Jobs

Who We Are

 

We are passionate, motivated big thinkers who are unified by our mission to change the way the world uses energy. We thrive on solving big problems for our customers and are fueled by our innovation and determination. We live our mission and never forget that our people are the most important ingredient to our ultimate success. We seek people with strong character, who are smart, driven, positive, and want to change the world with us.

Whether you’re part of our in-house Data Science team, Engineering lab, or Sales organization, you’ll be tackling new challenges every day. We need innovators like you to push the limits, find creative solutions, and motivate everyone around you.

 

Job Opportunities

JobDepartmentOffice
Account Manager
<p>enernoc’s account management role is responsible for maximizing the customer lifetime across a diverse portfolio of north america’s largest energy users, and ultimately protecting millions in margin for the company. the account manager is not only tasked with ensuring customer satisfaction and retention, but also serves as an internal voice for the customer while working cross-functionally within the company to solve tough challenges. the account manager role should be able to speak intelligently to industry terminology and market dynamics so we can continue to establish ourselves as the customer’s trusted energy advisor. successful interactions between the account management team and its customers increases engagement and often lead to expansion opportunities within enernoc’s suite of energy intelligence solutions. this role is fast-paced, collaborative, and dynamic, and ideal candidates should be ready to take on any challenge presented by the ever-changing energy marketplace. the diligent and hardworking efforts of the account management team are largely responsible for establishing enernoc as the largest and most successful demand response provider in the world, and we are looking for a candidate that is actively supportive of the company vision to change the way the world uses energy. </p> <p><strong>key responsibilities:</strong></p> <ul> <li>manage the renewal process for assigned portfolio of accounts. facilitate contract changes as required during the contract term.</li> <li>leverage predictive renewal analytics to identify high risk customers and implement “success plays” to ensure high retention rates.</li> <li>engage existing enernoc customers by phone &amp; video conference and occasionally on-site.</li> <li>collaborate with other departments to resolve customer escalations.</li> <li>effectively solve ad-hoc customer issues as needed.</li> <li>partner with enernoc sales personnel to expand customer relationships.</li> <li>stay current &amp; educate customers on enernoc products, competitive landscape, energy market trends &amp; regulatory changes.</li> <li>adopt &amp; contribute to account management best practices.</li> </ul> <p><strong>core skills &amp; talents:</strong></p> <ul> <li>passion for serving customers and solving problems.</li> <li>ability to establish credibility with key customer decision makers &amp; influencers.</li> <li>strong communicator with exceptional listening skills.</li> <li>capability to recognize &amp; maximize new business opportunities.</li> <li>comfort with negotiation.</li> <li>well organized; manage multiple accounts &amp; assignments simultaneously.</li> <li>a drive to exceed goals that is internal, constant &amp; self-imposed.</li> <li>a need to assume responsibility for work.</li> <li>an impatience to move others to action.</li> </ul> <p><strong>required qualifications/education:</strong></p> <ul> <li>b.s. or b.a. in business management, finance, communications, economics, energy/environmental sciences, or equivalent.</li> <li>minimum 3 years professional experience.</li> <li>2+ years in customer facing role required (ex: account management and/or sales).</li> <li>proven results in current role.</li> <li>prior energy industry experience preferred.</li> <li>experience with salesforce and excel preferred.</li> </ul> <p><strong>expected outcomes:</strong></p> <ul> <li>high retention rate across portfolio of accounts while preserving deal margin.</li> <li>minimize customer cancellation rates before the end of their contract term.</li> <li>high net promoter scores (nps) from our top tier accounts.</li> <li>continued follow on purchases from existing customers across enernoc offerings.</li> <li>on-going contributions to the enhancement of the team’s customer retention capabilities</li> </ul>
Account Management Boston, MA
Associate Product Marketing Manager
<p><strong>associate product marketing manager </strong></p> <p>enernoc, a leading provider of energy intelligence software, has an immediate opening for an associate product marketing manager. in this boston-based role, you will be responsible for understanding enernoc’s customers, competitors and market trends in order to commercialize enernoc’s energy sourcing and procurement advisory solutions.</p> <p>as an associate product marketing manager, you will be at the forefront of enernoc’s drive to establish itself as the market leader in technology-enabled energy procurement software and services. you will bring your creativity and skills in data analysis to bear to show the many ways our customers are benefiting from partnering to enernoc to get more from energy. the insights you uncover will shape how we communicate the value of our procurement solutions to our customers and shape the future product offering. </p> <p><strong>key responsibilities:</strong></p> <ul> <li>use data to develop metrics and communicate the value of our procurement software and services</li> <li>conduct analysis across all aspects of product marketing, including market sizing, pricing analysis, sales analysis and win-loss analysis to inform both tactics and decisions</li> <li>develop and maintain deep knowledge of our target customers and our market space; understand our business drivers</li> <li>be the consummate team player, going out of your way to ensure exceptional communications between yourself and your colleagues</li> <li>build strong relationships with sales, engineering, marketing, product management, professional services and operations</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>bachelors degree or equivalent</li> <li>at least 2 years of experience in an analysis heavy field</li> <li>exceptional analytical skills and the ability to not only do analysis but communicate results to business stakeholders </li> <li>ability to sift through details quickly and determine what’s important</li> <li>ability to work in a fast paced exciting environment</li> <li>strong and focused team player and a consensus builder</li> <li>excellent computer skills including advanced features of excel</li> <li>creativity and a sense of humor</li> </ul>
MarketingBoston, MA
Associate Real Time Operator
<p>at enernoc dublin we have spent the last year building the world’s largest virtual power station managing 6.5gw of demand response globally in our 24/7/365 network operations centre. we are looking for a shift worker to cover our active demand response programs.</p> <p>your core job will be to execute, infrequent, high stress, business critical – time critical situations calmly and effectively. the associate rto will develop and improve operational protocol for multiple program execution. they will become an expert in executing dispatches by the grid and will develop a deep understanding of the issues surrounding grid constraints, load curtailment and emergency backup generation. this is a great opportunity for someone interested in the energy industry and clean tech.</p> <p> </p> <p>responsibilities</p> <ul> <li>execute demand response dispatches.</li> <li>monitor market conditions and prices.</li> <li>maintain pool integrity by adjusting bids, availability to reflect current situation.</li> <li>training. following training schedule, self-training and training colleagues.</li> <li>manage process documentation, shift logs and communications with customers and tso’s.</li> <li>support management in the cross functional implementations of new programs.</li> <li>analyse and report on customer and system data.</li> </ul> <p> </p> <p>requirements</p> <ul> <li>understanding that you will be doing shift work.</li> <li>strong computer skills. your dispatches could be on multiple platforms with source information in multiple systems.</li> <li>healthy and dependable – completion of a physical will be required for this role (hsa requirement to allow for out of hours working)</li> <li>ambitious and willing to learn quickly.</li> <li>highly motivated and independent individual that can fully understand their environment and make decisions independently.</li> <li>degree qualified.</li> <li>experience working in a professional environment for a minimum of 3 years. </li> </ul>
OperationsIE - Dublin
Associate Real Time Operator (Fluent German)
<p>at enernoc dublin we have spent the last year building the world’s largest virtual power station managing 6.5gw of demand response globally in our 24/7/365 network operations centre. we are looking for more operators to join our team!</p> <p>about you:</p> <ul> <li>an extremely high attention to detail</li> <li>high situational awareness – many things can happen simultaneously</li> <li>great team player. events require almost syncronised execution</li> <li>frequent monitoring and revision is required</li> <li>organised.</li> </ul> <p> </p> <p>about the job:</p> <p>you will be provided with two months training, with a further month highly supervised. your core job will be to execute, infrequent, high stress, business critical – time critical situations calmly and effectively. the associate rto will develop and improve operational protocol for multiple program execution. they will become an expert in executing dispatches by the grid and will develop a deep understanding of the issues surrounding grid constraints, load curtailment and emergency backup generation. this is a great opportunity for someone interested in the energy industry and clean tech. this is a very unique role.</p> <p> </p> <p>responsibilities </p> <ul> <li>execute demand response dispatches</li> <li>monitor market conditions and prices</li> <li>maintain pool integrity by adjusting bids, availability to reflect current situation</li> <li>following training schedule, self-training and training colleagues</li> <li>manage process documentation, shift logs and communications with customers and tso’s</li> <li>support management in the cross functional implementations of new programs</li> <li>analyse and report on customer and system data</li> </ul> <p> </p> <p>requirements </p> <ul> <li>understanding that you will be doing shift work with a combination of days and nights and weekends (pittman schedule)</li> <li>strong computer skills. you will work on multiple platforms and systems</li> <li>healthy and dependable – completion of a physical will be required for this role (hsa requirement to allow for out of hours working)</li> <li>ambitious and willing to learn quickly</li> <li>experience working in a professional environment for a minimum of 3 years</li> <li>fluent german.</li> </ul>
OperationsIE - Dublin
Business Development Associate
<table> <tbody> <tr> <td class="nowrapformlabel width160 top"> </td> <td class="formfieldnormal top"> <p>enernoc, a leading provider of demand response and energy efficiency solutions, has an immediate need for a business development associate to join our world class commercial and industrial sales organization in our boston, ma office. the business development associate will be responsible for developing new prospects to increase revenue according to enernoc’s annual prospecting, customer meeting, and proposal goals. this is a stellar opportunity to work with a team of incredibly bright and motivated sales professionals within a growing and exciting industry. this individual’s eagerness to bring his or her top notch sales skills to a domain that “makes a difference” will be rewarded with the ability to offer meaningful solutions to customers and strong commission potential. the enernoc team truly works together to combat the energy crisis using innovation, technology, and our passion to drive change, and the business development associate role combines business development and world class technology to directly impact the way organizations manage their energy.</p> <p><br> <strong>key responsibilities</strong></p> <p>• calling prospects to identify, qualify and close new business</p> <p>• following up on meetings with prospects identified and seeing them through the sales cycle by scheduling additional meetings</p> <p>• providing stakeholders with appropriate marketing literature</p> <p>• scheduling technical site visits</p> <p><br> <strong>required qualifications</strong></p> <p>• minimum of b.a. or b.s. undergraduate degree required</p> <p>• previous sales experience calling prospects</p> <p>• proven success presenting a value proposition</p> <p>• strong verbal and written communication skills</p> <p>• a strong technical aptitude</p> <p>• a sense of initiative and strong motivation</p> <p> </p> <p><strong>desired qualifications</strong></p> <p>• familiarity with salesforce.com, or a similar crm</p> <p>• prior experience within or passion for the clean tech sector</p> <p><br> </p> </td> </tr> </tbody> </table>
