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It Pays to Rely on EnerNOC DemandSMART™

There are many benefits to participating in demand response:

  • Earn payments—with no cost or risk
  • Reduce your energy costs
  • Increase operational reliability
  • Support your community

Put energy to work for your business

Commercial, institutional, and industrial organizations across the globe pay billions in energy expenses each year. But savvy energy users are finding new ways to manage their energy usage in a way that adds money back to their bottom line. Last year, DemandSMART, EnerNOC’s comprehensive demand response (DR) application, helped our customer base earn approximately $100 million in payments. Demand response boosts the bottom line and brings other powerful benefits to our customers, their communities, and the environment. And it is just one offering in our comprehensive suite of energy management applications—from helping you manage energy supply risk to driving energy efficiency to tracking your carbon footprint.

What is demand response?

Demand response pays you to reduce energy use at your facility when the grid is under stress or prices are spiking. Depending on your organization’s needs and abilities, energy reductions might involve shutting off some nonessential lighting, adjusting thermostat settings, turning off any unnecessary equipment, or delaying energyintensive processes until after a demand response event has passed. In some regions, if you have on-site generation capabilities, you can also choose to transfer your load to a back-up generator—effectively removing your organization from the grid for a brief period.

With DemandSMART, your business can maximize the financial benefits of demand response—with no cost or financial risk. EnerNOC has helped thousands of commercial, institutional, and industrial organizations like yours design energy reduction plans that ensure that everyday business operations continue ahead unaffected, while maximizing the payments and other benefits of participation.

A simple, compelling solution

We make participating in DR as simple and straightforward as possible, while removing the risk and providing regular payments at no cost to your business:

  • You get paid for being on standby in case a demand response event is dispatched. And you’ll continue to get paid, whether or not you’re called upon to help.
  • We work with you to create a customized energy reduction plan designed to deliver the maximum electricity reductions with minimal impact on your business.
  • We install a metering device, free of charge, at your facility to monitor energy consumption and provide you with free, on-demand access to your energy data through the DemandSMART application.
  • We notify you when your local utility or grid operator dispatches a demand response event and needs you to reduce energy.
  • You respond by reducing your energy use temporarily. In most programs, you get paid again, based on how well you perform during an event. If you’re unable to perform for some reason, you’ll never have to pay us a penalty.

That’s demand response with EnerNOC. Thousands of organizations—from heavy manufacturing facilities to leading universities, from hotels to hospitals—are already working with EnerNOC to manage their energy use and benefit from DemandSMART. Isn’t it time you joined them?

Why partner with EnerNOC?

Demand response with EnerNOC brings many benefits to your organization, including regular financial payments, consistent cost savings, operational reliability, and the opportunity to help your community and the environment. We make DR easy by taking care of the details so you can stay focused on running your organization. We leverage our deep expertise, quality customer service, and our DemandSMART application to ensure that you get the most value possible from demand response.

Why do thousands of businesses choose EnerNOC?

EnerNOC makes implementation fast and simple—at no cost to you.

Your company doesn’t have to install or pay for any equipment. EnerNOC takes full responsibility for installing all technology, including advanced metering, so you can stay focused on running your organization.

EnerNOC means payments, not financial penalties. Some DR programs make customers pay out-of-pocket penalties for underperforming during an event. Not EnerNOC. We understand that there may be some times when you will not be able to carry out your complete energy reduction plan. Even in these cases, you’ll never have to pay us a penalty.

EnerNOC has the expertise to make DR work for you. At EnerNOC, our team’s experience enabling thousands of sites globally and across hundreds of industries gives us unparalleled insight into how to make demand response work best for you. We have the experience, knowledge, and technology to help you maximize the financial benefits from participation. It’s what we do, and we do it best.

EnerNOC will tailor DR to your organization. Every industry and business has unique demand response opportunities and challenges. Our industry experts spend time at your facility and invest resources and expertise to ensure your customized energy reduction plan works for you. We can even help you create multiple reduction strategies so you can choose the best plan depending on current conditions.

EnerNOC takes the work out of DR events—and provides you with the ultimate flexibility. We can even activate your energy reduction plan automatically from our state-of-the-art Network Operations Center (NOC) to minimize the effort required of your facility’s staff. If you would rather retain full control over your energy reduction plan, that’s OK too – we’ll be on standby, monitoring your energy, and ready to coach you to maximize your event performance if needed.

EnerNOC provides exceptional customer support and coaching – before, during, and after DR events. From the beginning of an EnerNOC partnership, we work with you to ensure that you are ready to respond to an event in a way that fits with your operations. During an event, our team of analysts is standing by to make sure you are hitting your target energy reductions and maximizing your DR payments. If you ever run into any challenges, our Network Operations Center (NOC) is staffed 24/7/365, and the average pick-up time for incoming calls is three seconds – that’s a faster response than calling 911!

After an event, we follow up with you to see what worked and what didn’t. We constantly work to improve and make demand response even easier for your organization.

