EnerNOC, Inc. has established this Privacy Policy so that you know how we use and protect your personal information. EnerNOC is committed to respecting your online privacy and has processes in place to protect personal information you share with us. This statement includes both EnerNOC's European Union - U.S. Safe Harbor Privacy Statement and our Website Privacy Policy.
For personal information of employees and customers that EnerNOC receives from the European Economic Area, EnerNOC has committed to handling such personal information in accordance with the Safe Harbor Principles. For more information about the Safe Harbor Principles and EnerNOC's certification, please visit the U.S. Department of Commerce's Website at www.export.gov/safeharbor/
EnerNOC, Inc. does not collect personally-identifying information about you unless you voluntarily submit that information to us through this site, by email, or by other means. When you visit our website, we may automatically collect certain non-identifying information about you, such as the domain name that referred you to our site, the type of browser or computer operating system you use, and navigational information. We collect this non-identifying information internally, to help us analyze the effectiveness of and enhance usefulness of our marketing efforts. Our website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed personally identifiable. This is because with some broadband connections your IP Address doesn't change (it is "static") and could be associated with your personal computer. We may use your IP address to report aggregate information on use and to help improve our website.
Registration forms on our website require you to provide accurate contact information, which helps us deliver a high quality of service. By checking the box on the registration form and submitting your details, you are indicating your consent to receiving marketing emails from us and personally identifiable information that you provide (such as name, email address, telephone number) may be used to send you information about our company, product and services, special offers, and newsletters. To view or modify information previously submitted, or to opt out of receiving future communications, click the personalized link provided at the bottom of the email communication you receive.
A cookie is a small file created on your computer by a Web server, which can be referenced when that website is visited. Cookies cannot access files or other information stored on your computer. There are two types of cookies: session cookies and persistent cookies. Session cookies are used during a single website visit and are automatically deleted from your computer when you close your browser. Persistent cookies are used to track website activity over a longer period, and remain on your computer until either you choose to delete them or they expire.
EnerNOC uses persistent cookies in several places on our website so we can pre-populate forms to improve your ease of use. For example, information provided during a brochure download may be captured so that you do not need to enter it again when requesting additional documents. EnerNOC may also use persistent cookies to collect analytical information about how visitors use our website. For example, we may measure website usage, access to online services, and the level of interest in particular products. We use this information to improve our service and provide a better experience for visitors to our website.
Currently, we do not use cookies to collect information about identifiable individuals or use cookie information to offer products and services to individuals. If this changes in the future, we will update this section.
EnerNOC never uses cookies to track your Internet use after you leave the EnerNOC website.
Depending on the Web browser you use, you may be able to configure it to accept session cookies but disable persistent cookies. If you do this, you will be able to use the EnerNOC website, but your browser will not remember your personal preferences when you return to the site (e.g. download forms will not be pre-filled). If you use Microsoft Internet Explorer, Firefox or Google Chrome, you can follow the instructions in the toolbar on your browser to accept session cookies but disable persistent cookies.
EnerNOC may transfer personal information to a third party who provides services for EnerNOC, such as the distribution of our newsletter and other EnerNOC publications. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We reserve the right to transfer your personal information to a third party in the event of a sale, merger, liquidation, acquisition or similar event of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the EnerNOC Privacy Policy. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
We reserve the right to share your personal information to respond to duly authorized information requests of governmental authorities or where required by law.
You should be aware that this site is not intended for use by, or designed to attract, individuals under the age of 13. We do not collect personally identifiable information from any person we actually know is an individual under the age of 13.
This site may contain links to other websites. EnerNOC is not responsible for the privacy practices or the content of such sites.
This privacy policy is effective as of August 20th, 2009. Our business changes constantly and our Privacy Policy may change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We will not make material changes to our policies and practices to make them less protective of any personal information collected from you in the past under prior policies without the consent of affected users.
If you have concerns about your personal information or this Privacy Policy, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . You can also reach us by postal mail at:
EnerNOC, Inc.
101 Federal Street, Suite 1100
Boston, MA 02110
USA
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