Enterprise SalesBoston, MA
Business Development Manager
<p>enernoc’s business development manager will generate procurement revenue for the company by developing new business opportunities, while simultaneously retaining &amp; renewing a portfolio of enernoc’s commercial and industrial energy procurement customers.<br><br>enernoc’s business development manager is responsible for prospecting for customers, developing new relationships, and ultimately securing new procurement business. in addition, this individual will be responsible for proactively managing and expanding customer relationships to achieve aggressive new and renewal annual sales quotas. the business development manager will work in conjunction with enernoc’s procurement account managers to accomplish these tasks. the business development manager will oversee strategy development for pursuing new and renewal opportunities with individual accounts. the business development manager will also manage the relationship of existing customers at the strategic level, with support for day-to-day management of the account typically handled by the procurement account manager. the business development manager will advise customers on managing price risk through competitive energy supply purchasing and will serve as an internal voice for customers, while working cross-functionally with the procurement account manager and other stakeholders within enernoc to maintain high customer satisfaction. the business development manager will have detailed knowledge of industry concepts, market conditions &amp; retail energy supplier networks. successful interactions between the business development manager and customers can increase engagement &amp; often leads to procurement expansion opportunities or those within enernoc’s suite of energy intelligence solutions. this role is fast-paced, collaborative &amp; dynamic. ideal candidates will have in-depth knowledge of electricity and natural gas supply procurement, and will have a demonstrated track record of sales success to large commercial, institutional, and industrial customers. we are looking for sharp, hungry individuals who are committed to evangelizing the merits our award-winning procurement process under the banner of a successful and well respected organization. primary success metrics include new business development, customer retention, &amp; customer satisfaction.</p> <p><strong>key responsibilities:</strong></p> <ul> <li>prospecting and converting leads into profitable business relationships</li> <li>partnering with other members of the enernoc sales team to support and expand our relationship with existing customers</li> <li>building client base through cold calling and prospecting</li> <li>scheduling and attending on-site and web-based client meetings to communicate enernoc value proposition </li> <li>distilling complex energy information into basic business terms that enable decision making</li> <li>closing with customer execution of term supply agreements for natural gas &amp; electricity</li> <li>monitoring market and regulatory conditions for further buying opportunities</li> <li>communicating additional product offerings to current and prospective customers</li> <li>working with our procurement account management team to deliver world-class customer service</li> <li>using enernoc’s internal customer relations data base to document all sales &amp; retention activities</li> <li>tailoring daily activities to meet quarterly and annual goals</li> <li>collaborating with colleagues to “cross-sell” products to existing enernoc customers</li> <li>adhering to enernoc’s company code of conduct</li> </ul> <p><br><strong>required qualifications:</strong></p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>at least 5 years of outside sales experience</li> <li>at least 3 years of b2b experience selling natural gas / electric supply or consulting services</li> <li>experience in closing sales of energy solutions, energy hardware, energy software, or energy management services in the commercial, institutional, and/or industrial markets</li> <li>ability to develop strong customer relationships</li> <li>a proven track record of meeting and exceeding sales quotas</li> <li>ability to illustrate our value proposition to economic buyers at various levels of the prospect’s organization, as well as interacting with facilities managers and engineers</li> </ul>
Regional SalesChicago, IL
Business Development Manager
<p>enernoc’s business development manager will generate procurement revenue for the company by developing new business opportunities, while simultaneously retaining &amp; renewing a portfolio of enernoc’s commercial and industrial energy procurement customers.</p> <p><br>enernoc’s business development manager is responsible for prospecting for customers, developing new relationships, and ultimately securing new procurement business. in addition, this individual will be responsible for proactively managing and expanding customer relationships to achieve aggressive new and renewal annual sales quotas. the business development manager will work in conjunction with enernoc’s procurement account managers to accomplish these tasks. the business development manager will oversee strategy development for pursuing new and renewal opportunities with individual accounts. the business development manager will also manage the relationship of existing customers at the strategic level, with support for day-to-day management of the account typically handled by the procurement account manager. the business development manager will advise customers on managing price risk through competitive energy supply purchasing and will serve as an internal voice for customers, while working cross-functionally with the procurement account manager and other stakeholders within enernoc to maintain high customer satisfaction. the business development manager will have detailed knowledge of industry concepts, market conditions &amp; retail energy supplier networks. successful interactions between the business development manager and customers can increase engagement &amp; often leads to procurement expansion opportunities or those within enernoc’s suite of energy intelligence solutions. this role is fast-paced, collaborative &amp; dynamic. ideal candidates will have in-depth knowledge of electricity and natural gas supply procurement, and will have a demonstrated track record of sales success to large commercial, institutional, and industrial customers. we are looking for sharp, hungry individuals who are committed to evangelizing the merits our award-winning procurement process under the banner of a successful and well respected organization. primary success metrics include new business development, customer retention, &amp; customer satisfaction.</p> <p>key responsibilities:</p> <ul> <li>prospecting and converting leads into profitable business relationships</li> <li>partnering with other members of the enernoc sales team to support and expand our relationship with existing customers</li> <li>building client base through cold calling and prospecting</li> <li>scheduling and attending on-site and web-based client meetings to communicate enernoc value proposition </li> <li>distilling complex energy information into basic business terms that enable decision making</li> <li>closing with customer execution of term supply agreements for natural gas &amp; electricity</li> <li>monitoring market and regulatory conditions for further buying opportunities</li> <li>communicating additional product offerings to current and prospective customers</li> <li>working with our procurement account management team to deliver world-class customer service</li> <li>using enernoc’s internal customer relations data base to document all sales &amp; retention activities</li> <li>tailoring daily activities to meet quarterly and annual goals</li> <li>collaborating with colleagues to “cross-sell” products to existing enernoc customers</li> <li>adhering to enernoc’s company code of conduct</li> </ul> <p><br>required qualifications:</p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>at least 5 years of outside sales experience</li> <li>at least 3 years of b2b experience selling natural gas / electric supply or consulting services</li> <li>experience in closing sales of energy solutions, energy hardware, energy software, or energy management services in the commercial, institutional, and/or industrial markets</li> <li>ability to develop strong customer relationships</li> <li>a proven track record of meeting and exceeding sales quotas</li> <li>ability to illustrate our value proposition to economic buyers at various levels of the prospect’s organization, as well as interacting with facilities managers and engineers</li> </ul>
Regional SalesPhiladelphia, PA
Business Development Manager
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has an immediate need for a business development manager to join our world-class sales organization. we are looking for a sharp, motivated individual who is committed to driving change under the banner of a successful and well-respected international company.</p> <p><br> the business development manager will join our regional sales team as a subject matter expert who will evangelise enernoc's demand response solutions and drive revenue for the company. working most of their time out in the field, the business development manager will enjoy autonomy as well as the support of a bright, dedicated, and team-oriented sales team.</p> <p><br> this role requires a confident and professional self-starter who is comfortable interfacing with senior level leadership, aggressive in finding and closing business, focused on meeting the customer’s needs, and able to work well within a team of sales managers in a rapidly growing business. proven success prospecting and navigating complex sales and generating proposals to meet a customer’s unique energy management needs is critical.</p> <p>key responsibilities</p> <ul> <li>prospect for and recruit new demand response and energy intelligence software customers via direct sales;</li> <li>develop customer market segmentation, targeting strategies, and sales planning as necessary and in conjunction with objectives of the emea sales team;</li> <li>use existing and future enernoc internal saas systems for pipeline management and sales progress reporting;</li> <li>analyse customer energy and facility data to understand a company's energy management needs and propose solutions;</li> <li>conduct facility audits to identify flexibility in energy consumption;</li> <li>collaborate with stakeholders to develop customer energy reduction plans;</li> <li>promote solutions using enernoc's portfolio of offerings that answer the business needs of key enterprise customers of enernoc;</li> <li>negotiate and close contracts for energy management related services with these customers;</li> <li>advise enernoc's marketing team on ways to improve product offerings and go to market strategies.</li> </ul> <p> required qualifications</p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>at least 5 years of outside sales experience</li> <li>at least 3 years of b2b sales experience</li> <li>experience with closing sales of energy solutions, energy hardware, energy software, or energy management services in the commercial, institutional, and or industrial markets.</li> <li>ability to develop strong customer relationships</li> <li>a proven track record of meeting and exceeding sales quotas</li> <li>an inherent hunter mentality and lead generation expertise as well as the ability to quickly identify and qualify sales opportunities to build and maintain a pipeline for new business</li> <li>ability to illustrate roi to c level decision makers, as well as interacting with facilities managers and engineers</li> </ul> <p>desired qualifications</p> <ul> <li>an established network of target market contacts</li> <li>previous experience selling into large commercial or industrial businesses</li> <li>experience within the energy space, such as energy supply, procurement, energy software, electrical hardware, or billing and tariff analysis is preferred, but not required.</li> </ul>
