrated ability to work with and derive insights from large amounts of data</li> <li>working knowledge of an object oriented programming language such as r, matlab, python, etc.</li> <li>demonstrated skills in data analysis, visualization, and statistics</li> <li>ability to introduce new concepts into an existing process</li> <li>attention to detail and an inquisitive nature</li> <li>excellent time management skills and ability to balance conflicting priorities</li> <li>excellent oral and written communications skills</li> <li>demonstrated ability to work independently and in a team-driven context</li> <li>self-motivation and the ability to work in a fast paced, forward moving environment</li> <li>excellent problem-solving and organizational skills</li> <li>ability to manage high stress situations calmly and effectively</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>1-2 years of experience in energy, data analytics, engineering, or similar industry with quantitative focus</li> <li>prior experience with process improvement and project management</li> <li>hands-on experience working with salesforce</li> </ul>
Energy MarketsUS - Boston, MA
Utility Operations Intern
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has a need for a utility operations intern to join our world-class hardware operations organization. as a utility operations intern, you will be responsible for the following:</p> <p>about the job:</p> <ul> <li>provide exceptional service to our utility customers, providers, and internal customers</li> <li>develop and maintain strong relationships with internal customers (e.g. field ops, data operations)</li> <li>develop and maintain strong relationships with existing and new utility customers</li> <li>meet service level agreements for response and delivery of all pulse orders to effectively enable our sites throughout north america and international regions</li> <li>meet service level agreements in acquiring all utility data requests</li> <li>perform outreach for customer bills and authorization forms</li> <li>identify, correct, and/or escalate data quality issues pertaining to sites, energy meter data, and contact information</li> <li>collaborate with the other members of the field and network operations team</li> <li>support field ops and data operations initiatives as needed</li> </ul> <p><br>about you:</p> <ul> <li>current student or recent graduate of a 4-year undergraduate program, or comparable work experience</li> <li>outstanding written and verbal communication/customer relations skills</li> <li>great attention to detail and superior organizational skills</li> <li>strong technical skills, particularly in excel</li> <li>can execute high-volume, transactional tasks</li> </ul> <p>above and beyond:</p> <ul> <li>passion for the energy industry</li> <li>strong self-motivation with the ability to work in an agile, fast-paced, forward-moving environment</li> <li>problem-solving skills and an eye for continuous improvement</li> <li>experience with salesforce.com applications</li> </ul> <p style="text-align: justify;"><br>*if you cannot commit to a full time internship, but are currently a student who can get class credit for an unpaid internship (likely with a project focus) and are interested, please indicate that in an objective statement at the top of your resume.</p> <p style="text-align: justify;"> </p>
Hardware OperationsUS - Boston, MA

How We Work

From community service days to scooters used to zip around the office, we have a passion for collaboration, challenges, and having fun.

 

Make an immediate impact

Be a part of a team building technology that’s unlike anything else on the market. We’re leveraging the largest energy database on earth to build industry-defining software and we're always looking for new talent.

Grow with us

At EnerNOC, we believe that learning never ends. We also give you the power to control your own career. From informal “lunch and learns” to formal team trainings, professional development is baked into how we work.

Collaborate globally

With a team of 1,000+ spanning five continents, you’ll connect with team members in our offices around the world on a regular basis. If you’re looking to work abroad, we have both short and long-term assignments in places like Australia, Ireland, Korea, and England.

Experience great perks

Take a break from your ergonomically designed workspace with a standing desk to play foosball, ping pong, or even head out on the water with one of our paddle boards or kayaks. Grab a free snack or cup of coffee any time of the day to reenergize.

“EnerNOC is full of incredibly bright, driven employees who are passionate about their work. Our mission to change the way the world uses energy, backed by our disruptive technology and passionate employees, makes EnerNOC a great place to work. The combination of work-life balance, excellent benefits, a team-oriented environment, and a mission-driven culture drives EnerNOC to the top of my list of best places I've worked at.”

SOURCING SPECIALIST

“I care where I work and who I work with because this is where I spend most of my time. I choose to work at EnerNOC because of the people, culture and company. There are many places to work in Boston and a lot of them have cool offices, free food, etc., but not all of them believe in trying to make the world a better place. Do good, feel good. Now that's a motto!”

SOFTWARE ENGINEER

“The company has a harmonic mix of both tenured and young people, all are extremely smart, good, and motivated. People are genuinely interested in the space, learning, and growing as much as they can. A very teamwork and collaboration focused environment which produces the best results and smartest employees.”

PRODUCT MANAGER

“As an intern here at EnerNOC, I feel like a valued member of the team and that my opinion matters. It’s great to work for a company where everyone is passionate about what they do and there is a truly collaborative environment.”

INTERN