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Position Description:
EnerNOC has an immediate need for an Operations Intern. The mission of the Network Operation Center is to provide capacity to the grid by reducing customers' electricity consumption on an emergency basis. We execute this mission by developing appropriate protocols, validating them with rigorous testing, and then executing them flawlessly. This position is perfect for a highly-motivated student who is passionate about energy conservation, the electric grid, and demand response.
The intern will work within the Operations department to ensure that the team, the network, and our customers are prepared for the next emergency. Understanding that different interns come with a variety of different skill sets, we will help find responsibilities that maximize the interns' productivity and value to EnerNOC. However, as a baseline, the intern will:
- Develop and prepare reports which highlight data quality issues.
- Update customer contact information.
- Prepare test plans and conduct tests of demand response software.
- Execute demand response events.
Further, the intern will help us find ways to increase operational efficiency by inventing ways to streamline operations, communicating ideas to the operations and engineering teams, and conducting user acceptance tests. The intern will become an expert in EnerNOC's core operational processes, and will develop a deep understanding of the issues surrounding load curtailment, emergency backup generation, and demand response programs across the nation.
Required Qualifications/Skills/Education:
- Student or recent graduate of 4-year undergraduate program.
- Passion for the energy industry.
- Excellent computer skills, including Windows XP, Microsoft Excel.
- Ability to apply creativity and objectivity to design and implement solutions to real business problems.
- Strong self-motivation with the ability to work in a fast paced, forward moving environment.
- Outstanding written and verbal communication skills.
- Ability to work with operations and engineering personnel in a team environment.
- Willingness and desire to learn new technologies.
Desired Qualifications/Skills/Education:
- Experience in software development.
- Knowledge of SQL, Visual Basic, JavaScript and/or Java.
- Experience in energy management, power generation, and related technologies.
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