Regional SalesYorkshire - UK
Commissions Associate
<p>the commissions associate will serve as support for the execution of, development of, and analysis of enernoc’s commission plans. reporting to enernoc’s world-class finance organization, your first mission will be to develop an understanding of enernoc's key financial, accounting, and customer data systems, as well as the various enernoc product solutions and contract types. communication and cross departmental cohesion are vital in this position, and your work will be at a critical intersection of a variety of teams. detail oriented individuals with an innate curiosity for data analysis and business processes are sought out candidates for this role.<br>  <br> <strong>responsibilities: </strong></p> <ul> <li>support the commissioning process, start to finish, to ensure accurate and timely commission calculations and payments</li> <li>maintaining accurate sales personnel records in the company’s commission software, xactly</li> <li>assisting with monthly, quarterly, and annual commissions forecasting and financial closes </li> <li>providing customer service support and developing key relationships with enernoc’s sales organization</li> <li>implementing commission policy plan changes and commission parameters for new products</li> <li>collaborating with other departments to ensure that inputs and assumptions included in the commissions calculations are accurate and reasonable for enernoc’s business</li> <li>capturing best practices and lessons learned following each quarterly commissions cycle to feed continuous improvements in process, tools, communication, and training</li> <li>executing ad hoc analysis and projects as needed to inform and influence management decision making</li> <li>performing other duties as required to support enernoc’s finance organization</li> </ul> <p> <br> <strong>qualifications: </strong></p> <ul> <li>minimum of b.a. or b.s. undergraduate degree required</li> <li>1-3 years in accounting, finance, operations, or a related field</li> <li>exemplary oral and written communication skills</li> <li>ability to manage a high volume of transactional activity calmly and effectively</li> <li>a drive to provide excellent customer service and process improvement</li> <li>excellent time management and prioritization skills</li> <li>focus on attention to detail and a continuous drive to improve</li> <li>self-motivation and the ability to work in a fast paced, forward moving environment</li> <li>drive and enjoyment working in a team atmosphere</li> <li>boston-based position</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>experience with salesforce.com</li> <li>experience with commission plans</li> <li>experience with xactly software</li> </ul>
FinanceUS - Boston, MA
Customer Support Executive
<p>enernoc is a leading provider of energy intelligence software (eis). enernoc’s eis solutions for enterprises include applications that help organizations buy energy better, manage utility bills, optimize energy consumption, participate in demand response, and manage peak demand. enernoc’s eis solutions for utilities, grid operators and energy retailers include enernoc demand resource™, a turnkey demand response resource with firm capacity commitment, and enernoc demand manager™, a software-as-a-service (saas) application that provides utilities and retailers with underlying technology to manage their demand response programs.</p> <p><strong>roles and responsibilities for the position of customer support executive - night shift</strong></p> <ul> <li>providing support to customer request for login issues (reset password/reminder with login details through emails/ user’s level access)</li> <li>key point of contact to be in touch with customer to get approval to new user requests</li> <li>creating and deleting user accounts</li> <li>providing assistance to customer on how to find a site/report on ubm.</li> <li>forward incidents/service request to the teams responsible to take action according to their specialty/know how, while those teams are working on request received, customer service sends automatic message to all customers advising their order will be handled by relevant team</li> <li>coordination with teams to align procedures in order to address all issues properly and make sure everybody is on the same page; (conference calls/ meetings)</li> <li>conducting training for new co-workers and those who go through “job rotation program”<br> <br> <strong>required credentials</strong></li> <li>graduate</li> <li>excellent written and verbal communication </li> <li>electronic spreadsheet knowledge</li> <li>ready to work in night shift<br> <br> </li> </ul>
OperationsIN - Mumbai
Data Management Analyst
<p> </p> <p><strong> </strong>enernoc, a leading provider of energy efficiency and demand response solutions, has an immediate need for a set-up analyst to join our operations team in mumbai, india. the analyst will be responsible for managing all essentials site information related to utility bill processing. the analyst close eye for detail as some of the set-up information is critical information.  </p> <p><strong>key responsibilities</strong>:</p> <ul> <li>set up site and account details;</li> <li>analyse bills and contracts received from the clients</li> <li>setup and maintain tariffs structure with the correct flags, codes and prices</li> <li>monitor all essential site information such as site name, service address, city, state, country, payment information, latitude/longitude details and weather stations;</li> <li>resolve queries raised by the teams;</li> <li>ability to compare billed costs with tariffs</li> <li>ensure all database changes appear online correctly;</li> <li>manage incidents raised by the clients;</li> <li>communicate with suppliers and clients;</li> <li>close accounts and sites;</li> <li>update and maintain tariff and supplier database</li> <li>updating payment details on set-up files for ap and accruals</li> <li>check olfb incidents assigned to india processing team</li> <li>assist other teams whenever required</li> <li>overtime hours may be required to meet deadlines.</li> </ul> <p><strong> </strong><strong>required qualifications:</strong></p> <ul> <li>completed college;</li> <li>electronic spreadsheet knowledge;</li> <li>good analytical logical reasoning knowledge</li> <li>overall informatics knowledge;</li> <li>advanced written and oral english</li> </ul> <p><strong>skills/abilities:</strong></p> <ul> <li>client service orientation</li> <li>teamwork</li> <li>initiative</li> <li>flexibility</li> <li>good communication skills</li> <li>time management.</li> </ul>
OperationsIN - Mumbai
Demand Response Operations Analyst
<p>enernoc has an immediate need for a demand response operations analyst working in the dr global operations department. our team helps deliver on our global demand response and demand management program commitments by leading implementation, managing execution, and coordinating operational support for enernoc’s demand response and demand management programs.</p> <p>the ideal candidate will have a robust understanding of the dr business and a strong desire to become a domain expert in dr program rules, propriety systems, and operational protocols. the candidate will support the dr operations team in implementing new demand response programs, identifying and improving systems dependencies, and coordinating cross-functional teams to optimize customer retention and portfolio delivery.</p> <p><strong>what you’ll do:</strong></p> <p><em> drive customer success in demand response &amp; demand management programs</em></p> <ul> <li>become well-versed in factors impacting customer and portfolio performance, leverage this knowledge to drive customer success in utility and grid operator programs</li> <li>support maintenance and improvement of systems/platforms, including identification &amp; resolution of issues impacting program execution</li> <li>manage outbound customer communications and program training</li> <li>develop forecasting tools and form relationships with utility and grid operator personnel to predict dispatch likelihood</li> </ul> <p><em>analyze demand response &amp; demand management risks &amp; results</em></p> <ul> <li>develop a robust understanding of program contracts, rules, and operational implications</li> <li>use this knowledge to identify opportunities for margin increases and/or or risk reduction. deliver on these opportunities via continuous improvement in process, tools, systems, and training</li> <li>communicate demand response and demand management dispatch results to the company</li> </ul> <p><em>support ongoing training &amp; process optimization initiatives</em></p> <ul> <li>develop scalable tools &amp; processes to increase operational efficiency and improve customer delivery</li> <li>leverage systems understanding to coordinate and influence enernoc teams to drive improvements to customer, hardware, and software performance while recommending requirements for system enhancements to operations and engineering management</li> <li>develop and deliver program training to diverse enernoc teams that participate in demand response program activities</li> <li>support cross-functional implementation of new demand response &amp; demand management programs</li> </ul> <p><strong> </strong></p> <p><strong>we:</strong></p> <ul> <li>adopt a ‘why’ mentality – we are critical, love to learn, aim to think holistically, and work with intent</li> <li>collaborate as a habit and engage in candid conversation</li> <li>provide honest, direct feedback and leverage our diversity of background, skills, and interests</li> <li>set high standards, value accountability, are anticipatory, and are solutions-oriented</li> <li>play just as hard as we work</li> </ul> <p><strong>about you:                            </strong></p> <ul> <li>bs/ba</li> <li>excellent oral and written communication skills</li> <li>you love tackling thorny problems: getting deep into the details while communicating those results to diverse stakeholders</li> <li>you have experience managing multiple, cross-functional projects while maintaining strong internal relationships </li> <li>you are an adept ‘systems thinker’ – naturally curious about how things are designed &amp; built</li> <li>you have a demonstrated ability to manage high-stress situations calmly and effectively, in fact, you thrive in a fast-paced, open, flexible environment</li> <li>you are looking to be a core member of a deeply-connected, mission-driven team</li> <li>you have the hard skills to back it up: experienced with excel, r, visio, salesforce crm, or proprietary software</li> </ul> <p><strong>above and beyond:</strong></p> <ul> <li>you have 1-3 years of experience in an operational role</li> <li>you have a deep understanding of the demand response industry and power systems</li> <li>you have previously worked in energy management, power generation, demand response or related industries</li> <li>you have a background in six sigma or other quality improvement methodologies</li> </ul> <p> </p>
Network Operations US - Boston, MA
Enterprise Business Development Associate