EnerNOC sits on your side of the table. At EnerNOC, we also act as a customer advocate in a dynamic industry – looking out for your best interests as we work with utilities and regulators to create program rules that work for your business. We’re constantly staying ahead of fast-changing market dynamics and rules so you don’t have to. We’re a demand response innovator, a customer advocate, and a trusted voice in the energy industry – more reasons why so many organizations partner with EnerNOC.

Unlock the full value of energy management

EnerNOC serves as a reliable, proven energy partner to thousands of companies like yours across the globe. We are committed to helping our customers turn costs into opportunities, protect them from risk, and translate the complexity of energy issues into the clarity of bottom line value—serving as a comprehensive energy partner today and into the future.

Take action to lower your energy costs

Demand response is a gateway to complete energy management. By partnering with EnerNOC, you’ll benefit from access to your real-time energy consumption data through DemandSMART, providing you with valuable insights into how your organization is using energy, allowing you to make better-informed decisions that can save your organization money and improve its efficiency.

Increase energy efficiency

Energy users like you are looking for innovative new ways to meet energy savings goals while making smart, focused decisions regarding capital investment. EfficiencySMART™, a suite of data-driven energy efficiency applications and services, is designed to deliver 15 percent or more energy bill savings through lifecycle energy efficiency management, from a facility’s initial commissioning to ensuring that energy efficiency measures remain persistent to delivering real-time, enterprise data visualization and insights.

Make smarter energy purchasing decisions

In some regions of North America, energy is deregulated, which means customers have a choice when it comes to choosing which energy contracts meet their needs. The process can be complicated and time consuming, but SupplySMART™, our energy price and risk management application and service, can help you navigate complex energy markets to find the right types of energy contracts, at the right price.

Manage your carbon emissions

CarbonSMART™, our enterprise carbon management application, can help you monitor, mitigate, and monetize your carbon footprint. Our customers rely on CarbonSMART to support environmental initiatives and to help them comply with reporting requirements. And it’s not just about tracking—CarbonSMART can help you prioritize your reductions to help you reduce your overall emissions.

When you work with EnerNOC, you get an experienced, innovative energy partner committed to staying at the forefront of the ever-evolving energy industry. For comprehensive energy applications and services, the choice is clear—EnerNOC.

Get paid to reduce energy use... and more

Demand response with EnerNOC offers a long list of benefits in addition to boosting your bottom line with regular payments. Here are just a few:

Be prepared
Peak demand can sometimes cause stress on the grid, leading to voltage irregularities, brownouts, or blackouts. Unforeseeable emergencies, such as wildfires or transmission line failures, can also create system-wide challenges. Demand response gives you an opportunity to get advance warning of impending grid emergencies, and to help business continuity planning.

Give Back to your Community

Help reduce peak demand in your community and help keep electricity rates low. Further your company’s commitment to sustainability and the environment, and give your employees and stakeholders another reason to feel good about your company and its efforts to support the community.

Get Positive Attention

Generate great press that helps inspire other businesses in your community to be more sustainable. EnerNOC’s marketing team works with you to share your story.

A closer look at demand response with EnerNOC

The grid’s challenge

While energy markets are complicated to navigate, the concept behind demand response is simple. Electricity cannot be cost-effectively stored, and as such, supply and demand must remain in constant balance. Historically, utilities and grid operators relied on fossil fuel-burning peaking power plants to help meet peak demand, which occurs less than 1 percent of the year. But power plants are expensive, have a considerable impact on the environment, and often face stiff objections from the communities where they are built.

A simple solution

That’s where EnerNOC comes in. Instead of adding new supply to the market through the construction of costly new power plants, EnerNOC works with grid operators and utilities to lower peak demand through application driven demand response. We pay commercial, institutional, and industrial facilities to reduce electricity, whether in response to grid instability or an emergency such as a transmission line failure, to provide relief to the grid when it’s needed most.

We make it easy

With EnerNOC, it’s easy to benefit from demand response. You’ll earn regular payments in exchange for supporting your local grid, and we’ll handle the complicated details on your behalf so you can stay focused on running your business. We also provide you with access to your energy data through DemandSMART, so you can identify more energy savings opportunities. We’re dedicated to ensuring that our customers get the most value out of DR. How do we do it? Keep reading to learn more.




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EnerNOC unlocks the full value of energy management for our C&I and utility and grid operator customers, delivering comprehensive demand response, or demand-side management, (including capacity markets, price-response markets, and ancillary services), data-driven energy efficiency (including metering, fault detection, energy data analytics, monitoring-based commissioning/persistent commissioning, commissioning, audits, assessments, and energy services), energy price and risk management (including procurement services and utility bill management), and enterprise carbon management (including GHG reporting). Our world-class energy management applications are continuously supported by our Network Operations Center (NOC) at thousands of sites throughout the world, providing cost-effective alternatives to investments in traditional power generation, power transmission and distribution.