<p> </p> <p>enernoc is seeking an ambitious and talented enterprise business development associate for our growing team. this role is responsible for introducing our enterprise account base, top 1000 accounts, to our software product suite. you will use a consultative approach to sell energy management software platform that integrates and simplifies the energy line item.</p> <p><strong>responsibilities:</strong></p> <ul> <li>maximize sales into an assigned territory, working with outside enterprise colleagues and sales management when appropriate</li> <li>prospect, articulate the product value proposition, and prepare appropriate documentation for early sales cycle meetings</li> <li>follow up on inquiries generated through web and marketing programs.</li> <li>when appropriate, work closely with enernoc’s partners in assigned territory in an effort to leverage selling efforts into the area</li> <li>keep daily record of calls and email communication in salesforce</li> <li>expand knowledge of industry as well as the competitive posture of the company</li> <li>prepare weekly/quarterly activity and pipeline development reports as requested</li> <li>expand customer base by identifying and selling into companies that are not current enernoc customers</li> </ul> <p><strong>qualifications:</strong></p> <ul> <li>able to provide high degree of enterprise selling acumen and account cultivation</li> <li>experience selling b2b and calling/communicating high in the organization</li> <li>strong interpersonal skills and ability to excel in a team oriented atmosphere</li> <li>strong written/verbal communications skills</li> <li>expertise with the use of sales information and databases (salesforce required;  preferred)</li> <li>minimum two years sales experience in a related enterprise software or energy services industry</li> <li>college graduate with ba or bs</li> </ul> <p><strong>cultural attributes:</strong></p> <ul> <li><strong>communicator</strong> : you possess strong communication skills and enjoy working with customers.</li> <li><strong>team-oriented:</strong><strong> </strong>you are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.</li> <li><strong>driven:</strong><strong> </strong>you are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.</li> <li><strong>entrepreneurial:</strong><strong> </strong>you thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.</li> <li><strong>passionate:</strong><strong> </strong>you must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.</li> <li><strong>self-motivated:</strong><strong> </strong>you can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.</li> <li><strong>constant improvement:</strong><strong> </strong>you seek to learn the new technologies in our industry. you spend the time to self-educate and leverage the vast resources at enernoc and its partners. you are positively, engaged in supporting the changes at enernoc.</li> </ul>
Inside SalesUS - Boston, MA
Junior Project Manager
<p>enernoc, a leading provider of energy intelligence solutions, has an immediate need for a junior project manager to join our world-class engineering organization.  reporting to the manager of project management in boston, ma, the junior project manager will play a vital role in leading project teams responsible for architecting, designing, building, testing and maintaining our state-of-the-art software product suite. this individual, who will learn and grow in this role, will serve as a key contributor within engineering and will be a self-starting, results driven worker responsible for driving and delivering high quality products on time and within budget.</p> <p><strong>you will: </strong></p> <ul> <li>serve as scrum master of 1 or more development teams.</li> <li>create and manage project documentation, including project plans, work breakdown structures, project charters, risk registers, etc.</li> <li>work with manager of project management to ensure alignment of your projects within the organization’s structure and goals</li> <li>drive process improvements where necessary.</li> <li>foster a collaborative environment within the organization.</li> <li>proactively communicate project status to upper management to provide visibility into projects.</li> <li>manage project time tracking to ensure accurate record keeping.</li> </ul> <p><strong>you have:</strong></p> <ul> <li>bachelor degree, preferably in computer science, engineering or a related field.</li> <li>minimum 2-3 years working within software development lifecycle (sdlc), preferably with some time spent as a technical contributor</li> <li>demonstrated understanding of the principles of project management.  technical players looking to move into project management space will be considered.</li> <li>must be a strong and focused team player and a consensus builder.</li> <li>ability to sift through details quickly to determine what’s important vs. what’s noise, along with a singular focus on project goals.</li> </ul> <p><strong>nice to have:</strong></p> <ul> <li>scrum certification is a plus.</li> </ul>
Software EngineeringUS - Boston, MA
Manager of Regulatory Affairs
<p>for the regulatory affairs expert with effective influencing abilities, this is an opportunity to be on the cutting edge of exciting policy development within the energy industry. this role will be instrumental in enernoc’s continued success in the marketplace. you will truly put your stamp on a well-regarded company that is making great strides throughout the world in the energy industry. in this highly visible role, you will influence rto/iso and state regulatory processes toward policies favorable to sound market solutions with a focus on demand response and other clean energy solutions. enernoc has an entrepreneurial spirit combined with establish market experience and if you are a well-rounded individual who enjoys jumping in and doing whatever needs to be done, then this 'create, think and problem solve role' just may be for you!</p> <p><strong>key responsibilities:</strong></p> <ul> <li>coverage of pjm wholesale markets on behalf of demand response business interests of enernoc including coverage of and advocacy in wholesale market matters via the pjm stakeholder process, ferc and other related and appropriate venues</li> <li>coverage of state regulatory matters impacting enoc demand response and procurement businesses at the retail level and at the wholesale level</li> <li>advocacy for state programs aligned with our business model as well as lobbying for state support of our wholesale energy market interests</li> <li>employee will be responsible for internal coordination of regulatory matters with relevant business units, including ensuring awareness of important matters, developing and advocating positions on behalf of our business interests, and providing other needed support for regulatory matters impacting our book of business</li> <li>leverage ability to write, edit, research, review filings and briefings will be necessary as you will deliver effective messages to key legislative and regulatory staff.</li> <li>leverage both written and verbal presentation skills to represent enernoc and its positions on market matters in both informal venues and formal docketed proceedings.</li> <li>actively work inside rto/iso stakeholder processes and other appropriate regulatory and legislative and regulatory arenas to advocate for rule development for the enernoc markets and its commercial end-users</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>excellent communication and presentation skills</li> <li>ability to travel</li> <li>market and or regulatory experience preferred</li> <li>location – local to pjm facilities or in boston office dependent on candidate’s qualifications</li> <li>bachelor’s degree in a related field, advanced degree preferred</li> </ul>
Regulatory AffairsBaltimore, MD
Netsuite System Analyst
<p><strong>key responsibilities:</strong></p> <ul> <li>serve as 1<sup>st</sup> tier support for application usage questions from employees globally.</li> <li>update configuration to align with changing business requirements.</li> <li>create and update reports to provide improved visibility of data.</li> <li>ensure high degree of data quality in supported systems.</li> <li>create test scripts and conduct qa testing as needed.</li> <li>document processes and lead end-user training when required.</li> </ul> <p> <strong>required qualifications:</strong></p> <ul> <li>ba/bs in mis, accounting, economics, computer science or similar technical field.</li> <li>minimum 2 years of experience in erp-related functional modules (e.g. netsuite, peoplesoft, oracle, etc.).</li> <li>minimum 1 year of experience with a programming language (c#, java, etc.).</li> <li>experience with microsoft office, including advanced excel (formulas, pivot tables, etc.).</li> <li>understanding of database design. working knowledge of sql preferred</li> <li>ability to apply creativity and objectivity to design and implement solutions to real business problems.</li> <li>strong self-motivation with the ability to work in a fast-paced, forward-moving environment.</li> <li>outstanding written and verbal communication skills. must utilize these skills to communicate effectively across all groups in the organization.</li> <li>strong customer service orientation.</li> <li>ability to work with business users and systems personnel in a team environment.</li> <li>ability to adapt quickly to new technologies and changing business requirements.</li> </ul> <p> <strong>desired qualifications:</strong></p> <ul> <li>basic accounting knowledge.</li> <li>experience with designing or improving business processes.</li> <li>familiarity with itil practices including change control.</li> </ul>
ITIN - Mumbai
Product Manager
<p>enernoc, a leading provider of technology-based energy management solutions, has an immediate need for a product manager to join our product management team.</p> <p>in this role, you will drive enernoc’s future of demand response (fdr) and distributed energy resource (der) initiatives within the global demand response product offering. you will be responsible for creating and maintaining the product roadmap to create new value for enernoc’s customer base.</p> <p><strong>your responsibilities for this role</strong></p> <ul> <li>contribute to the vision and strategy, and own the delivery for enernoc’s demand response (dr) product offerings.</li> <li>be enernoc’s demand response market and customer expert by initiating customer research, conducting market analysis, and understanding the ecosystem landscape.</li> <li>provide input on business cases to drive investment decisions and determine the metrics to measure and track success.</li> <li>define requirements, prioritize feature sequence, and work hand-in-hand with engineering through the development process.</li> <li>coordinate closely with marketing, sales, operations, and account management to successfully launch new features and products to market.</li> </ul> <p><strong>what you need to succeed </strong></p> <ul> <li>5-7 years product management or equivalent experience.</li> <li>excellent communication skills including the ability to translate between technical and business teams, and build strong relationships with diverse stakeholders.</li> <li>be a collaborate teammate who navigates through ambiguity, thinks globally, takes ownership of issues to drive them to resolution, and excels in a fast-paced environment.</li> <li>upbeat attitude and a sense of humor.</li> </ul> <p><strong>nice to have</strong></p> <ul> <li>experience in the energy or utility industry</li> <li>familiarity with demand response, distributed energy resources, and energy markets</li> <li>experience bringing b2b, service product offerings to market using agile methodology</li> </ul>
Product ManagementUS - Boston, MA, IR - Dublin
QA Automation Engineer
<p>enernoc, a leading provider of energy intelligence software (eis) solutions, is in need of a qa automation engineer to join our world-class organization. the role will focus on delivering automated test solutions for rest service validation, ui testing, golden data set verification, load &amp; soak (where appropriate) to enhance our existing automation frameworks.</p> <p><strong>about the job:</strong></p> <ul> <li>design &amp; develop/implement test automation solutions</li> <li>work with development teams to interface solutions with existing code bases </li> <li>communicate/report on code/dev quality metrics as appropriate</li> <li>research &amp; progress opportunities to improve the quality of our outputs</li> <li>ensure our customers are using a quality product that does what they need it to</li> </ul> <p><strong>about you:</strong></p> <ul> <li>bs in computer science or comparable area</li> <li>fluency in javascript, java, scala, .net or similar</li> <li>experience with testing tools &amp; framework (e.g. selenium, protractor, intellitest, swagger-test, scalatest)</li> <li>experience in restful api environments</li> <li>production experience with aws, jenkins, terraform</li> <li>knowledge of the aws service stack (e.g. lambda, kinesis, dynamodb, api gateway)</li> <li>ability to learn new technologies &amp; paradigms as required</li> </ul> <p><strong>above and beyond:</strong></p> <ul> <li>experience working with a variety of development patterns, technologies, platform stacks</li> <li>a track record of continuous skills enhancement and technical development</li> <li>prior work with large volume transactional data services (and large data sets)</li> <li>knowledge and experience of electrical metering theory and technology</li> <li>relational, nosql, graph database exposure</li> </ul>
Software EngineeringIE - Dublin
Ratification Analyst
<p><strong> </strong>enernoc, a leading provider of energy efficiency and demand response solutions, has an immediate need for a ratification analyst to join our operations team in mumbai, india. the analyst will be required to investigate and analyse utility invoices, handling anomalies and  identifying billing errors. they will also have to analyse consumption and cost charts, helping the client to avoid/reduce costs.</p> <p> </p> <p><strong>key responsibilities</strong>:</p> <ul> <li>analyse cost/consumption charts</li> <li>run ratification reports</li> <li>pass on supplier and customer related queries to the supplier calls team or the senior ratification analyst;</li> <li>analyse system data in order to find possible savings and avoidable costs;</li> <li>pass on savings details to system analysis and mer report team</li> <li>assist input team whenever required</li> <li>overtime hours may be required to meet deadlines.</li> </ul> <p><strong> </strong><strong>required qualifications:</strong></p> <ul> <li>completed college;</li> <li>electronic spreadsheet knowledge;</li> <li>good analytical logical reasoning knowledge</li> <li>overall informatics knowledge;</li> <li>advanced written and oral english</li> </ul> <p><strong>skills/abilities:</strong></p> <ul> <li>client service orientation</li> <li>teamwork</li> <li>initiative</li> <li>flexibility</li> <li>good communication skills</li> <li>time management.</li> </ul>
OperationsIN - Mumbai
Security Analyst - Incident Response
<p>the sr. information security analyst provides security and technical guidance to identify and assist in establishing practices and system configurations that ensure the confidentiality, integrity and availability of information systems assets. provide guidance to clients and other first responders for the proper handling of information security incidents, coordinate efforts of and provide timely updates to multiple business units during response as well as provide recommendations to the units as required. monitors and audits information systems activities and systems to confirm information security policy compliance and provides management with security policy compliance assessments and system monitoring reports. experience in security aspects of multiple platforms, operating systems, software, communications, and network protocols.</p> <p><strong>key responsibilities         </strong></p> <ul> <li>manage personal project work</li> <li>triage and lead escalated security events and incident</li> <li>work independently or among team members to ensure incident procedures address the objectives of the security incident response program, and review required documentation for adherence to the department standards and process</li> <li>effectively respond to case work relating to computer security vulnerabilities, phishing, malware, and forensic investigations</li> <li>ability to anticipate and respond to changing priorities, and operate effectively in a dynamic demand-based environment, requiring extreme flexibility and responsiveness</li> <li>lead and manage security incidents to ensure timely mitigation and remediation efforts are completed</li> <li>investigate network anomalies and other cyber security events to determine the cause and extent of exposure and overall risk to the environment</li> <li>preserve, harvest, and process electronic data according to company policies and regulatory requirements</li> <li>participate in forensic investigations as required, to include the collection, preservation of electronic evidence, analysis, and creation of a final report</li> <li>preserve and forensically analyze data from electronic data sources, including laptop and desktop computers, servers, and mobile devices</li> <li>produce high quality oral and written work, presenting complex technical matters clearly and concisely with audiences ranging from peers to sr. management</li> <li>development and upkeep of standard operating procedures with the insight to know when new ones need to be developed</li> <li>be familiar with current and proposed laws, regulations, industry standards, and ethical requirements related to information security and privacy</li> <li>assist intrusion remediation and strategy development and implementation.</li> <li>recommend effective process changes to enhance defense and response procedures.</li> <li>coordinate with clients to resolve high or critical severity level incidents.</li> <li>evaluate, test and select security tools, evaluation products and control products.</li> <li>assist with annual sox and soc assessment and related remediation efforts.</li> </ul> <p><strong>job requirements </strong></p> <p><strong>qualifications </strong></p> <ul> <li>bachelor’s degree in information systems preferred or a related technical field, or strong equivalent work experience in a technical environment.</li> <li>a minimum of 4 -6 years of experience in the field of information security.strong working knowledge of information systems security standards and practices. experience with one or more of the following: security monitoring, database security, policy and procedure, active directory, cryptography/pki, application security assessments, risk assessments, security awareness, or related information security subject area.</li> <li>possession of security certification(s): cissp (highly preferred), sscp, security+, gsec, mcse, cisa, or cism.</li> <li>must be available on call 24x7x365 and able to quickly respond to problems affecting system security, occasionally requiring work outside normal business hours (i.e. evenings, weekends, or early mornings).</li> </ul> <p><strong>core competencies </strong></p> <ul> <li>customer/quality focus</li> <li>passionate about information security</li> <li>teamwork/collaboration</li> <li>self-starter and ability to work independently</li> <li>exceptional communication skills both written and verbal</li> </ul> <p><strong>ada physical/mental/workplace requirements </strong></p> <ul> <li>occasional lifting up to 25 lbs.</li> <li>sitting, working at desk/personal computer for extended periods of time</li> <li>primary work environment is professional corporate office</li> <li>ability to travel both domestically and internationally</li> </ul> <p> </p>
ITUS - Boston, MA
Senior Big Data Engineer
<p>enernoc, a leading provider of demand response and energy efficiency solutions, has an immediate need for a senior big data software engineer to join our world-class engineering organization.  we are building enernoc's next generation data services and analytics platform, and we need exceptional people to help us do it!  a big data engineer on the data platform team is ideally a strong generalist with experience using nosql solutions.  if you love solving scalability puzzles, working with large data sets and have the drive necessary to optimize performance of high-visibility smart grid systems, then this is the position for you!</p> <p><strong>key responsibilities:</strong></p> <ul> <li>work with the platform team to identify, evaluate and implement nosql storage solutions</li> <li>design strategies for storing structured and unstructured data</li> <li>write code in a variety of languages</li> <li>assist in architecting and deliver software components</li> <li>author and maintain technical specifications<br> </li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>bachelor's or master's degree in computer science, software engineering or related field;</li> <li>3+ experience implementing solutions built on nosql database technologies systems (hbase, hadoop, dynamodb , mongodb, etc…)</li> <li>5+ years professional experience designing and developing java applications;</li> <li>3+ years of experience developing and working on big data platforms leveraging services like dynamo, redshift, lambda , kinesis and emr</li> <li>experience working with large data sets</li> <li>big data concepts such as map reduce,</li> <li>deep understanding of one (or more) of the following languages: scala, python and java</li> <li>experience implementing and using restful apis</li> <li>experience with source control, build systems, and testing tools.</li> <li>excellent communication and collaboration skills</li> <li>ability to work from our boston office</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>experience with a big data database management system (e.g. cassandra, hbase)</li> <li>experience running and administering applications on amazon web services </li> <li>experience working with amazon web services (aws) and cloud management tools;</li> <li>prior experience building etl systems</li> <li>experience with spark and r</li> <li>experience working in an agile environment (scrum, kanban, etc.)</li> </ul>
Software EngineeringBoston, MA
Senior Data Analytics Expert
<p>enernoc, a leading provider of energy intelligence software, has an immediate need for a senior data analytics expert to join the intelligence &amp; analytics team.  our team is focused on better serving our customers through automating the analytics we provide to our customer base, in particular, our customers in the energy supply markets. the ideal candidate will have excellent knowledge of the energy markets, big data management methods, statistical analysis, business processes, and computer modeling. day-to-day responsibilities will require building, testing, maintaining models and data, improvements to cross-functional processes and initiatives, support of other intelligence &amp; analytics team members, and continuous iterative development of methodologies within the intelligence &amp; analytics group at enernoc. additionally, the ideal candidate must possess excellent problem solving skills, solid analytical experience, a desire to learn the energy market (both demand and supply), as well as the ability to thrive in a flexible, fast-paced, team environment under time-critical, stressful situations.</p> <p><strong>responsibilities:</strong></p> <ul> <li>take the intelligence &amp; analytics team’s deliverables, particularly for our energy procurement service, and automate the reporting functionality through our various software tools and platforms</li> <li>invent and develop new methods, tools, platforms to improve our overall offering to the market</li> <li>learn and understand the fundamentals behind the energy markets</li> <li>provide input into commercialization and data infrastructure design of our solutions that allows us to engage a large number of clients</li> <li>create, enhance and maintain deliverable models (excel and software based)</li> <li>assist in the design, development and launch of data models/products </li> <li>collaborate with subject matter experts, product management, data scientists and engineering to enhance and shape our delivery of procurement services to the market</li> <li>work as a part of a highly dynamic cross functional team to drive and deliver on our professional services to customers</li> <li>learn other enernoc products, including software services and energy services</li> <li>develop strong and trusted relationships with key internal stakeholders</li> <li>performing other duties as required</li> </ul> <p><strong>required qualifications/skills/education:</strong></p> <ul> <li>background in economics, engineering, statistics, computer science, finance, or other data heavy field</li> <li>must possess hands-on experience in a wide range of analytic capabilities including aggregation, statistical analysis, regression, time series analysis, clustering, multivariate regression analysis, monte carlo methods</li> <li>excellent problem-solving and analytical skills</li> <li>excellent computer skills, including mastery of microsoft office products</li> <li>must have excellent programming skills (e.g. sql, visual studios, r, python, etc.)</li> <li>self-motivation and the ability to work in a fast paced, future focused environment</li> <li>a minimum 3 years industry experience working with large and complex data sets</li> <li>energy industry experience is desired</li> </ul> <p><strong>preferred qualifications/skills/education:</strong></p> <ul> <li>advanced degree(s) or certification(s) in physics, math, engineering, computer science, data science, business, economics</li> <li>accounting, finance and budgeting experience</li> <li>previous power or gas price structuring, risk management or analysis experience</li> <li>preferred ability to read tariffs and recreate electric and natural gas utility costs</li> <li>preferred working knowledge of natural gas markets, interstate pipelines and ldcs</li> </ul> <p><strong>expected outcomes:</strong></p> <ul> <li>quantifiable increased efficiency of delivering professional services and analytics to a single site or large portfolio of sites.</li> <li>increased software adoption by our internal stakeholders</li> <li>increased scalability of professional services</li> <li>project work is delivered on time, on budget and at a high level of quality</li> <li>professional development goals are met</li> </ul>
Energy IntelligenceUS - Baltimore, MD, US - Boston, MA
Senior Energy Analyst
<h1> </h1> <p>the senior energy analyst, with minimal guidance, will support the energy procurement and advising business. enernoc offers two discrete procurement services: the energy procurement team helps customers navigate complex, competitive energy supply markets to buy energy at the best available price and secure contracts that match a customer’s risk tolerance. the advisory services go a step further, working with the customer to design a holistic procurement and supply management strategy and actively track and evaluate the performance of that strategy over time. </p> <p>the senior energy analyst will support the energy procurement group as well as numerous teams and stakeholders.  this individual will provide analyses that address energy procurement related deliverables and potentially work across all three cost drivers for customers. types of energy analyzed for customers include electric, natural gas, other fuels, and distributed generation systems. energy analysts may also be recruited to provide customer analysis as part of the sales process. </p> <p>key responsibilities may include:</p> <ul> <li>principally responsible for all analytics of enernoc’s enterprise, subaccount and load serving entity customers</li> <li>reporting customer analytics: customer energy budgets, variance to budget, savings from default service, var analysis, load profiles, mark to market reporting, tariff analysis, pricing indices, procurement summary analytics and ad hoc requests</li> <li>be the regional expert on assigned energy markets</li> <li>accountable for leading and contributing to structured close-out and data management process for procurement software</li> <li>maintain the integrity of enernoc’s procurement software</li> <li>assist in the bid analysis for customer rfp’s</li> <li>create, enhance and maintain deliverable models (excel and software based)</li> <li>attend customer meetings with a procurement manager or energy advisor as needed</li> <li>write and report energy market content for internal and external market commentary</li> <li>lead members of the team in process/tool improvement projects</li> <li>presale work as requested</li> <li>assist the product team in analyzing new supply markets, concepts, and commodities as requested</li> <li>train other members of the procurement organization and enernoc as needed</li> <li>act as a mentor for junior analysts</li> <li>attend skills training to meet skills requirements and maintain certifications</li> <li>learn other enernoc products as needed, including software services and energy services</li> <li>performing other duties as required</li> </ul> <p>talents:</p> <ul> <li>intellection: introspective and appreciate intellectual discussions</li> <li>competence: a need for expertise or mastery</li> <li>problem solving: an ability to think things through with incomplete data</li> <li>analytical: ability to think about all the factors that might affect a situation</li> </ul> <p>required qualifications/skills/education:</p> <ul> <li>ba/bs degree</li> <li>specific market knowledge of pjm</li> <li>specific market knowledge of the mid-atlantic natural gas system</li> <li>detailed knowledge of electric cost components and rto pricing in the pjm market</li> <li>excellent computer skills and a strong knowledge of microsoft excel</li> <li>technical writing experience</li> <li>background in finance, accounting, mathematics or energy and derivatives markets</li> <li>strong spreadsheet skills, experience with database queries and cost modeling</li> <li>budgeting, forecasting and price structuring</li> <li>working knowledge of natural gas markets, interstate pipelines and ldcs</li> <li>ability to read tariffs and recreate electric and natural gas utility costs</li> <li>5-10 years of professional experience in a corporate setting preferably in the natural gas or power industry</li> <li>excellent attention to detail</li> </ul> <p>preferred qualifications/skills/education:</p> <ul> <li>specific market knowledge of miso</li> <li>accounting, finance and budgeting experience</li> </ul> <ul> <li>previous power or gas price structuring, risk management or analysis experience</li> </ul> <ul> <li>it and programming skills that will improve existing spreadsheet based models</li> <li>vba or visual basic experience a plus</li> <li>natural gas or electric scheduling experience</li> </ul> <p>expected outcomes:</p> <ul> <li>internal customer satisfaction score is achieved</li> <li>project work is delivered on time, on budget and at a high level of quality</li> <li>professional development goals are met</li> </ul> <p> </p> <p> </p> <p> </p>
Energy IntelligenceUS - Baltimore, MD
Senior Product Marketing Manager
<p>enernoc’s product marketing team is growing and we’re looking for a top-notch teammate to join our ranks. </p> <p><strong>about you:</strong> you’re passionate about our products and ready to lead the industry in defining the category. you’re customer obsessed and wield that energy to drive adoption for our products and value to our customers. you’re bright, relentless, and good because that’s what it takes to change the way the world uses energy (and what being an enernocer is all about). you’re not only equal parts creative and analytical, but also have excellent presentation and written communication skills to share your thinking. </p> <p><strong>about enernoc:</strong> enernoc is a global software company and a leading provider of energy intelligence software (eis) to enterprises and utilities. with over 1000 employees and customers on six continents, enernoc is helping to change the way the world uses energy.  enernoc’s eis helps enterprise customers gain insight into and manage their energy spend, while it’s utility software helps utilities engage with their customers and manage energy demand.</p> <p><strong>about the job:</strong> enernoc’s product marketing team is responsible for commercializing new products, creating demand through pricing, packaging, and positioning, and being both customer and product evangelists.  as part of the product organization, product marketing is well-regarded and viewed as central to shaping the product vision. enernoc’s product marketers are a high performing group, extremely collaborative, and instinctive change-makers. </p> <p>it’s a boston-based role at enernoc’s corporate headquarters in the innovation district. here’s what you’ll be expected to take on:</p> <ul> <li>sales and marketing enablement: create sales tools that support our sales process, our customers’ buying process, and demand generation – and train go-to-market teams on these new tools. </li> <li>customer and market intelligence: develop expertise in customer segmentation, buying process, market trends, and win-loss analysis to inform both go-to-market activities and product strategy.</li> <li>positioning and messaging: craft positioning and messaging that clearly communicates and differentiates the value of our products by tying customer key business issues to enernoc solution benefits. bring message to market through thought leadership and compelling content.</li> <li>product evangelism: from internal meetings to content development to demos, your product expertise and love for storytelling demonstrates the value we deliver in a compelling way, in any and every setting. </li> <li>new market development: lead product marketing activities for new market entry. use market sizing, segmentation, and macro trends data to make recommendations around pricing strategies, go-to-market initiatives, and product priorities.</li> <li>sales support: provide demos, build business cases, and develop solutions with our sales team and directly with customers. this role is customer facing and the experience you gain supporting our sales organization will provide you the credibility and experience to improve our marketing and product development.</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>bachelor's degree or equivalent; mba nice to have</li> <li>strong marketer – understands fundamentals of messaging and positioning from a tactical and strategic perspective. that likely means you have at least 3 years of experience in b2b product management, product marketing, or strategic marketing, 5-7 years preferred</li> <li>dynamic relationship builder – be the go-to product and customer expert with sales, marketing, product management, professional services, operations –  experience working with global b2b sales and marketing organizations at an enterprise software company is a plus</li> <li>customer-centric – you love being in front of customers and discovering new ways to meet their needs with our solutions – in order to both drive sales and inform our marketing and product strategy</li> <li>polished presenter –to support roll out of high visibility initiatives, in cross-functional team training   </li> <li>consummate team player first and cross-functional leader second. you go out of your way to ensure exceptional communications between yourself and your colleagues, build consensus, and lead by influence – and most importantly, execute</li> <li>ability to work in a fast paced exciting environment</li> <li>creativity and a sense of humor</li> </ul>
MarketingBoston, MA
Senior UX Designer
<p>user experience at enernoc is a team sport. ux designers collaborate with product leaders, customers, prospects, and ux team members to define and execute against a comprehensive ux plan that creates competitive advantage. this requires translating strategy, business requirements, leading customer research, distilling key findings and deriving usability best practices. you’ll be a driving force behind high-quality, customer-centric and customer-validated designs that support and reinforce the product vision, brand and business objectives. </p> <p><strong>about you:</strong></p> <p>as a member of a small team of ux designers, you’ll help drive the design and success of our first-of-it’s-kind saas platform. you’re a problem solver who collaborates well and is comfortable rolling up your sleeves to get the job done.  you’re a self-starter, an excellent communicator and passionate for great design – with a portfolio of prior work you’re proud to show. you are focused on behaviors and outcomes while thinking about comprehensive design systems, rather than relying on flashy effects. you enjoy mentoring and helping your teammates grow professionally.</p> <p> <strong>key responsibilities:</strong></p> <ul> <li>accountable for overall ux design and execution in alignment with, and in support of, overall product vision and priorities. </li> <li>collaborate with users, other ux designers, product managers, software developers, and leadership to design exceptional user experiences. <ul> <li>create wireframes, prototypes and visual designs to support the rapid iteration of our core product.</li> <li>lead user testing sessions, gather feedback, and share key learnings with product team</li> </ul> </li> <li>provide product &amp; development teams with customer-validated shovel-ready designs. </li> <li>maintain and evolve our product style guide, ia approach, user research methodology, ux design and documentation. </li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>bachelor’s or master’s degree in design, human-computer interaction, or related disciplines</li> <li>5+ years experience in ux/ui design, interaction design, information architecture (ia) or other related disciplines with at least 1 year at a saas company</li> <li>experience with agile/scrum/lean-ux</li> <li>advanced understanding of ux ideation and design techniques</li> <li>proficiency with design tools such as adobe creative suite: photoshop and illustrator, sketch, proto.io and invision</li> <li>exceptional communication skills</li> <li>team player, solutions-oriented, and a consensus builder</li> <li>experience with data visualization is a plus</li> </ul>
Product ManagementBoston, MA
ServiceNow System Analyst
<p>the servicenow admin/ developer will work with the global itsm team to maximize the value of servicenow enterprise in the following modules, but not limited too; incident, problem, change, knowledge, and administration with an emphasis on workflows and process improvements. there will be a focus on implementing the full life cycle of asset management with discovery and potentially software asset/ license management.</p> <p> <strong>responsibilities </strong></p> <ul> <li>experience with release/version upgrades including scheduling cloning and migration of data from instances with servicenow</li> <li>responsible for troubleshooting problems as reported by users</li> <li>servicenow platform development</li> <li>servicenow administration</li> <li>development of servicenow applications, including modification to existing itsm modules</li> <li>defines and documents procedures for processes and workflows</li> <li>perform regular servicenow discovery and cmdb maintenance</li> <li>integration of disparate systems using soap and rest apis</li> <li>mid-server configuration (to facilitate rest calls); cmdb configuration and integration</li> <li>report setup/custom reporting</li> <li>custom scripting</li> <li>works on multiple projects as a project team member, occasionally as a project leader</li> <li>3<sup>rd</sup> party software integrations</li> <li>facilitating roll out of new applications and modules</li> <li>communicates effectively with management and other members of the project</li> <li>additional duties as assigned and defined by management</li> </ul> <p> <strong>requirements</strong></p> <ul> <li>bs/ba degree in computer science, mis, or related field/equivalent experience</li> <li>5+ years in it, development or it service management</li> <li>2+ years working with servicenow as an implementation consultant, solution architect, or system administrator with multi-service provider experience.</li> <li>experience working with dynamic html components: ajax, javascript, css, xml, html, xhtml.</li> <li>thorough understanding of itil/itsm processes</li> <li>ability to understand and be able to communicate complex technical systems</li> <li>proven ability to maintain a professional demeanor when handling complex user issues</li> <li>excellent verbal and written communication skills</li> <li>must works well in a team environment</li> <li>strong personal commitment to quality and customer service</li> </ul> <p> <strong>preferred/ desired skills</strong></p> <ul> <li>understanding of basic networking and system administration.</li> <li>experience with service catalog, cmdb, cms, incident management, workflow, automation, integrations, orchestration.</li> <li>experience with workday integrations – hr / finance modules preferred.</li> <li>experience with salesforce integrations preferred</li> <li>servicenow certifications are a plus.</li> <li>servicenow certified systems administrator</li> <li>servicenow certified application developer</li> <li>servicenow certified implementation specialist</li> </ul>
ITIN - Mumbai
Software Developer
<p>enernoc, a leading provider of energy intelligence software (eis) solutions, is in need of a full stack software developer to join our world-class organization. the role will focus on developing applications &amp; services for worldwide consumption using technologies including c#/.net, sql server, and aws services but also working with a host of current and legacy technologies across our global portfolio</p> <p><strong>about the job: </strong></p> <ul> <li>design, develop &amp; deliver applications to meet business needs in a rad environment</li> <li>own solutions from conception to production deployment and use</li> <li>communicate progress to business &amp; technical stakeholders throughout solution lifecycles</li> <li>write well documented and tested code to agreed architectural standards</li> <li>perform load, soak, qa testing to deliver quality solutions (and keep them that way)</li> <li>contribute ideas for new features and identify areas for improvement proactively</li> <li>join larger development teams to drive or support initiatives as required</li> </ul> <p><strong>about you: </strong></p> <ul> <li>bs in computer science or comparable area</li> <li>fluency in c# or similar</li> <li>experience building restful apis</li> <li>experience developing customer facing web applications</li> <li>production experience with relational databases</li> <li>production experience with aws servers &amp; services</li> <li>ability to learn new technologies &amp; paradigms as required</li> </ul> <p><strong>above and beyond: </strong></p> <ul> <li>experience working with a variety of development patterns, technologies, platform stacks</li> <li>a track record of continuous skills enhancement and technical development</li> <li>prior work with large volume transactional data services (and large data sets)</li> <li>knowledge and experience of electrical metering theory and technology</li> <li>nosql database &amp; functional programming exposure</li> </ul>
Software EngineeringIR - Dublin
Software Engineer (UI)
<p><strong>position description:</strong></p> <p>do you consider yourself a software craftsperson who is passionate about creating intuitive and polished tools that people use every day? if so, read on…</p> <p>at enernoc, we don't just build software; we're changing the way people use energy. we innovate through hack-a-thons and company-wide initiatives to build software that provides insight into one of the most complex areas of today – energy.</p> <p>enernoc has an immediate opening for a software engineer, focusing on developing web applications with an emphasis on user interfaces (ui) using html/js/css. you will work closely with our other developers, qa, and product management on full-stack development opportunities. this position requires a broad knowledge of computer science and software engineering as well as diverse development principles.</p> <p><br><strong>essential duties:</strong></p> <ul> <li>develops user-centric client applications and supporting restful backend services.</li> <li>participates in developing, testing, and deploying clean code in a devops environment.</li> <li>authors and maintains technical specifications.</li> <li>performs other duties as required.</li> </ul> <p><strong>required qualifications/skills/education:</strong></p> <ul> <li>5+ years of experience developing web applications.</li> <li>2+ years of experience with javascript mvc (single-page-application) frameworks such as angularjs (preferred), ember.js, or backbone.js.</li> <li>1+ years of experience in mobile development; including responsive web design, native development, and/or cross-platform technologies such as nativescript and/or react native.</li> <li>experience developing saas-based web applications using an agile/scrum methodology.</li> <li>experience with development tools such as sass, less, grunt, gulp, webpack, and/or git.</li> <li>b.s. computer science, software engineering, or related technical field.</li> <li>excellent written and verbal communication skills.</li> </ul> <p><strong>desired qualifications/skills/education:</strong></p> <ul> <li>experience with protractor, selenium, java, node.js, and/or angular 2. </li> <li>experience with cloud deployment (aws), apache http server, jenkins, and/or behavior-driven development (bdd).</li> <li>experience with webstorm, eclipse, and/or sublime.</li> <li>experience developing in osx environment.</li> </ul>
Software EngineeringBoston, MA
Supplier Calls Executive
<p><strong> </strong></p> <p><strong>supplier calls executive</strong></p> <p>enernoc, a leading provider of energy efficiency and demand response solutions, has an immediate need for supplier call executives to join our operations team in mumbai, india. the executives will be responsible for information flow between suppliers, customers and other operation centers to support our business.</p> <p> </p> <p><strong>key responsibilities</strong>:</p> <ul> <li>call suppliers for missing bills (usa, canada, australia and uk)</li> <li>investigate disconnection notices and reminder notes and call supplier/client as required</li> <li>request complete and/or legible invoices</li> <li>request rate contacts for the tariffs team, if necessary</li> <li>handle bill redirection calls for new clients/sites</li> <li>make calls based on client requests</li> <li>overtime hours may be required to meet deadlines.</li> </ul> <p><strong> </strong><strong>required qualifications:</strong></p> <ul> <li>completed college;</li> <li>electronic spreadsheet knowledge;</li> <li>overall informatics knowledge;</li> <li>advanced english</li> </ul> <p><strong>skills/abilities:</strong></p> <ul> <li>client service orientation</li> <li>teamwork</li> <li>initiative</li> <li>flexibility</li> <li>good communication skills</li> <li>time management.</li> </ul>
OperationsIN - Mumbai
Systems and Analytics Associate
<p><strong>systems &amp; analytics associate</strong></p> <p><strong>boston, ma</strong></p> <p>enernoc, a leading provider of demand response (dr) and energy intelligence software (eis), has an immediate need for a systems &amp; analytics associate to work in its boston office. the systems and analytics group contributes to enernoc’s mission by building and maintaining systems that support dr performance evaluation, financial reporting, portfolio and risk management, and other strategic quantitative analysis. in this role, your main responsibility will be to develop and maintain our r-based analytical systems used to assess performance and payments after dr events.</p> <p>as a systems &amp; analytics associate, you will become an expert working with the systems and data driving dr at thousands of customer sites across the globe. you will have the opportunity to analyze and explore trends related to dr, and increasingly, battery storage offerings. you will also become knowledgeable with program rules across enernoc’s 50+ dr programs. on the technical side, you will quickly become an expert with r, shiny and salesforce’s api, in addition to having sql and python exposure.</p> <p><strong>responsibilities:</strong></p> <ul> <li>develop r-based tools supporting enernoc’s delivery of dr services across the globe</li> <li>develop shiny-based user interfaces to streamline processes and allow internal-user data exploration</li> <li>holistically analyze our systems and identify process/tool improvements that enable scalable and repeatable results</li> <li>scope, develop and present to stakeholders on ad-hoc analytical projects</li> <li>work with program owners to integrate new programs and market changes into our systems</li> <li>work with team members to troubleshoot issues and structurally address root causes</li> <li>improve and maintain documentation of shared code</li> <li>collaborate with others on cross-functional initiatives</li> <li>all other tasks and responsibilities as requested by management</li> </ul> <p><strong>required qualifications:</strong></p> <ul> <li>ba/bs, with a degree in a quantitative/analytical field (physics, chemistry, mathematics, computer science, operations research, engineering, statistics, economics) or another field with demonstrated ability to work with and derive insights from large amounts of data</li> <li>working knowledge of an object oriented programming language such as r, matlab, python, etc.</li> <li>demonstrated skills in data analysis, visualization, and statistics</li> <li>ability to introduce new concepts into an existing process</li> <li>attention to detail and an inquisitive nature</li> <li>excellent time management skills and ability to balance conflicting priorities</li> <li>excellent oral and written communications skills</li> <li>demonstrated ability to work independently and in a team-driven context</li> <li>self-motivation and the ability to work in a fast paced, forward moving environment</li> <li>excellent problem-solving and organizational skills</li> <li>ability to manage high stress situations calmly and effectively</li> </ul> <p><strong>desired qualifications:</strong></p> <ul> <li>1-2 years of experience in energy, data analytics, engineering, or similar industry with quantitative focus</li> <li>prior experience with process improvement and project management</li> <li>hands-on experience working with salesforce</li> </ul>
Energy MarketsUS - Boston, MA

How We Work

From community service days to scooters used to zip around the office, we have a passion for collaboration, challenges, and having fun.

 

Make an immediate impact

Be a part of a team building technology that’s unlike anything else on the market. We’re leveraging the largest energy database on earth to build industry-defining software and we're always looking for new talent.

Grow with us

At EnerNOC, we believe that learning never ends. We also give you the power to control your own career. From informal “lunch and learns” to formal team trainings, professional development is baked into how we work.

Collaborate globally

With a team of 1,000+ spanning five continents, you’ll connect with team members in our offices around the world on a regular basis. If you’re looking to work abroad, we have both short and long-term assignments in places like Australia, Ireland, Korea, and England.

Experience great perks

Take a break from your ergonomically designed workspace with a standing desk to play foosball, ping pong, or even head out on the water with one of our paddle boards or kayaks. Grab a free snack or cup of coffee any time of the day to reenergize.

“EnerNOC is full of incredibly bright, driven employees who are passionate about their work. Our mission to change the way the world uses energy, backed by our disruptive technology and passionate employees, makes EnerNOC a great place to work. The combination of work-life balance, excellent benefits, a team-oriented environment, and a mission-driven culture drives EnerNOC to the top of my list of best places I've worked at.”

SOURCING SPECIALIST

“I care where I work and who I work with because this is where I spend most of my time. I choose to work at EnerNOC because of the people, culture and company. There are many places to work in Boston and a lot of them have cool offices, free food, etc., but not all of them believe in trying to make the world a better place. Do good, feel good. Now that's a motto!”

SOFTWARE ENGINEER

“The company has a harmonic mix of both tenured and young people, all are extremely smart, good, and motivated. People are genuinely interested in the space, learning, and growing as much as they can. A very teamwork and collaboration focused environment which produces the best results and smartest employees.”

PRODUCT MANAGER

“As an intern here at EnerNOC, I feel like a valued member of the team and that my opinion matters. It’s great to work for a company where everyone is passionate about what they do and there is a truly collaborative environment.”

INTERN